Paige Magarrey – Ryerson Review of Journalism :: The Ryerson School of Journalism http://rrj.ca Canada's Watchdog on the watchdogs Sat, 30 Apr 2016 14:26:17 +0000 en-US hourly 1 The Little Paper That Shrank http://rrj.ca/the-little-paper-that-shrank/ http://rrj.ca/the-little-paper-that-shrank/#respond Tue, 23 Oct 2012 20:47:45 +0000 http://rrj.journalism.ryerson.ca/?p=3067 The Little Paper That Shrank On the night of Tuesday, September 19, Toronto Sun city hall reporter Rob Granatstein heard something that upset him. Please say it isn’t so, wrote Granatstein in an email to Jim Jennings. Right now, I’m still your editor-in-chief, replied Jennings. Wait until 10 a.m. tomorrow morning. Then we’ll talk. At 10 a.m. the next morning [...]]]> The Little Paper That Shrank

On the night of Tuesday, September 19, Toronto Sun city hall reporter Rob Granatstein heard something that upset him. Please say it isn’t so, wrote Granatstein in an email to Jim Jennings.

Right now, I’m still your editor-in-chief, replied Jennings. Wait until 10 a.m. tomorrow morning. Then we’ll talk.

At 10 a.m. the next morning out it came: Jennings had resigned. “It was like a funeral in there,” says Granatstein. Jennings was a respected editor. He fought for the newsroom. “You don’t want to see someone like Jim Jennings leave.”

The news spread quickly and hit most people hard. One person had even heard about Jennings’s resignation before they got to work and called in “sick.” Granatstein says, “It was not good.”

Sun Media Corp., which owns the Sun, was quick to deny any connection between the top editor’s resignation and rumoured layoffs. “His resignation was his choice, and we respect that,” said publisher Kin-Man Lee in several articles, “and had nothing to do with a cost reduction or restructuring exercise that we have here at the Sun.”

Jennings stood for certain kinds of newspaper values. “Our goal is to produce a useful, relevant and compelling newspaper which closely matches your—our readers— needs and that champions our community with pride and passion,” he wrote in the Sun on December 2, 2005. As one former employee says, “Jennings is not the kind of guy who would do a hatchet job.”

But Jennings’s values have faded into the background in the time since that declaration, and he has left a troubled newspaper, an anxious newsroom and a corporate parent fearful that unless the Sun adapts to the aggressive force of the Internet, its papers might not survive.

Just four months after Jennings laid out his goals for the paper in print, his ultimate boss, Quebecor Inc. president and CEO Pierre Karl Péladeau told the Canadian Media Directors’ Council, “Everyone in this room would agree that newspapers are not, and cannot remain what they used to be—the newspaper formula must change.” This is the same Pierre Karl Péladeau who more recently told a Report on Business magazine reporter: “My daughter is on the Internet already. Will she one day read newspapers? There’s a good probability she won’t.” The problem with Quebecor’s latest solutions for change at the tabloid newspaper chain it owns – more cuts, more rationalization of resources and more consolidation of editorial sections – is they may do more than fight the Internet’s pull, they may accelerate Sun Media’s decline.

Quebecor’s call for a new formula to retain eyeballs is a familiar refrain. Change for Sun Media in the 21stcentury has meant substantial cutbacks more than once. In 2001, Quebecor – which purchased the group of tabloids in 1998 – eliminated 302 positions across the chain. Last June, there was another round of layoffs at Sun Media that meant another 120 jobs lost, including 30 at the Sun in Toronto. This move alone will save the company $4.6 million a year. Now there are worries of yet more layoffs across the board. “I was told it’s a fact,” says a former staffer. “The rumours are about when and who.” Many employees are already looking for work elsewhere.

“Right now we’re waiting for the second shoe to drop,” says Maryanna Lewyckyj, unit chair and associate business editor at the Sun. She says it’s like a hockey game: it’s harder to score when you’ve got fewer players. “We’ve already been trying to play catch up.”

After the June 20 layoffs, 137 unionized editorial staff members remained at the Sun. While the paper has never had as many editorial employees as its cross-town rivals – The Globe and Mail currently has about 350 and The Toronto Star has about 400 editorial staff – fewer reporters and editors, fewer sections and a greater advertising-to-editorial ratio all suggest the reductions are now affecting the Sun newsroom’s ability to compete effectively with the other paid dailies.

