Summer 2005 – Ryerson Review of Journalism :: The Ryerson School of Journalism http://rrj.ca Canada's Watchdog on the watchdogs Sat, 30 Apr 2016 14:26:17 +0000 en-US hourly 1 Rough, Tough, and Ready to Rumble http://rrj.ca/rough-tough-and-ready-to-rumble/ http://rrj.ca/rough-tough-and-ready-to-rumble/#respond Wed, 01 Jun 2005 16:26:34 +0000 http://rrj.journalism.ryerson.ca/?p=2445 Rough, Tough, and Ready to Rumble Neil Macdonald licks his lips and pats his hair gently into place. Sporting a slick navy suit, rose-coloured tie, and shiny brown shoes, he paces the room reciting his lines. Macdonald is taping intros and extros for CBC Newsworld’s Face to Face, a show that features interviews with passionate American politicos such as conservative queen Ann [...]]]> Rough, Tough, and Ready to Rumble

Neil Macdonald licks his lips and pats his hair gently into place. Sporting a slick navy suit, rose-coloured tie, and shiny brown shoes, he paces the room reciting his lines. Macdonald is taping intros and extros for CBC Newsworld’s Face to Face, a show that features interviews with passionate American politicos such as conservative queen Ann Coulter. When he’s ready for his standup, he crumples the script, stares into the camera through his black-rimmed glasses, and barks, “Let’s start.”

“Um, can you walk forward while you talk?” asks Ian Hannah, the cameraman.

“You want me to walk? Are you serious?”

“Well, just a few paces.”

“How many paces?”

“Just a few.”

Macdonald rolls his eyes and shakes his head. “What the fuck is this?” he shouts. “It fuckin’ doesn’t work.”

Marcella Munro, the producer, and Hannah start laughing. So does Macdonald. It all has something to do with a running joke about a missing jib, a portable camera crane.

“Jesus fuckin’ Christ,” he grunts. “Piece of shit.”

After his first standup, Hannah nods, “Okay, that’s pretty good.”

“Pretty good?” Macdonald smirks. “It wouldn’t be a problem if we had a fuckin’ jib.”

The crew is shooting in the decaying Crystal Ballroom of Toronto’s King Edward Hotel, which offers a panoramic view of the city, so Munro suggests filming Macdonald in front of a Catholic church that stands in the background.

“Ha!” he laughs and in a cartoonish voice says, “Then the Catholics will complain.”

At the end of the shoot, Macdonald comes up with a new title for the show: “It’s called, ‘Fuck Off, with Neil Macdonald!'”

Everyone laughs.

“It’d sell,” he shrugs, to more laughter.

The 48-year-old Washington correspondent for CBC Television News often cracks up his colleagues. Friends claim he’s even funnier than his famous comedian brother, Norm. He can also be intimidating – he’s six-foot-six, with a brawny build, a baritone voice, and a penchant for liberal use of expletives. “Being my size, all you gotta do is growl at people,” he says. Fellow reporters once dubbed him “Jaws.”

“He likes to stick pins in big, fat, balloon egos,” says Garnet Barlow, his longtime friend. Since his start in journalism in the mid 1970s, Macdonald has angered everyone from prime ministers to media moguls to religious communities. In December, for instance, the pro-Israel lobby group HonestReporting Canada (HRC) awarded him an “Israel conspiracy award.” Yet none of it has hurt his career. Many of those who despise Macdonald admit he’s good at what he does. His fans are even more laudatory. “He has an aggressive, trenchant style of reporting,” says David Halton, senior Washington correspondent for CBC News.

And it’s that relentless style that gets him into trouble. It’s also, some say, what makes him a great journalist.

To read the rest of this story, please see our ebook anthology: RRJ in Review: 30 Years of Watching the Watchdogs.
 It can be purchased online here

 

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Addicted to Hype http://rrj.ca/addicted-to-hype/ http://rrj.ca/addicted-to-hype/#respond Wed, 01 Jun 2005 16:22:22 +0000 http://rrj.journalism.ryerson.ca/?p=2440 Addicted to Hype It’s March 25, 1999, and health reporters across the country are hard at work. “Some people can hardly contain their excitement,” gushes a front-page article in the Calgary Herald. They “may have an extra bounce in their step today,” it adds, “but it’s not just because spring arrived this week.” The event that floods newspapers across [...]]]> Addicted to Hype

It’s March 25, 1999, and health reporters across the country are hard at work. “Some people can hardly contain their excitement,” gushes a front-page article in the Calgary Herald. They “may have an extra bounce in their step today,” it adds, “but it’s not just because spring arrived this week.” The event that floods newspapers across Canada with joyful articles is the arrival of Viagra. The release of Pfizer Inc.’s anti-impotence pill to the Canadian market sparks a deluge of one-liners, from The Toronto Star‘s “swell of eager customers” to the

Edmonton Journal‘s “pharmacists are expecting potent sales,” as well as the more straightforward description of “the tiny blue pill that can salvage a limp sex life,” in Halifax’s The Daily News. Clever or crass, journalists are caught up in the hype of the new drug, with articles appearing in almost every Canadian daily.

Almost six years later, the coverage continues to flow. In 2000, the National Post carried 26 articles with the word “Viagra” appearing in either the headline or first paragraph; in 2004, it published 33. The Star‘s archives show that since the drug’s release, it has appeared in more than 500 articles.

While Viagra received unusually high media attention because of its sex appeal, daily newspapers write about prescription drugs all the time – as they should. There has always been high reader interest in medication, and that interest is on the rise. Baby boomers are reaching an age when pharmaceuticals become their best friend. Canadians spent $15.9 billion on prescription drugs in 2003, averaging 11 prescriptions per Canadian – a 7.9 per cent increase over the previous year. Today, the ease of online shopping makes drug reporting all the more important. Anybody with an email account knows that offers for the “cheapest meds you’ll find” are not in short supply. Dozens of unsolicited offers per week are not only annoying junk mail, they can be dangerous. If we don’t need a prescription to get prescription drugs, we don’t need a doctor or medical history either. It is up to journalists to provide accurate, fair, and balanced drug information. Despite some success, there is still a lot of work to do in this area.

Studies that have examined the quality of newspaper drug reporting have found ailments. “Drugs in the News,” published in April 2003 by the Canadian Centre for Policy Alternatives (CCPA), set out to determine whether we can rely on daily newspapers to provide us with “the good, the bad and the ugly about new drugs.” Researchers found the good, but the “bad and ugly” seem to be missing in action. Of 193 articles examined, every one mentioned the benefits of a particular drug, but 68 per cent did not mention any side effects. Only four per cent of the articles explained the conditions under which it is not safe to take a drug. In addition, they rarely discussed the financial conflicts of interests of drug-study sponsors or spokespeople.

Health journalists got some redemption in a study published last April in the Canadian Medical Association Journal. Looking at reporting on drugs used to treat genetic disorders specifically, it found not only an overemphasis on benefits in newspaper articles, but that scientific journals – often journalists’ sources of information – were guilty of positive spin too. The study indicated “journalists may not always be the primary source of exaggerated claims.” Rather, it’s a combined effort of overenthusiastic scientific journals, researchers looking for recognition, and journalists’ desire for attention-grabbing stories.

Scientists are generally pleased with newspaper articles offering glowing reports, but doctors are more critical. A 1999 survey of 250 Canadian general practitioners found that only 34 per cent believe medical news is accurate. Their most common explanation for poor reporting is a journalist’s desire to grab the reader’s attention, followed by limited scientific knowledge and limited research time. Regardless of who is to blame, health journalists play a crucial role in disseminating drug information to the public. But they are producing too many unbalanced, deceptive articles. It’s frustrating because the problems are, for the most part, rectifiable.

Viagra is unusual because of the excessive amount of coverage it has received, but that makes it an exemplar of the kinds of problems facing journalists. Up to three million Canadian men suffer from erectile dysfunction, which is often a side effect of more serious conditions such as diabetes or hypertension. Damage to blood vessels caused by both of these conditions hinders the ability of blood to flow to the penis, so impotence becomes a symptom. Yet Viagra has become the target of countless jokes about enhanced male performance. When it comes to this drug, journalists have to deal with a lot of misconceptions, but it’s up to them to set the record straight.

Some problems with drug reporting are easy to spot, like a lack of balance. On the happy day six years ago when the blue pill entered the Canadian market, one of the Herald‘s front-page headlines read, “Viagra hits Calgary pharmacies today.” The majority of this 507-word article is devoted to praising “the hot-selling anti-impotence pill,” followed by a mere two sentences – five per cent of the article – warning men that Viagra is not for everyone. No side effects were mentioned. One month later, the Star ran an article about Viagra. The story cited several “minor side effects,” but left some out. The article mentioned facial flushing, minor headaches, and stomach upset, but ignored the possibility of temporary blue-tinted vision, prolonged erection, heart attack, stroke, or irregular heartbeat. People have a right to know all risks involved with taking a particular drug and journalists have an obligation to tell them. “If people are not informed about drug benefit and harm,” says Alan Cassels, the lead author of the CCPA study, “they will waste their money and the money of our health system for very little result.”

Being overly positive is one thing, but not mentioning the dangers of a drug is quite another. The potentially lethal combination of Viagra and drugs containing nitrates, commonly found in heart medications, is clearly explained in all Viagra patient information. The combination can cause blood pressure to drop to an unsafe level, leading to heart attack, stroke, or even death. But most Viagra articles minimize this danger, often mentioning it in the last quarter of the piece, when many people have stopped reading. In fact, two articles ran last March, one in The Vancouver Sun and one in the Herald, based on a study telling readers that Viagra is safe for men with congestive heart failure. While the opening paragraph of the study’s abstract explains that the men studied were carefully selected to ensure that they were not taking nitrates, the article in the Sundownplays this danger. After explaining that “many men with congestive heart failure can safely take Viagra,” the last line admits half of men with congestive heart failure still can’t take Viagra because their heart medications contain nitrates. The article in the Herald does not mention nitrate danger at all. A man taking medicine containing nitrates might read this article and order some Viagra online.

Other drug reporting issues aren’t as easy to spot – and may not be dangerous to readers – but certainly are misleading. When reporters base articles on studies funded by profit-driven pharmaceutical companies or rely on statements made by doctors being paid by these companies, readers ought to know. The studies may be accurate and the doctors sincere, but financial incentives can also colour results. Too often, journalists fail to inform readers of these conflicts.

Such was the case with Dr. Jack Barkin, who was quoted in four Star articles between 1998 and 2000, and one each in the Post, the Ottawa Citizen, the Charlottetown Guardian, and the Herald, among others. Barkin, identified as chief of urology at Humber River Regional Hospital in Ontario, praises Viagra in the articles, saying things like, “It’s a revolutionary drug,” and, “People have called it the Prozac for the penis.” It turns out that while Barkin is, in fact, the chief of urology, he also happens to be a consultant for Pfizer. Only the Heraldinformed readers of his financial tie to the drug company. Barkin might have been genuine, but if there is a potential conflict of interest, the reader ought to know about it.

Health journalists recognize the importance of finding independent sources, but it’s not always easy. “The difficulty,” says Rita Daly, who covered the health beat at the Star for five years and still writes numerous health-related articles as a feature writer, “is trying to determine who is independent, since so many medical researchers have financial ties to the industry.” Karen Palmer, a former health reporter at the same paper, agrees. “Sometimes I’ll phone an organization like Cancer Care Ontario and they’ll provide experts who are actually linked to similar research,” she says, “so it’s questionable whether they’re actually independent.” While readers don’t question the validity of doctors’ claims, journalists certainly should.

They should also question the validity of scientific studies that might be biased. On September 10, 2004, theStar published an article about a potential new use for Viagra. In a study published in the peer-reviewed medical journal Annals of Internal Medicine, researchers reported that mountain climbers who take Viagra are better able to tolerate hypoxia – a lack of oxygen – at high altitudes. The Star‘s article suggested the findings may have implications for patients with lung disease and pulmonary hypertension. As a person with chronic breathing problems, I read this article and considered popping a few of the little blue pills myself. But before everybody with lung problems goes filling up on Viagra, there is something people ought to know – the study was partially funded by a research grant from Pfizer. In the journal, the grant is clearly identified as a potential financial conflict of interest, but not in the Star.

Most journalists are wary of studies like this. Elaine Carey, medical reporter for the Star, says, “I always ask the researchers whether they have been funded by the drug company, and I think most good reporters do.” The article in question, though, came without a byline and was attributed to the Los Angeles Times. In this case, the blame must fall to the editors who, likely pressed for time, let the article through. “We do occasionally run less objective stuff from the AP wire,” says Carey, “and we’re constantly trying to educate the foreign desk about how to assess it.” While the findings of the study may still be valid, people should be able to consider the company’s influence before taking Viagra to perk up their lungs.

But journalists are not scientists. When the information upon which they base their stories is simply false, it’s not always their fault. “It’s important to double-check anything contained in a press release, because sometimes they’re wrong or just subtly incorrect,” says Palmer. She once received a news release bragging about findings that would have implications for Alzheimer’s patients. Wisely, she spoke to the researcher, who told her the findings had no bearing on Alzheimer’s at all. Sharon Kirkey, health reporter for CanWest News Service, has also had a bad experience with inaccurate information. For her, it resulted in published articles containing false news. In October, Kirkey (and many other journalists) wrote about research conducted by a team of scientists at Wayne State University and presented at the annual meeting of the respected American Society for Reproductive Medicine. Based on data from the Women’s Health Initiative, the scientists found that women who take birth control pills are significantly less likely to develop cardiovascular disease. Naturally, it was big news. Two months later, WHI released a statement saying that both the study design and data interpretation were flawed. There was no evidence to suggest that using the pill lowers the risk of cardiovascular disease. Kirkey wrote another story to explain the mistake. “I’m not a scientist,” she says. “I couldn’t review their data for accuracy.” Although there isn’t much Kirkey could have done to avoid the error, she admits: “One thing I would have done differently was to note the ‘recall bias,’ meaning the study relied on women to remember what they had done years earlier.” The researchers should have recognized that too.

On the surface, it’s hard to comprehend why reporters have such difficulty covering health. But taking a closer look into the world of studies, statistics, and scientific method, the pitfalls become understandable. Health reporters need a special set of scientific skills that are not taught at most journalism schools. It’s important for journalists to be able to assess the quality of drug studies before deciding to report on them. A study that looks at 100 people, for example, holds much less water than one that examines 1,000. And it is easy to get lost in technical jargon. There’s a big difference between a double-blind, placebo-controlled study and a study with no blinding. In the first, neither the researchers nor the patients know which group is on the drug and which is on the placebo, limiting biases; in the second, everybody knows who is taking what, which leads to expectations.

Numbers can be confusing too. Let’s say a study looks at the effect of a certain drug on the risk of having a heart attack. Out of 100 patients studied, two people on a placebo (two per cent) had heart attacks and one person on the drug (one per cent) had a heart attack. There are two ways to interpret these findings. In absolute terms, there is a one per cent reduction in the risk (two minus one). But in relative terms, the risk is cut in half (one person versus two people). A press release is likely to report the latter. A 50 per cent reduction in risk is a far more impressive statistic, but it’s misleading. It is a reporter’s responsibility to understand whether it’s a relative or absolute risk being reported and, in turn, explain the numbers to readers.