However, Quebecor believes these cuts will actually help the Sun. They’re applying the money saved towards a $7 million restructuring plan “to improve the quality of content in its newspaper operations as part of a plan to introduce new technologies and streamline production of newsgathering,” according to a press release from June 20. But Lewyckyj is unsure this is the best way to achieve journalistic integrity. She says critical coverage of the Sun in 2002 questioned the paper’s ability to bounce back from reduced circulation numbers and devastating layoffs. “It hasn’t gotten any better,” she says.

When the Sun began in 1971, it had one goal. “Surviving,” says founding editor Peter Worthington. “We were going to be Toronto’s other voice.” But the tabloid upstart has passed through the hands of five owners since inception, and the emphasis is bound to change over time. Now, with Quebecor at the helm, Worthington says its main goal is not so much to be the other voice, but to make money. “Which is valid,” he adds.

Luc Lavoie, executive vice-president of corporate affairs at Quebecor, wouldn’t disagree with Worthington’s assessment. He says the problems at Sun Media newspapers are not unique to the chain, but rather industry wide. “Our philosophy is that we want to win the game,” he says. “The solution is not in nostalgia – it’s in the future.”

For Lavoie, the future means new products and new ideas. One of those new ideas is Sun Media’s “Centres of Excellence.” According to Lewyckyj, the model was created when the chain combined all of its individual circulation customer service call centres at one central location in Kanata, near Ottawa. The goal was to serve people better, but Lewyckyj says too many calls were left on hold or simply dropped. The thinking is that these centres will now be adapted to editorial environments. On October 12, Sun Media announced the appointment of Glenn Garnett to a newly created position of executive editor-in-chief for Sun Media’s English papers, with the task of consolidating the chain’s resources. Each of Sun Media’s papers would be responsible for providing content in particular departments on particular days, then sharing its content with the sister papers. The life section has already been consolidated. Production of Lifestyle pages are shared by the chain, and then reproduced across the chain – and it shows. On Monday, October 9, a story called “Tie the knot or hit the pub?” appeared in the Lifestyle section of the Toronto Sun. That Sunday, the same article popped up in the Ottawa Sun. Even on the Toronto Sun’s website many Lifestyle stories are linked to a Lifewise section hosted by Quebecor’s nationwide Canoe Network.

Producing homogenous content across the Sun Media chain might be thrifty, but the strategy could accelerate the death of local news coverage. With Toronto’s demographics – more than 200 ethnicities speaking about 125 languages – a paper without a sense of community just won’t cut it, especially since its chief competitor, the Star, announced in September that it intends to expand its GTA section. “That doesn’t bode well for the future of the Sun‘s circulation in a big city like Toronto,” says one observer.

Lewyckyj calls it “cookie-cutter journalism.” The same information will appear in all Sun Media papers, with a smattering of local news from each individual community. “It’s a really boring read because there is no local news,” says a former Sun staffer. The consolidation of news is demoralizing editorial staffers who feel they’re losing ownership of their own newspaper. As section after section is taken away from them, editorial staff feel less and less connected to the paper.

According to one source, morale is already low in the newsroom. “People complain openly,” says a formerSun employee. Staff are frustrated by Sun Media’s changing philosophies and about the persistent rumours of another round of layoffs. According to Pat Currie, president of the London City Press Club, Sun Media’s cuts and consolidations are driven by one motive: profit. “It only benefits the suits at Quebecor,” he says.

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The “Gee Whiz” Effect http://rrj.ca/the-gee-whiz-effect/ http://rrj.ca/the-gee-whiz-effect/#respond Fri, 16 Mar 2007 22:35:29 +0000 http://rrj.journalism.ryerson.ca/?p=1867 Ryerson Review of Journalism graphic The toys look like muses. They line the office partitions, overlooking producers at their desks in this third-floor corner of the Canadian Broadcasting Centre: a small dinosaur, a baseball in a case, an uncompleted Rubik’s Cube, a shot glass, a tiny model space shuttle, two snow globes, a Pez dispenser, a model of an atom [...]]]> Ryerson Review of Journalism graphic

The toys look like muses. They line the office partitions, overlooking producers at their desks in this third-floor corner of the Canadian Broadcasting Centre: a small dinosaur, a baseball in a case, an uncompleted Rubik’s Cube, a shot glass, a tiny model space shuttle, two snow globes, a Pez dispenser, a model of an atom particle holding an egg, a mini basketball net, Albert Einstein and Sigmund Freud action figures, and seven identical yo-yos in various colours.