Understanding the information is only half the battle. Fighting corporate influences is the other half. Newsrooms are inundated with press releases from drug companies every day. These companies – and the public relations firms that represent them – are profit-driven organizations. They do everything they can to promote the sale of their drugs, including obscuring negative study results. “Drug company research is proprietary, and they actively prevent researchers from releasing information about their drugs,” says James Winter, professor of communication studies at the University of Windsor and author of Lies the Media Tell Us, a book about misinformation in the media. “We read the good news and the bad news is kept from us.” Unbiased information is hard to find, and the urge to use the prepackaged information provided by drug companies can be strong, particularly when a deadline looms. With financial interests at play, press releases are usually upbeat and exciting- an appealing prospect for journalists looking for a quick story. Journalists must be vigilant to avoid being spun by PR. When asked what is the main problem with health reporting today, Palmer says it’s sensationalism. “Everyone wants a cure, including our editors,” she says. “Sometimes it’s easy – but not technically accurate – to see a small step in science as a big, big headline.”

The big buzz these days is not Viagra, but the tale of two widely prescribed arthritis drugs. Merck & Co, Inc. yanked Vioxx – Canada’s 10th most-prescribed drug in 2003 – off the market in September 2004 after researchers found it greatly increased the risk of cardiovascular problems. Pfizer’s blockbuster seller, Celebrex, remains in limbo after similar results were found. It has outsold Viagra to become Canada’s top-selling new drug, and hasn’t been withdrawn. However, the safety of Celebrex is under review. Both drugs fall into the category of a COX-2 inhibitor – a relatively new class of drug that is said to target pain and inflammation without producing the stomach problems associated with other forms of treatment.

In retrospect, following the worldwide withdrawal of Vioxx, it would be easy to go back and criticize the news coverage. After all, this widely used drug turns out to have been controversial all along, with numerous studies expressing concern about increased cardiovascular risk. But there isn’t much to criticize – and that’s part of the problem. The Vioxx fiasco is a perfect example of what happens when a drug isn’t covered sufficiently or critically enough. Unlike erectile dysfunction, arthritic pain isn’t as entertaining for journalists, so they don’t rush to cover it. In each of the six years it was on the market, Vioxx was featured in fewer articles than Viagra – despite the troubling studies about the drug’s safety.

On the upside, most of the Vioxx articles that were published drew attention to the scattered reports of dangers. But it wasn’t until the actual recall – a dramatic event – that it repeatedly made the front page. Just four months before the recall, a Canadian study showed that people taking Vioxx were 80 per cent more likely to be put in hospital for heart failure than those not on the drug. This surprising statistic was only mentioned in the Star, the PostThe Windsor Star, and the Herald. The massive recall, however, attracted the attention of almost every Canadian newspaper. Vioxx has taught us a lesson: it isn’t only the quality of drug stories that matters, but also the quantity.

With Celebrex, on the other hand, there was plenty of coverage to criticize. Although there were exceptions, the media generally overlooked numerous reported safety concerns and printed a large number of positive articles endorsing the drug. After a study found increased risk of developing stomach ulcers associated with Celebrex, Health Canada issued a warning in May 2002, stating that the drug offered no gastrointestinal advantages over other medications. Newspapers barely covered this warning.

On December 17, 2004, however, another warning issued by Pfizer – about a significant increase in cardiovascular risk – was not overlooked. Although the recent warning was arguably not more serious than earlier concerns, it snared journalists’ attention. Why? With the withdrawal of Vioxx fresh in the minds of readers, this warning became more than a warning – it became news. Journalists paid attention. Had it happened several months earlier, Celebrex likely wouldn’t have made headlines.

There are two schools of thought on how to fix what ails drug reporting. One says good old-fashioned hard work will do the trick, while the other says specialized training is the ticket. Some firmly believe that journalists covering health cannot do a good job without training. Melinda Voss is the co-founder of the Association of Health Care Journalists, an American organization dedicated to improving the quality of health reporting. In an article published in the spring 2003 issue of Nieman Reports, a quarterly journalism review magazine from Harvard University, Voss explains that health journalists require scientific knowledge and skills that aren’t easily acquired on the job. She says the solution for sloppy reporting includes improving the training process for health reporters through systematic health education. The medical/science journalism course offered at the University of Western Ontario teaches students which sources to approach and how to interpret study results.

Most of the journalists interviewed for this article have not had any special training. Generally, they learn from experience. “You might say I’ve been training on the job,” says Daly. “I had no medical training, but the learning curve is steep,” says Dan Arsenault, health reporter for Halifax’s The Chronicle-Herald until May 2004. “Trust me, if you put your name on a story day after day, you quickly pick up on things.”

Even without training, it’s easy to see there are problems with drug coverage. Sure, some background knowledge would help, but it doesn’t take a scientist to ask the right questions. Healthy skepticism is one tool many reporters and health experts say is needed. Journalists must work hard to fight the urge to write dramatic “breakthrough” stories that bury negatives. They must find sources with no financial interests. And they must let readers know when information might be biased.

Another essential tool is having good interview skills. Many health journalists identify good questioning as a crucial part of the job. Who funded this study? How many patients were in the trial? Are these relative or absolute risks? When Palmer was on the health beat, she kept a list taped to her computer of seven questions to consider when writing a medical story.

Health journalists seem to know the ropes, though they don’t always use them to tie up the loose ends in their stories. General reporters, however, lack the necessary skills. For them, there are resources newsrooms should supply. The AHCJ, for example, offers a 220-page resource guide for journalists covering health. It also runs conferences on health reporting, as does the Canadian Science Writers’ Association.

Recent developments should help health reporters produce unbiased drug articles. In September, members of the International Committee of Medical Journal Editors announced a new policy to foster openness in study results. As of July 1, 2005, in order for studies to be considered for publication in any of the 11 members’ journals, including the Canadian Medical Association Journal, studies must be publicly registered before they begin. That way, a company can’t decide not to register and publish studies with negative findings. An editorial published online by all members of the committee says, “Honest reporting begins with revealing the existence of all clinical studies, even those that reflect unfavourably on a research sponsor’s product.” With this change, journalists will have access to all drug trial results, both good and bad. Similarly, the Canadian Institutes of Health Research, Canada’s primary funding agency, announced this past summer that it, too, will require all CIHR-funded clinical trials to be publicly registered.

“Drugs in the News” co-author Alan Cassels is confident that journalists can do a better job. “There are some great drug stories out there, and people need to hear about them,” he says. “Journalists must do their work: dig for the details and talk to people who have no conflicts of interest – people who can give real perspective on a drug.”

Almost six years after its Canadian debut, Viagra is back in the headlines. On January 24, 2005, journalists describe a new potential benefit of the pill in treating enlarged hearts. As many as nine newspapers across the country run versions of a CanWest reporter’s article, all beginning the same way: “After propping up the flagging morale of millions of men in the bedroom, Viagra could tackle a fatal problem above the belt.”

Sure, the drug’s effect on enlarged hearts has only been tested on mice and has no known effect on humans, but the fact is, a lead like this is too hard for editors to resist. The Montreal Gazette put it on the front page.

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Risky Business http://rrj.ca/risky-business/ http://rrj.ca/risky-business/#respond Wed, 01 Jun 2005 16:07:29 +0000 http://rrj.journalism.ryerson.ca/?p=2431 Risky Business Case study. Subject: Report on Business magazine, The Globe and Mail‘s almost monthly business insert (published 11 times a year). Business challenge: competing for readers against a host of other sources of financial information. Question: can a magazine stay comfy with Bay Street while reporting – in an entertaining yet critical way – on its world, leaders, and [...]]]> Risky Business

Case study. Subject: Report on Business magazine, The Globe and Mail‘s almost monthly business insert (published 11 times a year). Business challenge: competing for readers against a host of other sources of financial information. Question: can a magazine stay comfy with Bay Street while reporting – in an entertaining yet critical way – on its world, leaders, and conduct?

It’s a legitimate question, but Laas Turnbull, the editor of ROB, is going to hate this story. He’d sooner wage war against rival National Post Business (NPB) or biweekly Canadian Business (CB) on the ad sales street than be in the pages of the Ryerson Review of Journalism. He’d rather shun the limelight altogether (he once refused a “Lunch With” interview with Jan Wong, telling her, “I don’t want to look like some paranoid little freak”). And he’ll really detest this story because of the way it’s packaged: it’s not, after all, a gripping narrative with a character at its centre, as he would expect of a story in ROB.

Instead, it’s a case study (see Turnbull stifling a yawn), the kind of thing people read in business school, or in NPB every month. And the last thing Turnbull wants is for anyone to mention the two magazines in the same breath. He’s set on “positioning” (one of his favourite words) ROB in a league of its own. As he told readers in a March 2003 editorial: “I’m no writer. If anything, I’m a marketer, and the magazine is, in many ways, a product like any other. It requires strategic planning, a clearly defined target audience, long-term vision and slick, focused promotion. More than anything, it must stand above its competition.”

According to its advertising kit, ROB is “written by experts… for the people in power at Canada’s top corporations. It’s pro-business, pro-Canada, pro-reader.” Turnbull claims his book has “an absolute lock on bigwigs in the business” (although it’s not clear if he’s talking about readers, story subjects, or both). Meanwhile, NPB promises to “[delve] into the most important news, trends, ideas, and ways of doing things that are constantly changing our lives.” Bill Shields, the editor of Masthead, which covers the magazine industry, calls the ROB-NPB fight “one of the great rivalries in Canadian publishing.”

But some readers, at least, can’t tell the difference between the two books. “I get them mixed up,” admits Françoise Lyon, former editor of a business publication and now the president of the Montreal chapter of the Quebec Business Women’s Network Association. That makes her Laas Turnbull’s worst nightmare.

The Problem

Complicated product, tired marketing: “Power failure: how did things go so wrong for Ron Osborne at OPG?” “What the strong dollar means for you.” “Victor Victorious? If Victor Li closes on Air Canada, he can emerge from the shadow….” Headlines like these (selected from 2004 issues of NPBCB, and ROB respectively) mark the dull and predictable content often associated with business press. It’s also indicative of the category’s tone – Turnbull’s predecessor, Douglas Goold, proudly says he produced a “serious” magazine.

ROB traces its roots to the “Top 1000,” a chart-heavy ranking of the largest publicly traded companies in Canada by profit, which debuted as a stand-alone in 1984, a year before the magazine was born. It’s still “our bread and butter,” says Turnbull. When I asked art director Domenic Macri how he’d freshen up this staple for its 20th anniversary, he laughed. “I don’t know. The ones and the zeros have been done to death.” (ROBeventually settled for a white cover with “one thousand” in plain black type.)

If reporting complex financial details with pizzazz isn’t easy, neither is the underlying job of covering biotechnology one month and mining the next. “You have to know the right questions to ask,” says Dawn Chafe, editor of Atlantic Business Magazine. “And too many of us don’t.”

Small market, limited access: Eric Reguly, an ROB columnist, says Bay Street is like a little club, making it tough to cover. “There are 10 guys who run the business community in Toronto,” he says. “It’s such a small community that everyone’s afraid of being critical of the guy down the street, ’cause who knows? Next week you might have to buy that guy down the street, or sell to him, or do a deal with him.” Even if a reporter gains access to executives, businesses still try to exert control. “You have investor-relations and PR people tagging along every single minute you’re with somebody,” says Joe Chidley, editor of CB. That magazine actually sells 83,500 copies per issue, rather than giving them away. It also opted out of the monthly magazine war in 1997 by publishing biweekly, setting its sights on breaking news, and launching editorial projects based on number crunching.

ROB contributor Konrad Yakabuski says CEOs are especially wary of reporters. “I think they would take the point of view that ‘they’re all a bunch of raging communists in the business press who … are out to get us,'” he says. BMO Nesbitt Burns chief economist Sherry Cooper has been quoted in the magazine itself as calling a ROB cover photo “the kiss of death” in business.

Busy readers, stiff competition: by definition, a business magazine’s target audience has little time to read. “The pace of business information has picked up a lot,” says Christopher Waddell, Carty Chair in Business and Financial Journalism at Carleton University, who generally passes up monthly magazines for more immediate sources: newswires, websites, and the daily paper.

I got a small taste of this time-is-money world when I accosted business types at the Schulich Executive Education Centre and at a meeting of the Canadian Council of Chief Executives,seeking comments on their magazine preferences. I heard “Sorry, I’m busy” a lot, and got one partial quote from a CEO who muttered that ROB could be “less sensational” before his cellphone rang and he vanished. Judy Smiley, president of the Canadian Association of Women Executives and Entrepreneurs, told me that juggling a career and motherhood leaves her with a two-foot-high reading stack that she breaks into when she can.

The latest ROB is somewhere in that stack, but its editor surely wants to do better than that.

The Boss

The latest occupant of ROB‘s editor’s chair often talks about old white guys in suits, and has vowed to change all that. In two years’ worth of covers, three issues featured women and one showed Michael Lee-Chin, a self-made billionaire from Jamaica.At 38, Turnbull himself shows boyish freckles and an athletic frame. He won a soccer scholarship to Simon Fraser University before he moved back to Toronto in 1990, and dropped out of Ryerson University’s journalism program. He says he was perceived early on as a “young punk,” and that in 1993, he was asked to leave a job at Canadian Airlines’ in-flight magazine for defending a writer who made fun of the city of Sudbury. Ross Laver, who worked with Turnbull at Maclean’s in the early 1990s, remembers the then copy editor aspiring to be editor-in-chief: “He was more ambitious than most, and more importantly, he wasn’t afraid to say it.” (Turnbull now admits setting his sights on a publisher’s job.)

After a stint at Toronto Life, Turnbull joined ROB, where he helped create a brash 1998 redesign that earned harsh reviews for former editor Patricia Best. He became editor-in-chief of Shift later that year and carried the digital-culture book ambitiously – but unsuccessfully – into the U.S. market. Turnbull worked briefly at thePost‘s magazine and at CBbefore his appointment as ROB editor in September 2002.The publication had scrapped its old logo, “R.O.B.,” by the time Turnbull was on the masthead and introduced his blueprint for success, namely, taking “the visual and editorial idiom of a general interest magazine and imposing it on a business title.”

The Strategy

Play up the personalities: “We’ve gotta own the big business profile,” Turnbull tells his staff at ROB. He counts on his readers, like any other audience, to be captivated by epic tales of brave attempts, grand successes, heartbreaking failures, and glimpses of hidden worlds. A rare profile of the Bank of Canada’s governor took them to David Dodge’s farm and revealed that he drove a Chevy Lumina for years and used less than $100 of his generous annual expense account at a previous job. A 6,000-word Yakabuski piece about former Bombardier CEO Paul Tellier captured the tension between him and chairman Laurent Beaudoin, three months before Tellier quit. And when Roland Keiper, a former proprietary trader who sued RBC Dominion for wrongful dismissal, refused to be interviewed, Turnbull sent senior writer John Daly slogging through divorce records to get details of the spending habits of “The Smartest Guy on Bay Street.” Meanwhile, a photographer staked out Keiper’s home, paparazzi style. “It was a great story,” chuckles Turnbull.

The competition, NPB, is not immune to featuring the stars of business and entertainment (witness “Inside Avril’s Pants,” a story on Parasuco’s attempt to woo Avril Lavigne into their clothing), but is just as apt to feature a Hells Angel on the cover (for a story on the bikers’ lock-hold on Canadian ports) or a bright red lipstick (for Shoppers Drug Mart’s “facelift” to an upscale beauty boutique).The Post‘s target magazine reader seems to skew middle-class, judging by the regular offerings on family finance and the “101” feature, which translates economic jargon into plain English. (Brian Banks, NPB‘s editor since 2004, declined to tell me anything specific, on the record, about his own editorial vision.) But Turnbull seems as unapologetic for his elite focus as for an editorial approach that’s a lot closer to People and Vanity Fair than the Harvard Business Review. “These guys are our celebrities,” he says of his cover subjects. “They’re the equivalent of Jennifer Lopez or Britney Spears.”

Embrace the unexpected: “Readers don’t just want to read rah-rah blow-job stuff on the business community,” says Reguly. Last April, after CIBC’s disastrous U.S. expansion venture crumbled, Reguly’s column asked why the bank’s CEO, John Hunkin, hadn’t been fired. Turnbull ran the column under a shock-jock headline: “Hit the Road, Hunkin.” But other ROB surprises have come in more benign forms: a December 2002 profile of fallen tycoon Garth Drabinsky portrayed the former Livent boss as a philanthropic showman, and the cover line read, “Garth Vader: If that’s how you see him, you’ll hate this story.” Last year saw the advent of “Off the Clock,” a regular column that features those “bigwigs” living life outside of the office – fly-fishing or Harley-tripping.

One of Turnbull’s favourite articles travelled far from corporate headquarters: writer Susan Bourette took a job at Maple Leaf Foods’ hog-processing plant in Brandon, Manitoba, and wrote a gut-churning account of the bloody ordeal. It earned ROB a National Magazine Award for investigative journalism.

Package everything: Turnbull’s anti-staleness recipe – his promise of “a good time” for readers, as Yakabuski put it – comes down to a word that people in Canada’s magazine business automatically associate with Turnbull: packaging. In part, it’s about assigning timely, sharply angled stories on themes with a bit of sizzle: the money dramas of divorce law; the romance between Quebecor CEO Pierre Karl Péladeau and his partner, Julie Snyder. It’s also about coming up with unique visual effects: paper airplanes “flying” through the pages of the Bombardier story, or a mock tombstone for a piece about a troubled Canadian funeral-home consolidator.

Another bold move was March 2004’s Corporate Social Responsibility survey, which scored major companies by their charity donations, environmental policies, employee relations, and more. (Alcan topped the mining category for using a high ratio of consumer-recycled aluminum.) But most obvious of all, Turnbull’s ROB is “packaged” inside grabby, sometimes zany, covers. A special issue on ruthless bosses featured nine stern men in black suits on a gatefold cover with the title, “The Toughest SOBs in Business.” For a History of Business special edition: a wax-museum display called the “Hall of Fame (and Shame).” A nude, retired banker smoked a cigar as he kicked up his feet at a boardroom table for August 2003’s “Get a Life” issue, which spotlighted vacation spots, best barbecues, and summer fashions.And Justice James Farley, who saved Air Canada from financial collapse, got this cover line: “When it comes to tough talk, he’s the Judge Judy of Bay Street.”

And why not? Chidley, of CB, says presentation is “half of the battle” in his business: “Don’t be cute and don’t be coy, tell people what they’re getting, shove it in their face.” But Turnbull knows he’s pushing the envelope with his readers. “You’re only on the earth once,” he says. “You have to be willing to fail…. The question is, how far can you go in terms of format and the packaging and even the storytelling, keeping people on their toes but not putting them off?” So far, the answer’s far from clear.

The Results

For some ROB readers, Turnbull’s packaging has threatened the magazine’s credibility. Take that “Toughest SOB” issue: a bold move, but Shields questions the substance behind the sell. “I can remember reading at least one, maybe two of those guys; there was nothing son-of-bitchy about them. Why let a couple of nice guys ruin a nice coverline, right?” Along the same lines of journalistic under-delivery, readers have taken issue with the Drabinsky story (a “little piece of fluff,” said one letter to the editor) and the Corporate Social Responsibility survey (“marshmallowy” and a “marketing gimmick,” sniffs Susan Reisler, a former business journalist with CBC Television, who believes surveys of this kind make corporations feel undeservedly good).

Apparently, the juries at last year’s National Magazine Awards took a more positive view. Turnbull’s writers and editors swept the business category and collected 17 nominations in all – much more than CB and NPBcombined.

But the numbers that matter are readership measures and their fruits – ad sales. There, Turnbull’s success is harder to gauge, because of the peculiarities of a business that gives away its product for free. Print Measurement Bureau figures show a 52 per cent rise in ROB readership, which is gaining on NPB‘s lead. As the former editor of the Post mag, Tony Keller, told me: “I don’t think anybody in the entire industry ever believes readership surveys are 100 per cent accurate.” But advertisers do pay attention, and ROB‘s ad sales – the magazine’s lifeblood- have been draining away steadily (from 844 pages sold in 2000 to 568 pages in 2004), while NPB has seen a slow rise (from 501 to 575). Such comparisons leave ROB publisher Phillip Crawley red-faced with exasperation: unlike the Globe, he told me, the Post sells its ads for deep discounts, “chasing cheap business which really doesn’t pay for itself.” By revenue, ROB is making gains, Crawley insists: he flashed a clear plastic folder and said the chart within proved his point, but he wouldn’t disclose the numbers. And my repeated calls to the Post‘s advertising department were not returned.

So, for all his marketing glitz, how is Turnbull really doing? If he ran a public company, you’d assess his performance by share price. If readers paid for his magazine, you’d look to sales. As things are, circulation means little, because the business inserts’ fight is a tiny piece of their parent papers’ war. As Shields says, “It would be interesting to see these two free magazines do battle in a new theatre – the newsstand.” Now that, he says, “would really utilize Laas’s packaging skills.”

 

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The Improviser http://rrj.ca/the-improviser/ http://rrj.ca/the-improviser/#respond Wed, 01 Jun 2005 16:02:46 +0000 http://rrj.journalism.ryerson.ca/?p=2426 The Improviser I’m standing at rec-eption in The Drake Hotel, a posh Toronto haunt for artists, authors, and alternative scenesters, waiting for Paul Wells. He’s flown in from Ottawa to hear Branford Marsalis. The show was “absurdly sold out,” he said in the email, but the first set was an industry showcase, so he might have some [...]]]> The Improviser

I’m standing at rec-eption in The Drake Hotel, a posh Toronto haunt for artists, authors, and alternative scenesters, waiting for Paul Wells. He’s flown in from Ottawa to hear Branford Marsalis. The show was “absurdly sold out,” he said in the email, but the first set was an industry showcase, so he might have some pull. The Maclean’s back-page columnist suggested I meet him at his hotel around 5:30 and then we could catch a cab to the Top O’ the Senator, where the quartet is performing. The receptionist lets me use the house phone, and moments later a five-foot-nine man in a black suit appears at the top of the main stairs, adjusting his cuffs. “Amber!” he booms, pausing to point at me.

“P-paul!” I stutter, pointing back, as he bounds down the stairs.

“Nice to meet you.” He extends his hand on the third – last step.

“Likewise.”

“All right, let’s go hang out.”

The cab ride is quiet. I ask Wells if he plays an instrument. He grins and looks out the window, his face turning red. “I own a trumpet….” When we pull up beside the Senator, there is a line of people waiting. Wells perks up as lingering thoughts of Parliament Hill fade.

“Hey, Paul, how are you?” calls out a young man rushing over to shake his hand.

“Hey!” Wells smiles, returning the greeting. “That’s David Virelles, a Cuban jazz pianist,” he says to me. “I wrote a piece about him.”

As we head to the door, several people greet Wells. Like Virelles, most are in their 20s and wear toothy grins. Some older people stop Wells, too, and entering the pre-show party on the third floor, Marsalis himself puts an arm around Wells. “This guy is all good,” he says, laughing and hugging.

Back on the second floor, the lights dim and the quartet takes the stage. Wells and I sit near the front at a reserved table. In front of him is a Labatt Blue Light that he’s brought down from upstairs, a Diet Pepsi he ordered the first time around, the Maker’s Mark bourbon whisky he ordered when the waiter forgot our original order, and a glass of water to go with his tomato soup and caesar salad. Bobbing his head and tapping his feet, he swigs from the beer, sips the soup and the whisky, gulps down some water, and finishes off with a slurp of Diet Pepsi. The salad sits untouched until later. He shouts, “Yeah!” and “Uh” when the tempo changes.

Like Marsalis, the 38-year-old Wells is a seasoned improviser. Over the years, he’s developed his repertoire from jazz to politics, delivering stinging, swaggering, and sniggering commentary on federal government policy, politicians, and peers alike. He’s not only a marquee columnist at Maclean’s magazine – a place he calls a “great fixer-upper that you’d probably have to kill yourself to make great”- he’s a harbinger of change.

And now that Wells’s former editor and mentor Ken Whyte has replaced Anthony Wilson-Smith at the top, the century-old publication’s formula of repackaging the week’s news and running mind-numbing surveys is almost certainly due for a major overhaul. When Wilson-Smith hired Wells in June 2003, the question was how Wells’s verve might be used as a change agent to transform the moribund weekly. Now the question is how much.

Shaking up the established journalistic order was not exactly what Wells had in mind when he attended high school. As a teenager, he played trumpet in the school band and listened to jazz incessantly. He did show an interest in politics, but wanted to become a doctor because he thought they made the most money.

In 1984, Wells planned to major in chemistry at the University of Western Ontario. He laboured through first year and started flunking out in second. Around that point, the prime minister’s secretary quit at Western’s model student parliament, and a couple of guys from the dormitory asked Wells to fill in. Eager for any excuse to avoid chemistry, he went that night. He did little, but found the model parliament fascinating.

That same year, bebop giant Dizzy Gillespie came to town. Wells couldn’t scare up the $17 admission for one of his favourite trumpeters – he was living off Diet Coke and microwaved cheese towers, dubbed Cheesehenge (which he later wrote about in a Maclean’s university issue), but he discovered he could get in free if he wrote a review for The Gazette, the university newspaper. Wells then wrote another piece because he had a crush on the arts editor. He realized two things: one, everyone had a crush on the arts editor, so he might as well give up; and two, he could write. “I’d come in and say, ‘Hey, this is a draft article,’ and they’d be like, ‘This is a draft? This is better than most of what we see!'” The Gazette became his life – he dropped out of chemistry and transferred to political science, and spent more time at the paper than in class. He also freelanced for The London Free Press, landing a summer internship there before final year.

Upon graduation, Wells interned at Montreal’s The Gazette. As a general reporter, he struggled. He wrote smartly about jazz and covered various general stories, but really he needed a change of scenery. He took a year off to study politics in France and brush up his French. When he returned, he wrote more features and community stories, and “waited for them to notice I had spent a year studying politics.” In 1993, editor-in-chief Joan Fraser assigned Wells to the education beat so he could maintain focus. Determined to prove himself, he lasted a year.

During this period, Wells took three weeks off and introduced himself to Whyte, then the new editor ofSaturday Night. Wells had spent seven years “working up his courage” to talk to the previous editor, John Fraser, only to watch him leave. He figured, “Hey, I could blow another seven years, or I can catch the new guy before he finds the bathroom.” Whyte wanted new voices and was impressed by Wells’s passion for both music and politics. He was also desperate to find someone to profile Jacques Parizeau, and after discussing Quebec politics with Wells, he assigned it to him. “Finding somebody who could be equally fluent at both politics and art made me think that there might be an unusual talent there,” Whyte says. He eventually made Wells a contributing editor, assigning him a dozen more pieces.

In October 1994, the Gazette had an opening in Ottawa, and there weren’t a lot of star candidates for the job. The paper had reassigned Brian Kappler as the national editor, and the timing was perfect for Wells to make his Hill debut. Lucien Bouchard’s newly elected Parti Québécois government was planning a referendum on sovereignty association, national unity was at the top of the agenda, and Wells had spent two years in university studying the topics. His role began to shift. “As we got closer to the referendum,” he says, “I became less of a typical Ottawa correspondent chasing the press conference of the day and more of a political analyst.” He began writing longer pieces about public figures, and got angry at the prospect of the country splitting up, based on what he considered Bloc Québécois lies. “I had a dog in this race,” he says.

National exposure for Wells was limited to readers of the Gazette and Saturday Night, but editors and political writers took notice. Edward Greenspon, then The Globe and Mail‘s Ottawa bureau chief and associate editor, respected his “intelligence, confidence, and wit.” He and Wilson-Smith, then Ottawa bureau chief forMaclean’s, both tried to nab Wells to write for their respective publications. But Wells didn’t budge from his political columnist perch at the Gazette, one of North America’s oldest newspapers – he wanted to test the ground.

Then, in 1997, the ground shifted underneath everyone. Conrad Black wanted a national paper and held a secret meeting in Hamilton to discuss the possibility. Among the attendees were Whyte, Kappler, and Kirk LaPointe, who ran the Ottawa branch of the now-defunct Southam News operation and saw Wells every day. When discussion of a political columnist came up, their lists had Wells in common. They assumed – correctly – that he would join the paper. Wells had been at the Gazette for eight years by that point. Not wanting to “shut his brain off and go to sleep,” he figured, “what the hell. It’s Ken Whyte, it’s Conrad Black – you gotta die of something.”

It’s a cold November Tuesday in Ottawa. On the fourth floor of the National Press Gallery, Wells lounges at his desk, staring at his Apple laptop. He’s wearing faded blue jeans, a pumpkin-orange sweater, and gleaming black dress shoes. An online version of the latest Rick Mercer’s Monday Report is rolling. Mercer is arguing that Paul Martin cheated Newfoundland out of an election promise to hand over its offshore oil profits. As the clip ends, Wells hikes up his crooked glasses with his index finger, jumps up, and walks five steps to the only other occupied office in Suite 406. “Hey, have you heard Rick Mercer’s Monday Report?” Wells asks John Geddes, Maclean’s Ottawa bureau chief.

Geddes looks up and raises his eyebrow. “Well, no, I haven’t had a chance.”

“Come here,” Wells beckons with a wave of his hand and marches back to his desk, Geddes in pursuit. For the fourth time that morning, Mercer’s voice fills the tiny office, where the only window faces the side of a sandstone wall. Geddes hunches over as Wells taps his foot, arms crossed, ignoring the screen as he stares up at Geddes, eyes blazing, smirking.

“So, come on, Paul, honour the original deal,” Mercer wraps up his rant. “A deal’s a deal. Newfoundlanders know that. We’ve seen enough bad ones to last a lifetime.”

“Well,” says Geddes, “that’s a very… interesting interpretation of equalization.”

“I have to rebut that in my column,” Wells says. “Rick’s a sweetheart, but he can’t say stuff that’s just ridiculous. Newfoundland didn’t get screwed. I think this is the first time I’m actually going to have to agree with Paul Martin on something.”

Wells’s disagreements with the prime minister date to the beginning of the Martin era in Ottawa. In the fall of 2003, Wells went against the press coronation, and his criticism bordered on derision. In December 2003, he attacked the new government’s “findings” that the Chrétien administration played fast and loose with taxpayers’ money: “Half the cabinet ministers of the new government were members of the old government. What – did none of them notice the crisis until today? Crap lot of ministers they must be. Fire ’em, I say! Including the layabout who delivered nine of the last 10 federal budgets, whose name escapes.”

While it was rumoured in the press gallery that the Prime Minister’s Office handpicked reporters to receive the scoops of the day, Wells maintained an analytical approach in his columns. “The details must await Pettigrew’s big speech,” he wrote in April 2004. “But his boss gave a great big curtain-raiser on Friday, and this corner would be remiss if I did not give a major Martin speech the attention it deserves. (pause) There, that didn’t take long. Now let me give the speech more attention than it deserves, by analyzing it as though it were the expression of an organized government, rather than a random collection of syllables.” Despite the columnist’s sniping, the PMO has nothing but good things to say about Wells. Scott Reid, Martin’s director of communications, comes closest. “It’s not my place to say where I agree or disagree with journalists about what they write,” he says. “Wells is a remarkably gifted writer, has a good wit, a sharp mind, and that makes him entertaining to read even when I don’t really agree with what I’m reading.” Then again, who wouldn’t be entertained by the firecracker sarcasm imbedded in the anti-Martin rants?