On Monday morning at 9:15, the muses watch Jim Handman — a short, bearded man with a cocky smile and a quick, perky stride — senior producer of CBC Radio’s Quirks & Quarks, meeting with colleagues Jim Lebans and Pat Senson. The three men sound like teenaged science geeks, swapping stories of new inventions and discoveries and talking excitedly about what to put on this week’s edition of the national science show that covers everything from dark matter to dinosaur sex.

Before each week’s pitch meeting, the producers go through advance copies of Nature and Science cover to cover and scour more than 50 smaller journals and magazines to come up with the important news and the smaller, “quirkier” stories that have made the show famous. When Senson read about an invisibility cloaking device in Science, he knew it would be the perfect fit. As well as being a significant development, the idea of wearing an invisibility cloak is just plain cool. And it’s the cool stories that really get the producers — and the audience — excited.

Since the cloaking device is international news, Quirks won’t be the only outlet covering it — Discovery Channel Canada, CTV’s national news and even CBC.ca will be running stories on it. But the competition doesn’t worry Handman because rather than just reporting on science news, Quirks adds to it.

Besides, other shows don’t have host Bob McDonald. “He asks the questions that the listener wants to ask,” says Handman. McDonald represents the average Quirks fan: educated, but with no formal scientific training. After 15 years, McDonald combines the knack of a storyteller with a giddy, child-like love of science. “He invokes that ‘Gee Whiz’ aspect,” says Tim Lougheed, president of the Canadian Science Writers’ Association, who adds that McDonald never has an air of superiority. He’s like someone in Tim Hortons who’d say, “Hey, did you hear that they invented an invisibility cloak? Cool, eh?”

Even after 30 years, the ‘Gee Whiz’ of the show gives something unique to listeners. “You can get the science news in the newspaper,” Handman says. But the mainstream media focuses on how science might affect their audience: how medical advances will lead to a longer life, how a technological development will increase safety in the home, what climate change will mean for the ski industry. Meanwhile, Quirks is doing something different — it’s putting the wonder back into science — even if it means defending the show’s newsworthiness once in a while. Although reporting on science for science’s sake, telling a story just to say, “Cool, eh?” is what Quirks does best, it’s something others rarely do at all. And while it does face some critics, Quirks is too busy combining meticulous research, years of experience and genuine excitement to care.

Tuesday, 10:30 a.m.

For the invisibility cloaking device story, Senson went straight to the source: David Schurig in North Carolina. Producers always do pre-interviews with scientists to clarify what the story is actually about, determine how they will sound and discover what questions elicit the most interesting answers. At this point, Quirks becomes “Scientific Canadian Idol” — of about 15 pre-interviews, a third to a half won’t get past this stage. Among the cuts are scientists who can’t speak in layman’s terms, are boring or have difficult-to-understand accents. When the story is fabulous but the guest is
boring, or the story is marginal but the guest is fantastic, the producers will take a chance. But as on Idol, it might not make it past the next stage.

On its first episode, which aired October 8, 1975, Quirks explored a possible link between hair dye and cancer, and discussed chemical warfare. The show’s creator, Diana Filer, hired David Suzuki to be its first host after seeing him speak in Toronto. Suzuki, who later founded the David Suzuki Foundation, an environmental organization, and now hosts CBC’s The Nature of Things, promised to look at what excites and worries scientists, and told his listeners, “You don’t have to have a PhD to be interested in
science.” He also pointed out that, “You only have to look around your home to see that
science affects you in all sorts of ways in your daily life.”

When Jay Ingram took over as host in 1979, he wanted to make science even more popular, but recognized that being knowledgeable about the subject wasn’t enough to keep the audience interested. “Just because you express science well doesn’t mean they’ll care,” he says. He saw himself as the mediator between scientists and the public, asking the right questions to get the good answers. “I was not an editorial voice,” he says. Ingram continued to popularize science after he left the show, and now hosts Daily Planet, a science show on Discovery Channel Canada.