At the Post, Wells created a new kind of column in Canada, something like the kind Matthew Parris and Quentin Letts wrote in Britain. It was more of a parliamentary sketch, following political figures in the Commons and writing about their characters in theatre-like fashion. Not only was it novel for this country, Wells combined his passion for art and politics, gained a national readership, and forced the Globe to compete. “It took an unusual talent,” says Whyte. “Somebody who not only understood the issues, and understood politics – but had a good eye for character and for the human dimension of stories.” Whyte began to hear a common refrain: “Because politicians knew their performance was being watched, they actually put more care, or caution, into what they were doing.”

Wells became one of the paper’s bulldogs, along with Christie Blatchford and David Frum. Within the first two weeks of the Post‘s October 27, 1998, debut, he attacked journalists: “After an hour, the witnesses left. Nobody had disagreed with anybody about anything. Useful work had been done. Interesting ideas discussed. No wonder I was the only journalist in the room. We hate this kind of stuff.” He attacked party leaders: “Yesterday Ms. McDonough was back, apparently at least somewhat repentant. She asked her first question in her lousy French, which seemed a bit cruel. Why make the rest of us suffer for her sins?” And he attacked the intelligence of a Member of Parliament: “Mr. Epp, you can use the word epitome anywhere you want. But next time, you might want to pronounce it ‘a pit o’ me,’ instead of ‘Eppy tohm.’ You need a break too.”

Wells kept his rhythm when the Aspers’ CanWest Global Communications Corp. bought the Post from Conrad Black in the summer of 2001, but might have missed a beat or two when new management laid off approximately 130 people on September 17, 2001. His buddies and fellow political writers Joan Bryden and Susan Delacourt were victims of the massive downsizing. Wells wasn’t canned and stayed on out of respect for Whyte.

Then, on May 1, 2003, Whyte, along with publisher Martin Newland, was fired. Wells became noticeably subdued around the office. A week before he left, in May 2003, he placed a picture of Whyte and Newland on top of his computer screen. Wells snapped the photo as he was arriving at a Blatchford house party, just after the Aspers took over. Whyte and Newland were escaping from the crowd on the patio, and when Newland saw Wells taking the shot, he grinned and gave him the finger.

Coworkers saw the display as a form of protest and could tell Wells was ready to bolt. “I thought I’d do what Ken hadn’t,” he says. “When Black sold to the Aspers, Ken considered quitting right there. He said, ‘If I left now, I wouldn’t have any bad memories. I could walk away. Every single day on the job would be a memory that I treasured.’ He stuck around, and they fired him.” Wells laughs now and says, “So I decided to take his earlier advice and leave while I was ahead.”

Wells made several calls. Within three days, Wilson-Smith offered him the vacant spot on the back editorial page of Maclean’s – Allan Fotheringham’s real estate for 27 years. “There were only two or three established voices in the country with the range and chops,” Wilson-Smith says. “Wells was one of them.” There were other offers, but none as “cool” as the back page of a weekly magazine with a national readership of close to three million people. “The point,” says Wells, “was to try something that might not work and go someplace good where it might be noticed.”

Some people have noticed Wells might care too much for his subjects. In a Post article dated October 19, 2004, Don Martin wrote that Wells had spent a weekend at Liberal MP Scott Brison’s summer house. According to Martin, when he asked Wells why he went, the Maclean’s columnist said: “Basically, I’m guilty as charged. If you’re going after that as an ethical thing, I deserve it.” Martin wasn’t sure he was going to use the incident in his column until, winding down the conversation, Wells said, “The short answer is because I felt like it.”

Wells rebutted Martin’s column on his blog, Inkless Wells. He and his girlfriend, Christina Lopes, visited the MP while they were vacationing in Nova Scotia, he explained. Brison “was not a Liberal cabinet minister but the heavily-indebted fourth-place washout candidate for the leadership of the fifth-place party.” He wrote that the underlying assumption in Martin’s column was that the biggest danger in political reporting is excessive sympathy for subjects. Wells countered that a comparable danger would be to assume all subjects are liars and scoundrels. Chantal Hébert, a Star columnist who has covered politics for 25 years, agrees – to a point. “There is a difference between compassion and building your social life around politicians,” she says. “You should get to know and understand the people that you cover – we are not part of the opposition. But I don’t think that involves me going on a canoe trip with Stephen Harper.”

“My line on schmoozing with politicians is pretty damned relaxed,” Wells admits, but he’s tried to keep his distance from those who have power – or are likely to get it. When he does, he tries to remain critical. Ask the prime minister, who twice has had Wells to his farm in the Eastern Townships.

But for someone who dishes it out, Wells occasionally has a hard time taking it. As a part of his Inkless Wellsrebuttal of the Brison incident, Wells asked readers for their opinions. When he received little response, he went after the Post. “Mostly what I heard today about Don Martin’s column in the Post,” he wrote, “is that a large number of my readers couldn’t be bothered to read it because they refuse to pay for a subscription to a newspaper’s website.” Martin sees it differently: “Maybe what wasn’t being read was his blog.”

Earlier, in 2001, Wells had a skirmish with Warren Kinsella, the Toronto-based lawyer and self-styled attack dog of Canadian politics. Wells went after Kinsella in a Post column over the blurb on his book jacket ofKicking Ass in Canadian Politics. In return, Kinsella posted a cartoon of Wells with horns on his website, calling him a “girl-crazy macrocephalic.”

According to Kinsella’s blog, he received a call from Scott Anderson, his editor at the Ottawa Citizen, asking him to take the picture down. Kinsella claims to have received a letter from Anderson’s boss, CanWest vice president Gordon Fisher, disapproving of “girl-crazy macrocephalic” line. Kinsella wrote that he was worried Wells might complain about him to someone else: “Like God.”

In 2005, a new shot of Wells with horns is on Kinsella’s site. It’s his response to a post on Inkless Wellsmaking fun of a recent email threat from Kinsella to Norman Spector, political writer and former chief of staff for Brian Mulroney. This time, Wells couldn’t be bothered: “If Kinsella is my biggest problem, I can look forward to meeting my maker in peace.”

Some say once a week is a poor frequency for a writer of Wells’s stature. Greenspon says “a weekly venue lessens Wells’s impact because Maclean’s isn’t as influential or widely read in circles of power.” Wells has tried to address the issue by posting regular updates on Inkless Wells. Lopes, an ex-CTV producer, gave him the idea to start blogging. After listening to him rant about issues for hours on end, she suggested he take it to his readers online. Wells posts on average eight times a week on politics, pop culture, and, of course, jazz – and 10 per cent of the magazine’s site visitors link directly to Inkless Wells. “There’s a real fearlessness about him,” says former colleague Bryden. “He’s willing to go out on a limb.”

In November 2003, for example, when there was much speculation about Chrétien’s retirement date, Wells devoted blogging space to his “only contribution to the non-stop parade of idiotic speculation.” He was critical of the lack of proper political reporting: “If the Parliamentary press gallery had devoted one-thousandth the energy it has committed to sterile guessing about Chrétien’s exit date to even one or two topics of actual interest to Canadians, our readers would know a hell of a lot more about the country than they do.”

Two paragraphs later, Wells joined the chorus: “End of rant. Sadly, I live here too, so my conditioned response to a month-long orgy of journalistic idiocy is to add to it. Here, then, is my two cents. Chrétien will be gone within weeks.” Four weeks later, Paul Martin became prime minister.

For all the exposure, Wells still receives emails wondering why he hasn’t written for the Post lately. He doesn’t see himself staying at the magazine as long as Fotheringham, but now that Whyte has arrived, all bets are off. He’s working on delivering more like a magazine writer and less like a newspaper writer, buying random magazines off the rack to study. The last time he and Lopes were in Montreal, Wells left her to go to the convenience store. “When he got back,” she jokes, “he had a stack of magazines. He was like, ‘Look! I got this, and this, and this.'” Lopes imitates him throwing down magazines. “‘And this… and Der Spiegel!’ He doesn’t even know German!”

Wells finishes his salad and leans back, listening intently as Marsalis wraps up. “Yeah!” he shouts. As the crowd gives a standing ovation, Wells remains seated and turns to me, “So what did you think?”

“Great!” I reply, clueless.

Wells pushes his glasses up on his nose and considers my comment. “Yeah, it was really good.” He stands up. “Unfortunately, I’m going to have to kick you out for the second set. There are other people waiting to get in.”

I look out the door and, sure enough, a new lineup has formed. We shake hands. I ask him how he feels about Whyte – the man who gave a young reporter his first chance to write about politics at the national level – taking over Maclean’s. “I might be coming down to Toronto more often,” he says, a grin spreading across his face. “We’re going to have some fun.”

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There’s Something About Mary Lou http://rrj.ca/theres-something-about-mary-lou/ http://rrj.ca/theres-something-about-mary-lou/#respond Wed, 01 Jun 2005 15:55:39 +0000 http://rrj.journalism.ryerson.ca/?p=2417 There’s Something About Mary Lou It’s a crisp and sunny Sunday afternoon and I’m standing inside the sparse lobby at the University of Toronto’s Innis College. I’m looking for Mary Lou Finlay in a crowd of about 30 people. I don’t see the face I’ve memorized from a small, frosted picture on CBC’s website. But I do hear a familiar [...]]]> There’s Something About Mary Lou

It’s a crisp and sunny Sunday afternoon and I’m standing inside the sparse lobby at the University of Toronto’s Innis College. I’m looking for Mary Lou Finlay in a crowd of about 30 people. I don’t see the face I’ve memorized from a small, frosted picture on CBC’s website. But I do hear a familiar voice – that low and throaty voice – booming in the hall. Eventually, Finlay materializes from behind a large brick column. With her grey hair set in curls and wire-rimmed glasses resting on her nose, she looks nothing like her website picture. But she sounds everything like the voice of As It Happens, the CBC current-affairs radio program she’s hosted for the past seven-and-a-half years.

 Finlay shouldn’t be that hard to pick out in a crowd. Over the past 30 years, she has hosted a number of TV programs – from her first national job in the 1970s at CBC’s afternoon lifestyle show, Take 30, to The Journal, the network’s pioneering television current-affairs program that she co-anchored with Barbara Frum in its early years. She also spent three years at CTV’s Live It Up! in the late 1970s and has a long history as host on CBC radio. Along the way, she’s earned a reputation as one of Canada’s most talented interviewers.
With a resume like that, I’d think her face would be more familiar, like Frum’s or Peter Gzowski’s. But Finlay never took her turn in the limelight, partly because she has deliberately kept a low profile and rarely given interviews. Being Canadian and a journalist makes her more of pseudo-celebrity than the real deal – a point she herself is quick to raise.

Then there’s the CBC itself, a place Finlay describes as “very, very bizarre.” Despite her prominence and on-air presence, her career with Canada’s public broadcaster has been tumultuous. Between budget cuts, senior staff changes, and some of her own career choices, Finlay has been discovered, promoted, demoted, and laid off, only to be rediscovered, in what sometimes seems like an endless cycle. “To be successful at the CBC, you need to be exceptional at organizing your career,” says Peter Herrndorf, a former CBC executive who helped create The Journal. “Or you need a mentor who assures a certain amount of responsibility, who’ll look out for you. At one moment you can be one of two woman hosts at The Journal and a couple years later, there’s no interest. Then people rediscover you. It’s unfortunate.”

But none of this is what Finlay is here to talk about today at Innis College. The event is a promotion for This Hour Has Seven Decades, the autobiography of Patrick Watson, the veteran CBC writer, producer, and interviewer who once also served as the chairman of the board of directors. Finlay is here to lead Watson through a public discussion, and a few minutes after I spot her, she follows him into a theatre where they take their places on a pair of awkward barstools arranged next to a table. Finlay begins interviewing Watson. Her style is conversational and, for the most part, effortless. But she fiddles with the plastic cap from her water bottle and plays with her hands, arranging her notes (hidden behind a copy of Watson’s book) just so. A nervous habit surfaces – a slight facial twitch, the same twitch that came out during Finlay’s first television audition. This is the face behind the voice.

A few weeks after our first meeting at Innis College – and after I’ve made numerous attempts to arrange an interview – Finlay agrees to sit down. We convene over weak coffee at a café blessed with the misnomer Ooh La La, on the ground floor of CBC headquarters in downtown Toronto. It’s taken a while, but she seems to have warmed to me. Still, she really only loosens up when she’s taking about, say, science (because she likes solid facts) or her time at Harvard University (where she spent a year in 1987 on a Nieman Fellowship), or books (now 58, she laments that Zadie Smith was only 21 when she wrote her best-selling first novel,White Teeth. “If that doesn’t make you want to jump of a cliff…”).

It’s obvious that Finlay is not comfortable talking about herself. In some areas, she refuses to comment at all. A Toronto Star article from 1987 mentions that Finlay “draws an icy line around her personal life.” I ask Finlay about her 27-year-old son, who she raised as a single mother following her divorce in the ’70s. Her smile vanishes and she turns tight-lipped. “That’s personal,” she says in a tone that makes me want to drop and say a hundred Hail Marys.

On the professional front, she’s only a little more obliging, preferring to speak in broad terms rather than intimate details. But friends and colleagues help me suss her out. They describe her as a tough person, but friendly and caring, someone who is firm in her opinions but also willing to listen and change. “Mary Lou is opinionated without being judgmental,” says Ruth-Ellen Soles, a longtime friend and the head of public relations for CBC. Thomas Rose, the only producer at As It Happens who has been around since Michael Enright was host, offers a similar assessment. “I’d call her professional. She can be [difficult], but so can I. When you’re passionate, it means you get emotional.” Rose adds that he has lots of “professional arguments” with Finlay. As an example, he describes a dispute from last November, in which he battled with her over whether to run an interview with Mia Farrow as a lead item. Farrow was in the Darfur region of Sudan, where she worked with UNICEF, and hoped to use her celebrity to draw media attention to the humanitarian crisis there. “Mary Lou thought I’d gone insane for suggesting it,” Rose says.

Finlay didn’t think the Farrow story was necessary, since As It Happens had been one of the first outlets to cover the Sudan crisis. She resisted the suggestion on principle, questioning the value of having a celebrity talk about the cause. But Rose kept asking Finlay about it and, “by the third conversation, she said okay.” It turned out to be a great segment, a testament as much to Finlay’s skills as an interviewer as to the importance of what Farrow had to say.

Today, Finlay is a highly regarded journalist, but her entry into the profession happened almost by accident. Her rise began back in 1970, just a few years after she earned her bachelor of arts degree in French and English literature from the University of Ottawa. After graduation, she went to work at the Canadian War Museum. But she knew it wasn’t her calling. On the drive home every night, she’d listen to Elizabeth Gray on CBC’s local show from 4 P.M. to 6 P.M. and think, “That’s what I’d like to be.”

One day, a researcher named Dave Mulholland from CBOT, the local CBC outfit, walked into the museum with a camera crew. His crew was shooting a TV special on the anniversary of the defence of Hong Kong, and wanted to film some items in the museum. “I’d love to do what you do,” Finlay told Mulholland. Some weeks later, he called her and told her about a new half-hour public affairs show called Four for the Road that CBOT was starting. Finlay applied to the show as a researcher, but the producer had already hired one. Instead, he asked if she’d like to audition for the host position. Without an invitation, she says she “wouldn’t have had the nerve to apply.” With little to lose, Finlay accepted and despite her lack of experience, won the job. “If anything, I had the edge,” she says. “By the time I went into the field in the 1970s, everybody wanted women.”

Finlay’s career progressed quickly over the next decade. She moved to Toronto in 1975 to host Take 30, a national afternoon magazine program. She then hosted Finlay and Company, a summer show that featured profiles. She moved to CTV in 1978 to co-produce and host the consumer show Live It Up!. She relished the break from the CBC, but in 1981, Mark Starowicz, producer of The Journal, offered Finlay a co-host position. Finlay says, “Everyone knows it’s better to work at CTV – it’s easier to get things done without the bureaucracy of the CBC.” But she couldn’t resist the challenge.

People made a big deal about the Journal when it debuted in 1982 as a part of the revamping of CBC television’s nightly news package. Following The National, the network’s main news report, The Journal took an innovative approach to current affairs with in-depth reports, original documentaries, interviews, and debates. But even if the format was fresh, much of the attention the show initially received centred on the fact it was hosted by two women – something unheard of at the time. “Everybody thought it was kinky,” Finlay says, laughing. People interviewed Starowicz, The Journal‘s executive producer, about it all the time. “I don’t think he picked me because I was a woman. He picked me in spite of that.”

At the time, The Journal was a career peak for Finlay. But it wasn’t without its frustrations. By 1987, when she returned from Harvard, she had had enough of the looks-obsessed demands of television. “You have no idea what it means not to be constantly hunting for new silk blouses, not to wear high heels and makeup everyday,” she told the Star that year in a rare interview, adding, “If I wanted to be a model, being on the box all the time is fine.”

The year away should have been a career highlight, but on her return to The Journal she found the co-host’s chair was not waiting for her. Instead, Finlay was demoted to the position of senior documentary journalist. The Star quoted her talking up her new position. Today, however, she describes it as a blow. “Mark [Starowicz] said, ‘Too bad. The world doesn’t stand still.’ I wasn’t very happy,” Finlay says. “On reflection, I should have expected that.”

Either way, Finlay did not last with the program. She left a short time later to host the national radio current-affairs show Sunday Morning. It was a scintillating change from the world of television and the disappointment of her demotion at The Journal. Even then, she could not escape the CBC cycle of discovery, promotion, and change. She stayed with the program until 1994, when CBC executives decided it was time for another move. Eventually, she was given the opportunity to create a new, two-person program, Now the Details, which reported on media. But that didn’t last either.

In 1997, budget cuts saw CBC radio restructuring itself into a BBC-like system. CBC Radio was divided into CBC Radio One, CBC Radio Two, and their younger sister, CBC Radio 3. This meant casualties, of which Finlay was one. Now the Details was cut, and again, Finlay wasn’t promised another position. She did expect to have seniority, but thought it was a good time to leave. “It’s a bit like living in a war zone,” she toldMaclean’s in 1997. “You get used to a bit of carnage and you carry on.”

For Finlay, it nearly meant leaving CBC. She accepted an offer for a chair on the board of the journalism program at the University of Regina. Before she even left for Saskachewan, she got an offer to host As It Happens. Finlay didn’t give it a second thought – she jumped at the chance to join what she calls “the best show” on radio.

On the mid-November morning that I visit As It Happens, everyone is waiting for Yasser Arafat to die. Not hoping he’ll die, mind you, but preparing to move on the story if the ailing leader of the Palestinian Liberation Organization should pass away today. Finlay has made dinner plans tonight, but she’s alerted her friend to leave if she hasn’t arrived by 7 P.M. (Although As It Happens starts at 6:30 P.M., its segments are pre-taped throughout the day and assembled before the show airs.) If she’s late, it’s probably because Arafat has died.

The office is quiet except for the hushed murmur that circulates around the cubicles. The show’s segment producers, mostly people in their 20s and 30s, talk on phones at their desks. Television sets affixed to the ceiling are scattered around, reflecting off giant windows that face a brick wall. I am hard-pressed to find a difference between this and, say, a bank office. Same grey dress pants, same lame jokes. “You sure came on a bad day,” Finlay says. “Nothing’s happening. There’s no mix today. It’s flat. Nothing quirky.”

A contributing factor to an unusual malaise in the air is probably uncertainty about the future. CBC’s budget is up for review (again), and the staff is bracing for cuts. (If they come, they will be announced in April, after this story goes to press.) As a result, most employees won’t say much of anything about the network, except that it’s a good place to work. For Finlay, all of this must be familiar. “It seems like they want to turn us corporate,” she laments. “Like they want us to run like an insurance office.” She wants her show to be different than the rest of CBC, but the realities of today take precedence over thoughts of the future. She moves into the studio to tape an interview, and her big voice floats around the office.

“The CBC is a strange place,” says Finlay later. “I’ve thought of leaving a million times, but whenever I am up against the actual idea I find it hard to imagine.” Indeed, through it all, she’s stood by the CBC and the CBC has stood by her. They’ve endured many struggles over the last 30 years, but have always found themselves reuniting for a fresh start: good apart, better together, but not forever.

Six o’clock rolls around and Arafat is still alive. Finlay gets to keep her dinner plans. She gets on the elevator and heads toward her car. She’ll be back tomorrow.

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The Thin Blue Line http://rrj.ca/the-thin-blue-line/ http://rrj.ca/the-thin-blue-line/#respond Wed, 01 Jun 2005 15:22:35 +0000 http://rrj.journalism.ryerson.ca/?p=2413 The Thin Blue Line I first meet Nick Pron outside the police tribunal room at Toronto Police Headquarters. He is dressed in black and his six-foot-seven frame towers above me. He has intense green eyes and buzzed silver hair and he smiles an easy smile. We introduce ourselves and he tells me to turn off my cellphone, joking, “to [...]]]> The Thin Blue Line

I first meet Nick Pron outside the police tribunal room at Toronto Police Headquarters. He is dressed in black and his six-foot-seven frame towers above me. He has intense green eyes and buzzed silver hair and he smiles an easy smile. We introduce ourselves and he tells me to turn off my cellphone, joking, “to save both of us the embarrassment.” He swings open the courtroom door and slides into a chair in the middle of the back row, whispering “good mornings” to the arriving journalists.

To Pron’s right sit the people from Professional Standards, the police department responsible for investigating internal complaints against officers, including a prosecutor named George Cowley, for whom Pron testified when Cowley himself faced the tribunal in the early 1990s. (Cowley was being investigated for failing to stop the press from photographing a prisoner, but was later acquitted. Pron had testified that Cowley hadn’t stood a chance against himself and two other reporters.) To Pron’s left sits the family of Mike McCormack, a Toronto police officer facing charges under the Police Services Act for his alleged connections to a shady car dealer. Having covered the police beat since McCormack’s father, William, was chief, Pron knows the family well.

“Very rarely does a reporter know both the prosecutor and the defendant,” The Toronto Star crime reporter admits. “I just feel awkward because, as a journalist, I’m not supposed to care one way or another.” He doesn’t elaborate, but he emails me the next day, writing, “I’m flattered you want to write about me and I probably said way more than I should have said.” I infer that the flattery of being profiled overrode his normal reserve. He forgot I had the power to make public his private vulnerabilities. He forgot that we had our roles – that I was the journalist and he the subject.

It wouldn’t be the last time. As we talk, the 56-year-old reporter often drifts from passive subject into the role of storyteller, entertainer, and mentor. After I riled up the Star‘s senior staff by suggesting Pron was passed over on a promotion to investigative reporter over a decade ago (as one of Pron’s coworkers implied), Pron reassures me by saying, “Hey, you don’t make an omelette without breaking a few eggs.” Pron is open, rambling, and often confessional with me, revealing more about himself in five minutes than the other crime reporters I interview reveal in an hour. It’s this congenial side of Pron I see most often. While his height gives him an intimidating presence, he works at making people comfortable. He slouches forward when he sits and he smiles often. He greets people with a joke and chuckles at their response. He is easygoing and straightforward, the kind of person the cops like to play pranks on – and drink beer with.

But over the next few months, I catch a different glint in Pron’s eye. He gets edgy, defensive, and he starts to backpedal. He wonders if my article might accuse him of being too close to the cops. He’s suddenly unsure I’ll treat the stories he’s told me with the appropriate sensitivity. He wants to know what the police officers I interview say about him – “Did he say what side he thought I was on, whether I was pro-police or anti-police?” He wants to know what his competitors are saying – “See, they’re not even talking to you. They’re going to think I’ve got a screw loose for talking to you.”

Pron is not good at toeing the line, which is especially troublesome for someone who has conservative views on crime and punishment and writes for a small-l liberal paper. While he’s adjusted to the stiff and sombre air of the courts after covering the police beat for almost 20 years, he hasn’t completely shaken the idea that crime reporting is for the tough and brazen – for those with a penchant for booze and pranks, a strong stomach for blood, and a belief that the rules don’t always apply to them. Perhaps it is this old-school style that gives Pron his confident charm, a swagger so convincing many don’t realize that the stress of juggling both office and police politics gets to him. As someone who has partied with many of the police officers he’s reporting on, Pron faces critics both in newsrooms for being pro-police and at police headquarters for reporting too negatively. These days, getting the story isn’t as easy, or as fun, as it once was.

Born to working-class parents in Winnipeg, Pron got his first hint of the reporter’s life from his mother, who worked as a cleaning lady at the now-defunct Tribune. “Her stories of the newsroom made me think when I was growing up, ‘Wow, what a neat job – the drinking, the fighting, the arguing, the boozing,'” Pron says. Halfway through his master’s in sociology at the University of Manitoba, Pron decided to enroll in Ryerson University’s graduate journalism program. In his first year at Ryerson, Pron and another classmate had an opportunity to go to New York to cover a United Nations meeting. Realizing it would take two or three days to secure press credentials, Pron decided to instead write about walking through Central Park at night, a dangerous endeavour in 1975, when gang and drug crime were rampant. “I wasn’t going to take a weapon, but as I walked by Lasker Pool I picked up a stick and slid it up my sleeve,” he wrote. “To make myself look tougher I dabbed some mud on my face and pulled up my collar.” The story ran in the centrefold of theRyersonian, and Pron thinks it helped him land a job at the Star after his first year. “The other student and I got into a fight at a party,” laughs Pron. “He accused me of thinking I was Hemingway.”

The glory was short-lived because the Star soon placed Pron on the crime beat, then considered “the lowest of the low.” At the time, the Star only had a few scanners, and Pron’s editor often asked him why he had missed a story the more crime-centric Sun had run. Pron kept telling his editor heneeded more scanners to compete. The desk he shared with another reporter was soon so noisy that walls were built around it, leading to the establishment of the “radio room” that’s now infamous among generations of interns. Pron went on to cover Toronto’s cocaine busts in the 1980s and cowrote a book with Star reporter Kevin Donovan on “The Body-Parts Killer,” Rui-Wei Pan, who scattered his girlfriend’s body parts along a highway west of Kingston.

Copies of that book, Crime Story, sit on the shelves in Pron’s cubicle beside copies of his contentious second book, Lethal Marriage, which quotes, verbatim, much of the video transcripts of the Bernardo/ Homolka murder trials. “The public has the right to know all the gruesome aspects of this case before there’s any debate on whether Bernardo should ever be released,” Pron writes in his author’s note. Those gruesome aspects include the possibility that a victim was “aroused by the deft tongue movements of her more experienced captor,” as well as Bernardo’s macabre comments on the lightness of another victim’s decapitated head. When I ask Pron how he responds to the criticisms that his book went too far, he says, “I just wrote what came out in court.” Still, of the three major accounts of the Bernardo murder trials, which also include Deadly Innocence by Alan Cairns and Scott Burnside, and Invisible Darkness by Stephen Williams, Pron’s was the only one to be removed from the St. Catharines public library after appeals from the mother of one of the victims and the Niagara Regional Police. Though the book was a bestseller, Pron tells me he never wanted to write it, but his publisher begged him to. It’s perplexing, then, to see the book displayed in front of him.

The rest of the décor is equally confusing, though I assume it serves as some kind of motivation. Pron has hung pictures of blood-splattered crime scenes and Colombian drug lords, Paul Bernardo’s head shot, and a twisted prayer from serial killer Christian Magee. Perhaps the most surprising accessory is a sign that reads, “The secret to success is sincerity. Once you can fake that, you’ve got it made.” The adage seems incongruous with the adrenalin-pumping, bravado-rousing world Pron presented to my class four years ago during a guest lecture on crime reporting. But then, it might serve as a reminder that this isn’t the world portrayed in his favourite cop movie, L.A. Confidential. Pron still must contend with Star politics.

It’s a difficult task for someone who’s given to shooting his mouth off in defensive rages. Earlier this year, it took all of Pron’s social graces not to tell off Williams while covering his trial. (Williams pled guilty for violating a court order after publishing names of Bernardo’s rape victims on a website.) During a media scrum before the trial, Williams had suggested he’d been singled out by the police because his book was the one most critical of their investigation. “Nick, you published three banned names in your book,” Williams said. Caught off guard and infuriated by the comment, Pron played it cool as the attention of the other journalists turned to him: “Whoops,” he smiled. Later, Pron told me he could have started an argument with Williams, but chose not to berate him on his day in court (after all, the police investigation into Lethal Marriage several years ago concluded Pron didn’t break the publication ban). Still, just as I start to think Pron’s belligerence is softening, he emails to say he’s contemplating suing Williams for defamation – not for money (“They don’t have any and I don’t want their money”), but for a public apology.

Pron has a quick temper. When a juror from the Bernardo trial went on a radio show and denounced him as a pervert for writing his book, Pron asked another juror to pass along the following message: “What you said is slander. If you pull something like that again, I’ll sue you. I’ll take your house; I’ll take your car; I’ll take the toy from your kid’s hands.” Pron reiterates, “The thing that really upset me was she said that I must have really enjoyed writing that book. I didn’t even want to write the fucking thing.”

Still, Pron says, “Bernardo changed everything.” The Star‘s Tracey Tyler hasn’t talked to Pron since he covered the Bernardo case, even though she shares the tiny Toronto courtroom office with him. Pron recalls one argument between the two resulting in him kicking a newsroom chair a few feet in the air. “It’s probably my fault; I probably overreacted,” Pron says now. Pron also doesn’t speak with the Sun‘s Cairns, who was critical of Lethal Marriage. Since both Cairns and Tyler refuse to speak to me, I can only guess that after each had criticized Pron, he’d responded with a vengeance.

While Pron has incensed his share of reporters, he’s fared better among the police, where the political rules are more clear-cut. Early on in his career, Pron was warned by a senior police officer, “You only get one chance to fuck me over.” Pron knew that if he leaked confidential information about an investigation or disclosed his source, he would never get an interview with that police officer – nor most of the cops who work with that police officer – again. Pron gained the trust of some officers early on when he declined to print a bogus story the police had fed him during a night out drinking. “After that, I was ‘good people,'” Pron laughs. Later on, Pron would visit the cops at their office after his shift, sometimes taking the gift of a laminated copy of a story he’d written about them.

Because police feel they can trust him, Pron is often given more information than other journalists, though he can report little of it. He tells me that once, while drinking with the cops, he found out that a suicide attempt he had written about a few months earlier had actually been a couple of cops threatening to push a thief off a rooftop. When I ask him why he didn’t run the real story, he says simply, “I’d be screwed. No one would talk to me.”

Back “before Mothers Against Drunk Driving,” as Pron puts it, alcohol consumption was a common way for cops to unwind after work, and Pron was one of the few reporters cops would trust to drink with them. A common hangout was the Monarch Tavern, a second-floor dive hidden in a residential neighbourhood west of downtown Toronto. Although Pron hasn’t been to the Monarch in years, a police officer friend of his recently invited him there for lunch and Pron agrees to let me come along. In keeping with tradition, Pron buys everyone hot veal sandwiches from the separately owned deli below and takes them upstairs to the pub.