Quirks quickly became a favourite on the CBC Radio line-up. By the time McDonald came along in 1992, the show had won over 20 awards from the Canadian Science Writers’ Association, the International Radio Festival of New York and others. It had become a reputable venue for scientific discussion. But the discussion changed over time. McDonald remembers the generalized nature of science reporting when he was a child. “It was about neat experiments; isn’t the universe wonderful, and we’re going to the moon… The universe was open to us and we were going to do everything.” However, as the environmental movement gained strength in the 1960s and ’70s, science journalists began to shift from optimism to concern with the social and environmental implications of scientific discoveries. People reporting on science were no longer blind to the fact that these advances had repercussions. “It’s changed from neat things that people in white coats do in the laboratory, or daredevils do when they get on rockets, to things that we eat,” says McDonald. “So we’re now talking about science that’s affecting genetically-modified foods, or pills that we’re popping for our headache. And we’re saying, ‘Is that safe? Should we go down that road?’”

Wednesday, 10 a.m.

The uniform of choice for CBC’s resident “Science Guy” is a brightly coloured dress
shirt tucked into fitted jeans. McDonald walks around with a worldly swagger and an amiable grin made even more child-like by his crooked teeth. On his desk, a tray labelled “Quirks & Quarks Research” holds a pile of papers higher than his computer, leaning dangerously to one side and threatening to crash down on an antique teapot sitting nearby.

At university McDonald studied English and philosophy, but dropped out and dove into science in 1973 when he got a job at the Ontario Science Centre, which was looking for people to stand in front of a big audience and have fun with static electricity. “That was an opportunity to pursue two of my joys in life, performing and science,” says McDonald. His lifelong fascination with space exploration is obvious in his eyes, the flicker in his eyebrow and the twitch of his smile as soon as someone says “black hole.” In the ’70s he travelled to the Jet Propulsion Laboratory in California to watch robots land on Mars. McDonald gained media access by writing a request on Science Centre letterhead, but paid his own way. He later returned as a proper member of the press — all expenses paid — for missions to Saturn. And Uranus. And Neptune. “I’ve witnessed the primary exploration of our solar system,” says McDonald, his eyes lighting up. “Hitching a ride on Magellan’s ship, just to be there when they said, ‘Land ho!’”

So McDonald became a space expert, and when the media — including Canada AM and Global Television — called the Science Centre asking if anyone knew about Mars, he’d pipe up. “They all said, ‘Wow, you’re really great on camera, you wanna come back?’” In 1979, when he was 28, McDonald left the Science Centre to be a freelance writer. That year, he joined a group of people heading to Tanzania, to see an eclipse of the sun. “I saved up my pennies,” says McDonald. “But I thought, ‘Gee, why go half way around the world and come back the same way?’” So he took a half-year trip around the world and wrote a book in 2000 — Measuring the Earth With a Stick: Science as I’ve Seen It — about his travels. “The world is an amazing place,” he says. “And when you have a little bit of science behind you, you see more than just mountains and valleys.”

These days, McDonald is on call at CBC’s The National to explain science to Peter Mansbridge in a minute and a half. Mansbridge will tell others, “Do a Bob McDonald for me!” when he wants a clear explanation. McDonald also does documentaries for The National, and has a weekly spot on CBC News: Morning. Then there’s Heads Up!, a TVO show for children about space and the universe, which he writes and hosts. McDonald’s upbeat personality also landed him on the lecture circuit, where he is in high demand to speak all over the country. But science is not just a career for McDonald, it’s a way of thinking. “It’s kinda trippy, you know,” he says. “People take drugs to alter their perception of the universe, but science can do that as well. It makes everything you know much more interesting.”

Thursday, 10:30 a.m.
When McDonald arrives on Wednesday and Thursday mornings — he’s only at the show from Wednesday to Friday — he begins interviewing the discoverers, inventors and other movers and shakers of the science world. This is the next level of cutting: of the seven interviews they usually record, four or five get on the air. The studio is colourful and well-decorated: Genesis and Contact movie posters, a spaceship model, a photograph of Earth from space, and a cut-out of an astronaut with the word “lunch” hand-written in a voice bubble taped to its head. But the afternoon starts with technical problems. The system that allows them to interview scientists all over the world is acting up. McDonald and Senson keep losing the scientist from North Carolina — Schurig and his magical cloaking device, the top story of the week.