“Oh God, it’s so bright in here,” Pron moans when he reaches the top of the staircase and notices the blinds that used to cover every window are gone. “I think they cleaned the carpets too! God, I hate it,” Pron says. He’s equally dismayed when he finds out another old police watering hole is now an oyster bar.

Pron and his friend tell me the Monarch used to be filled with Toronto cops, and that due to restrictions in Ontario’s old liquor laws, women were not allowed to drink in the Monarch’s upstairs room. “I was kind of worried. I thought maybe they still didn’t allow broads up here,” Pron laughs. Over draft beer, Pron and the police officer talk almost in code, throwing out names and switching from one topic to another without warning, chuckling at inside jokes while I smile warily. At one point in the conversation, Pron tells the officer that he doesn’t think he’ll be covering any more police corruption cases, and his tone suggests the decision wasn’t his own.

When I call John Ferri, Pron’s editor, to ask if Pron had indeed been pulled off corruption trials, I’m told, “It’s not that we’re taking him off the corruption cases, it’s that we’re not putting him on them.” Ferri explained that the Star decided to only have one reporter on the major corruption trials, and that he wanted to keep Pron on other important criminal cases, like murder trials. He adds that although Pron covered McCormack’s corruption charge, it wasn’t considered criminal, and was held in the police tribunal room rather than in a courtroom. The more serious corruption trials, a slew of which will go through the criminal courts in 2005, hadn’t yet begun at the time of our interview. So while Pron won’t be covering the upcoming criminal corruption trials, it’s not as though he had covered them in the first place, Ferri says.

That’s not how Pron sees it. Although the trials haven’t started yet, Pron did report on many of these major corruption cases when charges were initially laid last year, and thought he’d be a shoo-in for the trials. So when I ask him what he thinks of the Star‘s decision to have John Duncanson cover all of the trials, he scowls and turns away: “No comment.”

Pron won’t admit it outright, but I suspect the Star‘s decision played a part in his month-long stress leave at the end of 2004. Though I press him on the subject, Pron’s explanations for the leave remain vague: “All I can tell you is that I’m on sick leave”; “You can just say one too many murder trials sent me over the edge”; “Twenty-five years of crime writing takes its toll on a person.” Pron’s uncharacteristic tight-lipped behaviour isn’t the only reason I suspect politics are at play. In unrelated conversations, Pron’s admitted he’s “not good at politics,” and Donovan told me,”The Star hasn’t treated Pron as well as they should have. The Star doesn’t like personalities.”

The decision to assign Duncanson, rather than Pron, to the corruption trials might well have more to do with appearances than anything else. Pron’s interviewing tactics, though effective, are not always by the book. He interviews cops off the record, never uses a tape recorder, and rarely writes anything down. When a police officer says something he wants to use, he asks, “Can I quote you on that?” and proceeds accordingly.

Off-the-record interviewing is a technique employed by other reporters on the police beat, according to police lawyer Peter Brauti, but it’s not one all reporters agree with. When I ask the Globe‘s Christie Blatchford if she interviews police differently than others, she snaps sardonically, “Yeah, I get naked first.” And the Sun‘s Sam Pazzano, though not specifying if he’s talking about Pron, says, “The whole arm-around-the-shoulder thing is disingenuous. You don’t have to be everybody’s best friend. You just have to be fair and accurate and everybody will talk to you.”

Carleton University’s journalism ethics professor Klaus Pohle agrees, arguing sources should be kept at arm’s length. “When people are your friends, you’re much more likely to give them the benefit of the doubt than when you’re new, fresh, and eager,” he says. Pohle allows that the “atmosphere of secrecy” adopted by the “quasi-military organization” of the police makes it difficult for reporters to get information through traditional interviewing methods, but he maintains that honing friendships with police is neither a necessary nor ethical tactic: “There’s a difference between being trusted by your sources and being friends with your sources,” he says.

Still, it’s perhaps unfair to judge Pron’s reporting based on the standards of a professor who’s never covered the police beat. So in seeking a practical and unbiased opinion, I call freelance crime reporter James Dubro, who is neither friends with Pron nor his competitor. Dubro almost never socializes with police beyond interviews, and says he deliberately avoids friendships with police out of concern that he would face a conflict of interest. But judging from Pron’s articles, Dubro doesn’t agree with the idea that Pron has crossed over. “He’s a journalist first,” he says, pointing out that Pron has written many stories critical of the police. Pron had his tires slashed and “Fuck you” carved into the side of his car soon after he wrote a controversial story about a cop. The McCormacks were also unhappy with Pron’s coverage of their son’s trial. And Pron recently angered a longtime source, police lawyer Gary Clewley, for reporting on a case that Clewley was handling.

Pron himself launches into a defensive rant after a cop I had interviewed told him my angle is that he’s “cozying up with the police, practically climbing into bed with them.” During the outburst, Pron informs me the police brought him before the press council because they were upset about the almost 40 stories he had written about coke-addicted Gardner Myers, who choked to death while in police custody. The press council supported one of the police complaints related to accuracy: “They dined on that for months: ‘We got you good, Pron!'” Pron laughs. “It’s quite a little game you play with them.”

Pron’s description of his dealings with cops as a game is an apt one. A journalist’s standing among members of the force can change so quickly that the whole journalist-cop rapport seems largely artificial. But Pron is a quick-change artist – one moment the old buddy and the next the detached critic. The dramatic shift is exemplified by Pron’s dealings with Rick McIntosh before and after his corruption charges were laid. Upon hearing about the charges, Pron staked out McIntosh’s house to get a quote. The usual jovial repartee between friends quickly turned sombre and tense.

“I can’t believe you’re out here doing this,” McIntosh said as he climbed out of his car and saw Pron waiting for him.

“Yeah, well, I can’t fucking believe it either, but here I am. You wanna talk?”

McIntosh didn’t want to talk, and the two friends awkwardly shook hands goodbye. They haven’t talked since that meeting.

While the transition from comrade to critic would be difficult for others to make (which is why most crime journalists either refuse to befriend officers or end up functioning as force cheerleaders), it’s one that Pron seems used to. It’s an unnerving skill I witness firsthand: the day before we visit the Monarch, Pron writes in an email that he thinks it was a mistake to trust me, wonders if I’m being malicious, and says he’s not sure taking me to the Monarch is a good idea. But after we’ve discussed his concerns, namely that I’m trying to make him look more like a cop crony than a reporter, he agrees to meet me again, the next day sneaking up behind me as I wait at our meeting spot: “Lookin’ for someone?” he quips. He’s easy to forgive.

The more I get to know Pron, the more I realize his sometimes exasperating suspicion is a consequence of being in the business for so long. Once a self-described “bleeding-heart liberal,” Pron’s years on the crime beat have led him to see the justice system as too lenient. He tells me about a police officer who decided to teach a stalker a lesson by shoving his head through a nearby window. “The cop said, ‘I’m gonna pull a 117 on you. It’s called sudden death! You, falling to the ground. You, suddenly dead!'” Pron recounts, clarifying that code 117 was fictitious. While assuring me it’s rare that police dole out their own form of justice, and that the incident in question happened many years ago, he seems pleased with the outcome. “He never bugged the girl again,” he says. “She was happier than hell, as I would have been if that were my daughter.”

Aside from adopting many of the cops’ conservative views, Pron has also picked up the tough-talking patter of the old guard of police officers. He swears often and uses jargon like “M.I.” for mentally ill and “D.O.” for dangerous offender. He calls women “hon” or “dear,” depending on their age, and men “buddy” or “sir.” He refers to most criminals as “fucks.” And when he calls a cop, the conversation is full of relaxed, easy banter. When I ask him for the number of a police officer, Pron calls him and quips, “There’s an attractive, young girl here asking about you. Something about a baby?” Pron also takes cops’ practical jokes good-naturedly. Pron’s Monarch Tavern initiation involved his police buddies forcing him to drink beer squirted out of a fake penis.

Pron tells me the reason he likes crime writing is because he appreciates cop humour. “You wouldn’t get that on any other beat. Like, sports? Life? C’mon.” When I ask Pron why he’s remained on the crime beat for so long, he says, “It’s the characters, the guys you meet afterward. I’ve had cops over at my house holding my son when he was just a baby, and I’ve been invited to their houses. You see a side of people that you never really see.”

Pron is at ease around cops. He doesn’t have to worry that the cops will take his brash humour personally. Journalists, on the other hand, “are some of the thinnest-skinned people you’ll ever meet,” according to Pron. I sense Pron’s cheekiness, once referred to by Blatchford as “blowing smoke out of his ass,” doesn’t fare well among many crime journalists, who already have to deal with the insults hurled at them by anguished families and agitated police. (“Why don’t you write about Blatchford? I’m sure her ego could use a little stroking,” he once joked to me as Blatchford stood scowling two feet away.)

Still, there’s no shortage of reporters who respect Pron. The Star‘s Dale Anne Freed says, “Nick has a brilliant sense of analysis.” Donovan says he’s “never laughed so hard in his life” as he did while writing Crime Storywith Pron. And Jim Wilkes tells me Pron, who lives with his wife and teenage son, “strives for excellence, not only in his reporting, but as a husband and a father.”

Despite his temper, Pron can also be compassionate. He once had to interview a mother whose six-year-old son had been killed crossing the road after his school bus had dropped him off on the opposite side of the street. While the bus once turned around to drop off the boy in front of his house, it had stopped doing so in an effort to save time and money. As Pron recounts the tragedy, he squints as if he still can’t comprehend it. “I had to go talk to this woman whose son had died because of budget cuts… because of fucking budget cuts,” he says. “People think you get desensitized to this. You don’t. You never do.”

Similarly, while Pron laughs over the old newsroom joke, “How terrible they lost their only child, but what a great front-page story,” he also says the Farah Khan case made him never want to cover another child murder trial. “In one chilling account of her slaying, jurors heard that he [Muhammad Arsal Khan] and Fatima chased the terrified child around their basement apartment, beating her with fists and a rolling pin before the two grabbed her and smashed her head into a coffee table, knocking her senseless,” Pron wrote in his front-page Star story.

Witnessing the human suffering behind crime often requires great inner strength, but it can also draw out a person’s weaknesses – something Pron learned after being invited to a “choir practice” 15 years ago. (The practice was once a common way for cops to de-stress. They’d gather in a remote area of town, pass around alcohol, and vent.) When one of the cops realized Pron was a journalist, he started ripping into him. “Every time he thought of something he didn’t like about the Star or reporters, he’d tell me,” Pron says. The officer drove home that night and was arrested for an impaired driving violation. He vanished shortly thereafter, only to be found dead weeks later in a secluded forest, having shot himself in the mouth.

“He was leaned up against a tree, and by the time they found him, the gun had fallen into his rotting corpse. I think about him a lot,” Pron says. And I don’t catch any fake sincerity in his voice.

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The Wrong Arm of the Law http://rrj.ca/the-wrong-arm-of-the-law/ http://rrj.ca/the-wrong-arm-of-the-law/#respond Wed, 01 Jun 2005 15:20:59 +0000 http://rrj.journalism.ryerson.ca/?p=2411 When Juliet O’Neill’s garbage went missing from the curb one Wednesday morning in January 2004, theOttawa Citizen reporter suspected something was up. The night before, like every Tuesday night, she had placed her garbage by the street for the next day’s pickup. When she left for work on Wednesday morning, her garbage was gone – but her neighbours’ bins were still full. That’s strange, she thought. Shortly after, O’Neill was conducting a long interview in a café when she noticed a woman glancing at her from across the room. Three hours later, when the interview finally wrapped up, the woman was still there, still nursing the same cup of coffee and stealing glances at O’Neill.

Julie, don’t be paranoid, O’Neill chided herself. But that night, she went to bed spooked.

“The events made me nervous,” she says. “I was very worried for the next couple of nights.”

On another morning that January, O’Neill awoke to an even more unpleasant surprise: 10 RCMP officers at her front door. They announced they were investigating the identity of a person who had given O’Neill a confidential document that she’d subsequently used for a story. The Mounties confiscated her laptop hard drive, address books, and some interview tapes. They also rifled through her lingerie drawer and pulled back the quilts on her bed. “It felt like a slow-motion robbery,” O’Neill wrote afterwards.

The Canada that O’Neill met at her front door that January day isn’t the Canada that most people recognize. We live in an open and democratic society. Journalists aren’t persecuted and thrown in jail. Other hallmarks of a police state – extrajudicial killings, abductions, widespread fear – are absent, and the press has no fears about embarrassing a sitting government.

Yet the raid on O’Neill is not the only recent incident that suggests the RCMP believes the media are just a bit too free in Canada. Having lost her position as a paragon of Canadian journalism after the RCMP named her as an informant in its Airbus investigation, Stevie Cameron feels “maimed.” And fellow investigative journalist Andrew McIntosh has pulled up stakes and left the country. The Mounties tried to bully McIntosh and theNational Post into turning over a document that embarrassed former prime minister Jean Chrétien. Having established himself as one of Canada’s best journalistic diggers, McIntosh, tired of putting his career aspirations on hold, opted for a change of duties and location. He moved to The Sacramento Bee in March.

Apart from its purely political implications and its effect on these three people’s careers, the outbreak of Mountie mayhem has raised enough bothersome questions about journalistic ethics to prompt plenty of soul-searching and mudslinging among Canada’s journalistic elite.

Why are the Mounties being so aggressive? The RCMP’s own thinking is opaque; press inquiries net only anodyne responses or no-comments. The cops are, after all, in the secrecy game. In the absence of transparency at our national police force, there’s no shortage of theories about its motivations. One is that the RCMP is doing its political masters’ bidding. Another is that it’s scapegoating journalists for its own bungled investigations. In any case, the source of the conflict is clear enough: journalists and the RCMP want the same thing – information. Occasionally, journalists and police share information as they pursue stories and investigations. But ultimately, their interests collide. Journalists want to publish and educate. Police want to arrest and prosecute. That is where the trouble begins.

The most infamous and complex of these three cases – Stevie Cameron’s – can be traced to the arrival in Canada in the mid-1970s of Karlheinz Schreiber, a glad-handing German who was a go- between for companies bidding on government contracts in Canada. In the consulting business, the aircraft industry is a particularly rich slice of the pie, as airlines are often government owned and manufacturers heavily subsidized. Of the three European companies that employed Schreiber to bolster their Canadian business, two were in the aviation sector: Airbus Industrie and Eurocopter, both of which hired him in the mid-1980s. To Airbus, created with massive investments by four European interests, Canada represented an easier entrée to the North American market than going to the U.S., where its primary global competitor, Boeing, was the home-team favourite.

Since it was a Crown corporation, Air Canada’s $1.8 billion purchase of 32 Airbus 320 planes in 1988 was effectively a government purchase. Airbus’s primary lobbyist in Canada was former Progressive Conservative premier of Newfoundland Frank Moores, a friend of former Prime Minister Brian Mulroney (and Schreiber). Moores also sat on the board of Air Canada, an obvious conflict of interest that led – once leaked to the press – to him resigning his board seat. For each Airbus plane that was sold to the Canadian government, Schreiber earned a commission, which he shared with some Canadian politicians. There is absolutely no evidence Mulroney received any form of kickback, despite rumours to the contrary.

There were many such tangles in Mulroney’s Ottawa – enough to fill Cameron’s On the Take: Crime, Corruption and Greed in the Mulroney Years. When it was published in 1994, Tory-weary Canadians were a receptive audience. It became the most successful political book in Canadian history, selling more than 200,000 copies in hardcover and paperback within two years. At the time, Cameron had just finished her stint as a political reporter for The Globe and Mail and was working as a contributing editor to Maclean’s. The book cemented her reputation as one of Canada’s top investigative journalists.