Now the technical problems are solved, but the nervous guest is shuffling his papers. “I know it’s difficult, talking to a disembodied voice,” says McDonald. “Just talk to me. You don’t need anything.” During the interview, Senson and McDonald ignore the new studio system that allows them to communicate via computer screens — they’ve got the hand signals down to an art.

McDonald also has chatting with his guests down to an art. “I don’t claim to be a scientist, and I feel closer to the listeners than to the scientists,” he says. “But I’ve been doing this long enough that I can speak the language.” Smiling, he mentions a phrase that’s become somewhat famous on the show: Let me see if I’ve got this right. If he doesn’t understand something, he asks. There’s no ego here.

And if a guest is too deep into scientific lingo, McDonald just stops him. “I’ll say, imagine you’re talking to your dentist. Your dentist is well-educated, but not in your subject. So how would you explain it if you were lying back in your chair before they’re going to put the novocaine in?” But McDonald also knows that clarity doesn’t mean stupidity. “I don’t like the term ‘dummy down,’” he says. The show’s approach: start at the beginning and move to an end, and for God’s sake, be entertaining.

The tricks seem to work, because scientists often come up to McDonald at seminars and conferences to say how much they enjoy Quirks. The show also gets a lot of feedback from scientists who say that they aren’t afraid to be a guest. That’s a sure sign of credibility — and a rarity given that the relationship between the scientist and the journalist has always been uneasy. “There can be tension there,” says McDonald. “Although it’s not usually between science journalists and scientists, it’s between news journalists and scientists. News journalists were assigned a science story and they don’t know the science, so they get it wrong or they misinterpret it or they’ll take a spin on it that the scientist doesn’t like.” The media too often want every story to be black and white and the headline to be: “Cure for cancer!” Handman says the real headline should be: “Maybe sometime there might be something!” With little science training and pressure from their editors, many reporters are at a disadvantage. This leads to what Handman calls the three sins of science reporting: simplifying, misleading and over-hyping. Even those journalists who do under- stand the science can’t always cover stories the way they want. “I have to sell it like it’s an adventure story, a disclosure story, an exposé, a personality story,” says Toronto Star science reporter Peter Calamai, who also points to the domination of medical stories today, because of how they directly affect the audience. “What I sometimes get back from editors is, ‘Don’t put too much science into it.’”

While some scientists still feel that journalists don’t understand the material — which can make the scientist look bad or skew the findings — many scientists have a condescending attitude toward the public and can’t (or won’t) speak simply. Handman has a comic strip taped up in one of the editing rooms: “Layman’s terms?” the befuddled scientist says to the reporter, beside a chalkboard covered in numbers. “I don’t know layman’s terms!” But publicity-hungry universities and research centres are pushing their scientists to talk to more reporters in order to gain recognition and funding. “They have no choice,” says Jean-Marc Fleury, executive director of the World Federation of Science Journalists. “They have to interact with them.” But as science has become more of a business, it’s harder for journalists to know if they’re speaking to a scientist, a businessman, a promotional manager or all of the above. “Many of them,” says Handman, “have an agenda.”

A growing but still wary trust has emerged between scientists and journalists. Calamai sees a generational change in the scientific community, making way for younger, media-savvy scientists. Says McDonald: “I think the [relationship] between the scientist and journalist has become copasetic because they realize that we represent them.” He adds, “And we are actually trying to make them look good.”

Maybe too good. Quirks often reports on science simply because it’s “cool.” But some observers wonder how far McDonald’s enthusiasm can take the audience. “They have
good ideas, they have good execution, they’re curious as hell,” says Calamai, but he’d like to see McDonald spend more time analyzing the news, instead of just being in awe of it — a criticism he usually holds for most science broadcasts. He worries that shows such as Quirks, which need high-quality guests, may stay away from aggressive questioning so they don’t scare them away. “They really are in trouble if they can’t get a voice,” he says. “They’ve gotta have somebody in the studio.” Handman counters that when a story is particularly controversial, the show will cover it with a documentary segment. The problem, says Calamai, is that every story is controversial. “There’s always somebody who says, ‘Well, that’s very interesting but that does not prove ‘x,’ or that doesn’t show ‘y,’ or they haven’t eliminated ‘z.’”