When the book came out, it was early days in the Airbus story – “It may take years for the whole story to unfold,” Cameron wrote with more prophetic resonance than she could have guessed – so the subject filled only eight pages of the nearly 500 in On the Take. It was enough to pique the interest of the RCMP. In January 1995, Cameron met with two Mounties. She says they wouldn’t say why they wanted to meet, but it was known that the RCMP had been investigating Airbus since the deal in 1988. Cameron had loaned her On the Take files to another reporter, but agreed to let the Mounties see them after she got them back.They also requested an electronic version of her book to better plumb its contents. Cameron refused, but her publisher, Macfarlane Walter & Ross, complied as a courtesy.

That is all Cameron and the Mounties agree happened in 1995. They don’t even agree on where they met – whether it was in Cameron’s kitchen or at their office. Cameron says she knew her name would come out in court if Mulroney was tried, but she also knew the chances were slim this would happen. She believed she had nothing to hide – she says everything she told the RCMP was on the public record.

Around September of that year, a Crown prosecutor working on the RCMP investigation into Airbus sent a letter to Swiss authorities, pursuing an allegation that Schreiber had stashed money in a Swiss bank for Mulroney. In 1995, when Mulroney got wind of the Crown prosecutor’s letter, he launched a $50 million libel suit against the federal goverment. He settled for an undisclosed sum out of court the following year.

Meanwhile, in the spring of 1995, the RCMP again called on Cameron. They wanted more details about political corruption, and Airbus in particular. At the time, Cameron was freelancing for Maclean’s and looking to write another book focusing on Schreiber and Airbus. She recalls that both her Maclean’s editor and her book publisher encouraged her to continue the contact: “Maybe we’ll get a great story out of it,” she quotes them as saying. After that meeting, Cameron busied herself as editor of Elm Street magazine, and later began working with CBC producer Harvey Cashore on the Airbus book.

The RCMP, however, considered the relationship far from over. By October 1997, officers were debating whether or not to assign Cameron confidential informant status. According to RCMP files, Cameron asked for a guarantee that she not be revealed as a police source. This is the crux of the dispute between the two parties – whether or not Cameron agreed to be assigned confidential informant status. She says she asked for no such guarantee. She already knew her name would be revealed if Mulroney were charged. “They said, ‘We’ll have to disclose it when it gets to trial.’ And I said fine,” recalls Cameron. “Once I knew that, I thought, ‘Okay, I’m going to be the one to say I talked to them first.’ … I didn’t want to be sandbagged years later and then I never really talked to them again about this.” The Mounties left the question of her confidential informant designation hanging.

At any rate, the Mounties had to document any evidence provided by Cameron, because of a 1991 Supreme Court ruling in the case of a lawyer named William Stinchcombe, who hadn’t been told of Crown evidence that would have been favourable to his defence against breach of trust and fraud charges. The court ruled that Canadians accused of crimes have the right to full disclosure of the government’s case against them. While the intention is to minimize the chances of a wrongful conviction, the upshot for the media is this: if a journalist provides information to the police relating to the alleged crime, then the police could be required to disclose this fact to the defence team when charges are laid. However, those who are identified as confidential informants may still have their identities protected.

At the second meeting between Cameron and the RCMP, in 1995, two officers explained the implications of Stinchcombe. She says she understood the ruling and didn’t take offence to it. But many journalists can easily get caught in its web. That’s because it’s not a ruling in media law, says Dean Jobb, who teaches the subject at the University of King’s College School of Journalism in Halifax. “If a journalist decides, ‘Well, I’ll help the police,’ then chances are it’s going to become known at some level, either in courts or in the media,” says Jobb. “There are no off-the-records with the police.”

In 1997, the RCMP publicly stated that Mulroney was absolved of all charges, but it would continue its investigation into Airbus. The case faded from the public eye, and the RCMP turned its attention to Eurocopter. (The eventual publication of Cameron and Cashore’s book about Airbus, The Last Amigo: Karlheinz Schreiber and the Anatomy of a Scandal, in 2001, though a bestseller, received little media attention.) The German manufacturer had sold helicopters to the Canadian Coast Guard during the Mulroney years, employing Schreiber as a middleman to seal the deal. Relying in part on information from Cameron, the RCMP obtained a search warrant to raid Eurocopter’s Canadian branch office in Fort Erie, Ontario, in December 1999.

By 1999, RCMP Superintendent Alan Mathews had taken over the Airbus-Eurocopter file. That spring, he decided Cameron should have been labelled a confidential informant in 1995 and informally made her one, according to Cameron, though she says she was not aware of Matthews’s decision at the time. In 2001, he formalized the arrangement and filed an affidavit to the Ontario Superior Court in April, stating that Cameron had been asked and she had insisted upon confidential informant status, which she would waive only if Mulroney were tried. From that point, Cameron was known as A2948. Mathews’s affidavit was required for a proceeding brought by Eurocopter’s lawyers, who were seeking disclosure of the search warrant materials so they could attack the search’s validity. The hearing was held in secrecy in a Toronto courtroom until the issue of disclosure could be decided, in view of the Crown’s concern for confidentiality. CBC petitioned for access and was admitted on condition that it maintain secrecy.

In the spring of 2003, Cameron’s lawyer, Peter Jacobsen, corresponded with the Crown prosecutor. The issue was the extent to which information needed to be blacked out in the documents in order to protect Cameron’s identity as a source. This was on the basis that she was a confidential informant. Cameron says she was unaware her lawyer had acted on her behalf and didn’t learn about the letter until later. Jacobsen had attached a copy of the letter in an email to Cameron, but she never opened it.

Then, in October 2003, the judge finally ruled there should be disclosure and made all search materials available. There was a caveat: one person was protected from being disclosed, and that name was blacked out from the documents. Later, it came out that the name was Stevie Cameron’s.

By the end of 2003, the federal government formally called off the Airbus investigation and the Eurocopter case became open to the public. The Globe hired freelancer and lawyer William Kaplan – the author of a 1998 defence of Mulroney, Presumed Guilty: Brian Mulroney, the Airbus Affair, and the Government of Canada – to write a three-part series on the secret hearing. The second installment splashed Cameron’s face across the front page of the Saturday edition, asking, “Could this journalist be the secret informant?”

By January 2004, Cameron had made it clear she’d refused confidential informant status. This led to a hearing in the Eurocopter case. Mathews prepared an affidavit for the court laying out the grounds for the RCMP treating Cameron as a confidential informant. Then, in May, Mathews filed a further affidavit saying that the 686 contacts between the RCMP and Cameron that he had earlier referred to included 680 media references. “The actual number of contacts was tiny,” says Clayton Ruby, Cameron’s lawyer. Cameron has since lodged a complaint with the RCMP about the way she was treated by Supt. Mathews. The investigation continues.

Cameron’s informant status has come to overshadow the original story – the relationship between Schreiber and Mulroney. In his lawsuit, Mulroney described Schreiber as someone he knew only peripherally, yet Schreiber gave Mulroney $300,000 shortly after he had stepped down as Prime Minister, but while still a Member of Parliament. Schreiber and Mulroney have given accounts of the purpose of the payments.

The entire dustup has left Cameron with a stack of legal bills and a journalistic community split into two camps. On one side are detractors who think that by helping the police pursue criminal investigations, she violated a public trust and is now trying to rewrite history. On the other are defenders who think the blame in the Airbus affair has been misdirected, and Cameron is being unfairly maligned. Many of the latter have contributed to fundraising efforts to offset Cameron’s legal bills. Both sides have hammered each other in an acrimonious debate on the Canadian Association of Journalists’s online forum. Kaplan, one of Cameron’s fiercest critics, wrote, “No other journalist to my knowledge became a police informer and provided business, financial and other records to the RCMP. No other journalist asked to become a confidential informant and was designated as such.”

Hamilton Spectator columnist Bill Dunphy, one of the more vocal Cameron defenders in that forum, found that the affair hit close to home. In the early 1990s, he spent six years investigating the white supremacist movement for the Toronto Sun, nurturing contacts among the supremacists and the police. “With the police, I had to get close to them to find out what they were doing, what they were up to, without becoming an agent,” he says. How does a reporter walk that fine line? “It’s very hard.”

But when Dunphy came across proof that police were obstructing justice to avoid exposing Canadian Security Intelligence Service (CSIS) undercover agents embedded with the supremacists, he realized he had to write about it. “In a long-term investigation, you gain information by developing trust,” says Dunphy. But truth is more important than trust. “Here’s where journalists go wrong. You have to be prepared to betray that trust because you have to put your own principles first.”

Victor Malarek, senior reporter at CTV’s W-5, was shocked when he read the Globe‘s story. Malarek has had many conversations with the RCMP over the course of his career. If the RCMP is calling Cameron a source, he thought, then any journalist could be one too. Malarek called her up shortly after. “I asked her point blank, ‘Were you feeding information to the cops?’ and she said no. Well then, there but by the grace of God go I.”

“A lot of journalists met with the RCMP,” says Cameron. “I seem to be the only one who has been maimed.”

In 1988, fromer Prime Minister Jean Chrétien bought shares in the Grand-Mère golf course and the adjacent Grand-Mère Inn, in the riding of Saint-Maurice, where Chrétien had previously been a Member of Parliament. Both businesses did poorly, and in April 1993, Chrétien and his business partners sold the inn to Yvon Duhaime, a man with a criminal record. In November 1993, just after being elected prime minister, Chrétien sold his shares in the golf course. By 1996, he had not been paid for these shares. In 1996 and 1997, Chrétien called the president of the Business Development Bank of Canada, a Crown corporation, and pressured the president to give a loan to Duhaime. In 1997, the BDC gave Duhaime a $615,000 loan.

National Post reporter Andrew McIntosh, who had been one of Cameron’s two research associates for On the Take, had been following the Grand-Mère Inn’s money trail since 1998. In 1999, he wrote a pair of articles about the properties and implied that Chrétien had a financial interest in seeing Duhaime receive a BDC loan. In April 2001, a sealed brown envelope with no return address landed in McIntosh’s hands. Inside was a confidential BDC document about the loan to the inn. What McIntosh found particularly interesting was a footnote showing that the inn owed $23,040 to JAC Consultants, Chrétien’s family holding company.

According to court files, McIntosh made copies of the document and squirrelled away the original. He then forwarded copies to the BDC and the Prime Minister’s Office, asking for comment. The PMO denounced it as a forgery; the bank claimed its original copy had no footnote. In a separate letter, the bank also accused thePost of possessing a confidential bank document. The RCMP then met with McIntosh and requested that he hand over the document. – the officers wanted to dust it for fingerprints and DNA in order to track down the confidential source who had mailed the document. McIntosh refused.

McIntosh gave his analysis of the situation at a symposium, “Democracy and Journalism in the 21st century,” held in March 2004 in Halifax. “When the RCMP came to interview me initially, the officer said, and I quote, ‘My job is, there is a problem. There are confidential bank documents circulating and my job is to put a stop to it.’ And I thought, ‘This gentleman is not here to conduct a police investigation. He is a political plumber. He is here to plug a leak at the bank.'”

On July 4, 2002, the RCMP went to court to ask for a search warrant and assistance order, which made it former Post editor Ken Whyte’s responsibility to find the documents and hand them over to the police. The assistance order was unique – it had never before been used against the media to force them to reveal information. Again McIntosh refused to hand over the document, and the Post took the case to court.

Speculation flew over why the RCMP wanted the document. “It was never just about $23,000. It was about so much more,” said McIntosh. “It was about gross abuse of power. It was about giving away taxpayers’ money to people who weren’t supposed to or didn’t deserve to get it. It was about trying to silence and crush those who dare question and expose what was clearly wrong. It was about engaging in deception and half-truths to cover your tracks, and it’s about using $4 million more of taxpayers’ money [on the investigation] to try to bury and destroy a man who tried to stop it.”

“I knew a lot more about the Grand-Mère Inn and politics and its finances than the RCMP did then and still do now, more than four years later,” said McIntosh.

The Globe and CBC intervened in the case,throwing their support behind the Post, McIntosh, and Whyte, who was also named in the warrants. CanWest Global Communications Corp.’s legal team and corporate wallet also rallied behind McIntosh, covering $500,000 in lawyers’ fees. After more than a year of legal wrangling, the media won. On January 21, 2004, Senior Justice Mary Lou Benotto of the Ontario Superior Court quashed the search warrant and ruled that in this case, maintaining source confidentiality takes precedence over the RCMP’s right to investigate. “Confidential sources are essential to the effective functioning of the media in a free and democratic society,” the Judge said.

McIntosh thinks it was an important case. “At some point there was an understanding that it would be useful, should we win, to have a landmark precedent in which a journalist could shield the identity of a source during a police investigation,” he said. “We had no idea and we couldn’t have dreamed of a better day for that judgment to be delivered as it did. I can only wish it came one day earlier.” The Ontario Attorney General’s office said it would challenge the ruling, but as of March 2005, it had not filed its appeal papers. McIntosh moved to California that month. “I’ve put my career aspirations on hold for a long time and I just couldn’t do it anymore,” he says. His absence should not affect the appeal – McIntosh has agreed that he won’t touch the documents until the case is resolved.

The Benotto ruling set a precedent, but it came a day too late for Juliet O’Neill. The very day of the ruling, January 21, 2004, is also the day O’Neill became a media martyr when the RCMP raided her home.

The article of O’Neill’s that inspired the raid was published in the Citizen on November 8, 2003: “Canada’s dossier on Maher Arar.” Arar’s case was a cause célèbre, turning on the question of how far Canada would kowtow to a security-obsessed United States. It began in September 2002, when Arar was in New York City catching a connecting flight from Tunisia, where he’d been vacationing, to Montreal. American officials suspected Arar had ties to the terrorist group al-Qaeda and shipped him to his native Syria, where Arar says he was jailed for 10 months and tortured.

No evidence of a solid connection between Arar and terrorists has yet been produced. O’Neill’s article, about Arar’s supposed al-Qaeda connections, was based on information contained in the leaked confidential document. The RCMP badly wanted to find the leak.

Having had her lingerie drawer rifled on the authority of the new Security of Information Act, O’Neill became a poster child for the threat to civil liberties posed by post-September 11 security measures. O’Neill hasn’t been charged. If convicted, she faces up to 14 years in jail for possessing official secret information. (That penalty, she points out, is four years longer than for people charged with participating in terrorist acts.)

The officers at her house, including those from the Truth Verification section, tried to get her to reveal her source. (The Truth Verification section specializes in lie-detector tests and forensic hypnosis. “Police call it the reverse – truth verification instead of lie detection,” says O’Neill. “It’s very Orwellian.”) She wouldn’t budge. Public scrutiny had already focused on the force and its role in Arar’s deportation to Syria by the U.S. The raid only made the RCMP look worse – like bullies. In the wake of the outcry, the federal government launched an inquiry into the role the RCMP played in the deportation.

“They should have known that a reporter is much more likely to protect her sources. And they obviously didn’t understand. They didn’t grasp it but they should have, that this was going to become a cause célèbre for the media. It was dumb,” says Reg Whitaker, distinguished research professor emeritus at York University and an adjunct professor of political science at the University of Victoria, who specializes in security issues. (Whitaker is an adviser to the Arar commission.)

Normally, search warrants and the affidavits used to obtain them become public information after the warrant is executed, in part so the person searched knows the reasons for the search. But after the O’Neill raid, the RCMP sealed the warrants. National security was one rationale. This circular logic – the rationale for secrecy is secret – helped inspire Reporters Without Borders to downgrade Canada from 10th to 18th place on its press freedom index. O’Neill says she has felt an effect personally. “I’ve got certain restraints in who I can talk to, what stories I can work on. I feel very silenced,” she says. “I’m not saying, ‘Oh my God, they’re going to come after me,’ but it’s a matter of loss of part of the confidence that you should have in the police in a democratic country.”