Friday, 1 p.m.

In the studio, McDonald wears a green shirt and looks slightly disheveled. The animated, fidgety man who was recording interviews yesterday is now calm and meditative as he
listens with his arms crossed and his eyes down, a veteran at hearing his own voice.

Thanks to podcasting, more listeners are hearing McDonald’s voice. Handman says Quirks has frequently been one of the top 10 shows on iTunes since the podcast started in 2005. Though the CBC is still working out the methodology for measuring online audiences, Handman estimates that podcasting adds 25,000 listeners to the show’s weekly audience, which is already at around 443,000. “How is that possible?” says Handman, laughing. “Who are these people?”

When McDonald does the show, he imagines those people are just like him. “Really, I’m the audience,” says McDonald. “I’m trying to understand it. And I have found that if I understand it, then our audience understands it too.” In terms of what he’s trying to understand, the name Quirks & Quarks says it all. The big, serious stories are the quarks — heavy, fundamental stuff, crucial to science. But the quirks — fun, peculiar, quirky stories that amuse both the producers and the audience — are also part of the show’s success. One show, McDonald will talk about fetal surgery; another show, penis preference in mosquitofish. And yet, the “quirkier” stories aren’t presented as novelties. Dr. Marlene Zuk, for example, works with the reproductive behaviours of animals and was pleased that the show didn’t make a joke of her work.

While the “science for science’s sake” approach raises questions from both the scientific and journalistic communities about the newsworthiness of the show, McDonald and Handman are confident they have the right formula, and their guests agree. John Hoogland, who appeared on Quirks last fall to discuss prairie dogs and their predators, said that he loved McDonald’s let-the-scientist-speak method — and not just because he likes to hear himself talk. “They let the investigators do the talking,” he says. The listeners also seem to like it: Handman gets emails from them saying, “I just heard about that new science development in the news. I can’t wait to hear Quirks do it!” Lougheed agrees that Quirks does something different, especially when it covers news like the invisibility cloak. Reporting raw scientific data is easy, he says, but Quirks is telling a story. And Lougheed says the ‘Gee Whiz’ approach is deceptive. While it seems as though McDonald is dumming down the story, he’s actually just making it more accessible. “You’re pulled into it before you realize it’s complex,” Lougheed explains.

Saturday, 12:06 p.m.

Just after noon, McDonald’s steady, upbeat voice rings through radios across Canada. When listeners hear Schurig going over the fundamentals of invisibility, they can’t imagine McDonald sitting in the studio, trying in vain to hear the scientist’s voice. They can’t hear their host giggling with his hand over the microphone after trying to loosen Schurig up by enthusiastically comparing the invention to a Star Trek device and getting an unenthusiastic monotone “yes” as a response. They can’t see McDonald furrowing his brow, twirling a pen and darting his eyes around the room as though he’s watching a tennis match. But what his listeners can hear is McDonald’s curiosity, his sincere wonder and his concern that they think the invisibility cloak is as cool as he does.

When Quirks began, the human genome project didn’t exist. Most of the planets hadn’t been explored. Scientists didn’t know that the universe was speeding up. “We’re developing these incredible tools,” says McDonald, his eyes lighting up. “We can see to the edge of the universe, we’ve got these big colliders that are ripping atoms apart, we’re manipulating DNA, manipulating life, we’re going back in time with the dinosaurs. It’s an astounding time of discovery.” His listeners need to know about science not just because it could affect their lives, or their children’s lives, but because it’s an essential part of human knowledge and modern culture. As Ingram notes, “Saying you’re cultured without a science background? That’s appalling.”

McDonald hopes that his listeners are not just intellectually curious, but are interested in understanding the world around them in a different way. “We have our five senses, which actually aren’t that good when you try to look at the world,” says McDonald, sitting in his studio, looking around at his muses. “The perception of the world that our five senses give you is wrong. Science to me is like another set of senses.”

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