Ontario Superior Court Judge Lynn Ratushny agreed when she ruled last November that the sealing order on the search warrants used to raid O’Neill’s home and office was invalid and violated press freedoms. National security claims don’t always trump the principle of open courts, she noted. “Every time the public is excluded from some part of Canada’s court process, there exists the potential that the operation of Canada’s rule of law and its democracy is being secretly undermined,” she wrote. Among the information the judge ordered revealed was such top-secret information as the address of a clearly signed RCMP building in Ottawa and O’Neill’s listed home phone number. But the judge has ordered some information, such as code names and investigation techniques, be kept secret in part for national security reasons.

“The shame of it is that we had to spend eight months and more than $120,000 in legal bills for CanWest Global for a series of court hearings in which the government conducted a disclosure striptease, slowly revealing bits of information,” O’Neill told the Hill Times. (That cost has since soared to $250,000.) O’Neill learned that a municipal employee had indeed snatched her garbage on several occasions and passed it on to the Mounties, and that the woman spying on her in an Ottawa café probably wasn’t her imagination. O’Neill had been under surveillance by the RCMP.

However, the RCMP hasn’t seen O’Neill’s information, either. After the raid, O’Neill’s lawyers obtained an order to seal all of her possessions taken by the RCMP and store them in an Ottawa courthouse. If she wins the whole case, she will get everything back unopened.

Why the RCMP would even need to raid a journalist’s home comes down to one thing: information. O’Neill had information that the RCMP didn’t want her to have. The force wanted it, and O’Neill wouldn’t give it up. “The RCMP brass or someone at the top makes the decision that they’re going to launch an investigation and find out who in their own ranks has behaved this way and do something about it,” says Whitaker. “So what do they do? They decide they’re going to land on Juliet O’Neill and lean on her, scare the hell out of her, threaten her, and get her to divulge the identity of whoever she was talking to.”

And who is to going to oversee the RCMP, which has been known to follow expressly political orders from Ottawa and go a bit overboard pursuing them? Most famously: with Prime Minister Pierre Trudeau’s quell-Quebec-separatism carte blanche tucked into their tunics, the way the Mounties got their man in Quebec in the ’70s was by breaking countless laws and then lying about it. So Canada’s security and spy-agency functions were hived off to the newly created CSIS in 1984, with a separate civilian body to oversee it. The RCMP commissioner now reports to Parliament.

In 2001, the RCMP again got involved in national security. After September 11, 2001, Parliament rushed to pass the Security of Information Act, which handed the RCMP new tools. Some say it is now easier for the Mounties to use electronic surveillance, to arrest suspects before they commit a crime, and to detain suspected terrorists without charges. What the RCMP still doesn’t have are CSIS’s safeguards, resources, or expertise, says James Travers, a Toronto Star columnist who has followed CSIS and the RCMP for years. In those circumstances, Travers says, “it was just a matter of time before an Arar event happened.”

Any effort at oversight will come up against an embedded culture where secrecy is its own rationale. “They sometimes use national security as an expansive and often unjustifiable reason to keep as much as they can out of the public domain,” says Whitaker. “And it’s really at that point that others should take a very critical eye and say, ‘Now wait a minute, maybe this is just covering up embarrassing information that you don’t want out there, that doesn’t make you look good or reveals incompetence or unlawful behaviour.'”

If the three incidents – Cameron’s, McIntosh’s, and O’Neill’s – don’t foreshadow a worrisome trend, then perhaps all that connects them is the competitive and sometimes ultimately conflicting ways that media and police mine various netherworlds for information. “We journalists gather information in order to make it public. That’s our end goal,” says the Spectator‘s Dunphy. “Police gather information for a different end – to increase their knowledge and not to release it.”

Meanwhile, journalists have different motives for releasing information. Yet the RCMP didn’t understand why O’Neill and McIntosh would fight so hard when it pressed them to reveal sources. And Cameron, currently working on a book about Robert Pickton, the pig farmer accused of serial murder in Vancouver, says she’s through with writing about politics.

“I’d take a serial killer over a politician any day.”

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At a Loss for Words http://rrj.ca/at-a-loss-for-words/ http://rrj.ca/at-a-loss-for-words/#respond Wed, 01 Jun 2005 15:18:33 +0000 http://rrj.journalism.ryerson.ca/?p=2408 At a Loss for Words On a late wintry afternoon, Dave Donald zigzags through the magazine aisles at the Indigo bookstore in downtown Toronto. Chatelaine‘s former senior associate art director points to New York magazine. “There’s a lot of buzz around this,” he says. Then he looks for Chatelaine and Canadian Living, commenting, “Must be in family mags.” Sure enough, he twirls around and finds both [...]]]> At a Loss for Words

On a late wintry afternoon, Dave Donald zigzags through the magazine aisles at the Indigo bookstore in downtown Toronto. Chatelaine‘s former senior associate art director points to New York magazine. “There’s a lot of buzz around this,” he says. Then he looks for Chatelaine and Canadian Living, commenting, “Must be in family mags.” Sure enough, he twirls around and finds both magazines, side by side in the family section. “These magazines are very aggressive at luring in their readers,” he continues. “There’s not much else in the Canadian English market in this category. You can actually buy the things in the magazine. That’s why they’re successful.” He starts flipping through a copy of Canadian Living and is surprised to discover it went through a refreshment in October 2004. “It looks like Chatelaine did before its relaunch,” he says. “The type is a bit different, but it’s not a very contemporary look.”

Speaking of not very contemporary, one of Canada’s best-known titles, Toronto Life, finally revamped its look for the April 2005 issue. “For the last 10 years, it’s bothered me,” Donald says. “There’s not a lot of contrast. It’s neatly designed, but it’s not making me excited.” Turning to me, the self-confessed magazine junkie asks, “What’s the first thing you see when you look?”

“Truthfully? The picture.”

Donald proceeds to give an explanation of Gestalt, a school of psychology that believes primates tend to organize perceptions into wholes. He says recognizing this idea is crucial to understanding how readers absorb words and visuals. Although the eye notices the picture first, it processes the entire magazine package as a unified entity.

Luring and holding the reader’s interest with these wholes is exactly what an art director tries to achieve with every spread. “We’re as important, if not more important, than the editor,” says Georges Haroutiun, art director and publisher of Applied Arts magazine and a former freelance designer who’s worked on numerous Canadian publications, including HomemakersElm Street, and Images. “We get readers into the story.”

Haroutiun believes art directors aren’t considered as important as editors, but this view doesn’t reflect reality. The public’s level of design knowledge has increased significantly in the past two decades, and readers have become much more visually sophisticated. Editors need at least some design background to compete effectively. “Today’s magazine generation is presumed to not be real readers,” he says. “Content becomes secondary. Smaller, shorter stories and more visuals are easier for people to relate to.”

Packaging has always been a factor for success in the print industry, but the trend at magazines and newspapers is heading toward fewer words, more white space, more dramatic spreads, and more bits and bites of editorial information. The shift has spurred publishers to refresh designs, or sanction outright facelifts, with increasing frequency. Thanks to inexpensive, robust technology, redesigning has become easier and faster. These factors give art directors more clout.

Newspaper executives, once allergic to visual change, have caught the bug in a big way. Donald says newspaper art directors didn’t obsess over design until 1998, with the launch of the National Post. If they did, they were mostly concerned with special projects like The Globe and Mail inserts in the 1980s. “Now design people are more concerned about the design of editorial pages,” he says. Newspapers are not only designing more like magazines, but also presenting stories in a more visual way. This means they’re being redesigned and refreshed as often as magazines. The Toronto Sun got its makeover last year. The Globe and The Toronto Star have started deploying striking large-point type, words, and numerals to overpower the reader. The most radical revamp of all occurred at the Star this past January. It overhauled its Sunday edition to the point where, except for its classifieds, the paper looked nothing like the other days of the week. Some see the Sunday edition as a portent of what’s to come at the country’s largest daily.

Redesigns have become the extreme makeover reality show of print journalism, with no publication wanting to look dated. Designers still take direction from publishers and editors, of course, but so long as “staying fresh” remains the mantra, designers are the de facto leaders of change at magazines and newspapers.

I meet Carol Moskot, Toronto Life‘s recently installed art director, at the St. Joseph Media building in downtown Toronto. In early November, the week before, I had emailed her some questions, and she’s printed them out on a piece of paper to read in front of me. She responds to each question briskly. I ask if she can answer a few more questions. She glances at her watch. “You’re busy and don’t have much time,” I offer.

“Five minutes,” she replies.

Moskot has been at Toronto Life since September. I want to know whether she’ll be making changes. “When will readers get to see your mark? December?”

“Yes,” replies Moskot.

“Will there be a redesign?” I ask.

“You tell me,” she says.

I ask if her changes will be considered a redesign. Silence. There’s a smirk on her face. “You’ll see the redesign when it comes out.”

At 39 years old, Toronto Life is an established city magazine. It has held fast to its solid, if unspectacular, design since editor John Macfarlane took the reins again in July of 1992. Last December, Macfarlane announced to media that a new look was scheduled for April 2005. It was no real surprise, since Moskot had arrived in September, 12 weeks prior to the announcement. Sandra Latini, with 14 years of service, had been the longest running art director in the magazine’s history. “It was a mutual decision with the editor,” says Latini. “There is also a new art department now.” She suspected Toronto Life would copy the latest format ofNew York and add more visual features. Upon inspection, the newly designed Toronto Life is better organized, but still maintains its style.

Written features have always been one of its mainstays, but Macfarlane thinks it was time for a reassessment. “It had gotten tired-looking and predictable,” he says. The boldest change was the removal of the eye-catching, red-rectangle logo that had been with the magazine throughout Latini’s tenure. Macfarlane says the rectangle was comfortable, but the logo has been liberated, and he’s confident readers will “recognizably connect” with it.

Another prominent title, Canadian Living, went through the same kind of refinement in October 2004. Michael Erb, creative director for both Canadian Living and Homemakers, calls it a “refreshment,” saying he didn’t want to “shock the reader.” The basic structure remained the same, but subtle changes were made, for example, to the “sampler pages” (single pages with specific content used to reflect different areas in the magazine, including health, family, and food) in the front of the book. The health sampler became “Just Ask” – experts answering readers’ questions. Erb says the team wasn’t overly critical of content, but thought the serif font wasn’t strong enough for display. They wanted to make sure the editorial environment could hold its own against splashy-looking advertising.

Such attention to design hasn’t always consumed the minds of art directors and editors. The magazine industry in Canada has watched a slow and steady evolution explode in the past generation with technological innovation and packaging concerns. The first magazine in Canada, published in 1789, had the unwieldy moniker The Nova Scotia Magazine and Comprehensive Review of Literature, Politics, and News. It looked like a newspaper, except smaller. It wasn’t until a hundred years later – with the advent of engraving firms, illustrations, and cartoons – that decorative typography started to become widely available. In the 1880s, the art department of the Toronto Globe joined with the Toronto Lithographing Co. to produce advertising posters and specialty publications. Illustrators began appearing in newsrooms in large numbers by the early 20th century. Most North American periodicals started to introduce colour around this time, but few newspapers had regular colour until USA Today introduced it on a mass scale in 1982. Except for Lifemagazine, most magazines were black with spot colour. Canadian magazines like Chatelaine didn’t introduce colour until the 1980s.

From the widespread introduction of four-colour reproduction to full digital capability, much has changed in one generation. Technology makes it faster and easier to produce design. “Automatic cars are easier to drive than standards, so more people drive,” says Haroutiun, “but that doesn’t mean they’re better drivers.” It also takes away some of the mystery surrounding the vocation. “Before, amateurs couldn’t be in the business. Now, you just click a button on the computer and it’s there.” This has led to more in-house redesigns and less dependence on consultants.

“Staying fresh” has put a new twist on the relationship between editor and art director. And although that relationship has intensified in recent years, it has always been prickly. Stevie Cameron, who was the founding editor of Elm Street from 1996 to 2000 (the magazine folded in 2004), says an editor’s relationship with her art director is, by nature, intense. “We argued and she usually won,” she says, recalling her experience with art director Martha Weaver. “She protected the visual side and I protected editorial, but I realized that it had to look good or no one was going to read it.”

One incident Cameron vividly remembers was a battle she says she lost to the fashion editor. Two pages of the magazine were devoted to a full-colour bleed of a pair of flip-flops. “They said it was a beautiful design, but who the hell cares about a pair of shoes? It looked like a free ad for Aldo,” says Cameron.

There isn’t always a failure of communication between editors and art directors. Haroutiun recalls one incident about conjuring a visual for a story about child abuse. “I envisioned a close-up photo of a child,” he says, “with a thorn crown bleeding on his head and a sad face. This is child abuse to me. This is symbolic. The publisher wanted a beaten child crying in the hospital. The literal translation was just corny.” In the end, Haroutiun’s vision won. “A good editor,” he says, “will back you up.”

The real reason a publication chooses to redesign often has nothing to do with modifying editorial content. “When publications begin to lose ground, an obvious way to make that impact is a redesign,” says Haroutiun. “It’s like readdressing someone.” Regular readers notice when editorial content changes, but advertisers pay attention to major visual changes. Often Haroutiun sees a lot of shuffling around rather than a well-thought-out process.

Freelance designer Tony Sutton of News Design Associates Inc., who has consulted for many newspapers worldwide, including the Chronicle-Herald in Halifax, and was design director for the Globe in 1990, says this problem has hit newspapers particularly hard. In the ’80s and ’90s, they achieved the goal of appearing clean and tidy, he says, but forgot what to say. “Newspapers didn’t become dynamic and interesting,” he says on his website. “They became mind-numbingly boring. Readers responded by cancelling subscriptions and watching tabloid TV instead.” Too often, a redesign is a substitute for thought on the part of editors. Sutton admits it can be part of the answer, but it’s not the entire solution. Many think of art direction as “airy-fairy,” and the fear that text will lose out to visuals often reduces to the war cry: “We’re losing stories!”

There should be no problem understanding the new visual reality at the Sun. Editor-in-chief Jim Jennings, who took charge in September 2004, is one of the first newspaper editors with a strong design background. His master’s program in journalism emphasized picture editing and graphic design. In 1996, he was president of the Society for News Design, an international organization for those concerned with both journalism and design. He has also consulted for more than 200 newspapers worldwide on issues such as design, readership, and newsroom structure. “Although content still comes first,” he says, “successful papers with growing circulation are those that think about presentation, layering, and visual storytelling.”

As an example of thinking about stories visually, Jennings enthusiastically applauds the Globe‘s special China edition, which ran October 23, 2004. The fat Saturday paper was devoted to a massive investigation of that country; even sections like Sports led with China-related features. “It was the epitome of what journalism should be and can be,” he says.

What Jennings wants to bring to the Sun is the idea that coordination between art and editorial means not simply designing packages of news and entertainment, but also physically bringing together art and editorial in the newsroom. Keeping the two separate implies that the thinking behind what a story is – and can be – is old thinking.

That kind of old thinking dies hard. The pace of technological change in art direction has accelerated in the past generation, yet designers have struggled for respect in newsrooms. Keith Branscombe, who worked at the Star in the ’80s and ’90s as assistant managing editor of graphics, recalls the challenges. “It was a rough beginning,” he says. “The editors felt threatened by us. They thought the art department was full of morons and renamed it ‘Disneyland.'” In terms of being in the loop, he remembers being “far down the food chain.” Visuals consisted of simple charts or bunnies at Easter. They were a crutch – “a peripheral concern” – not an integral part of selling the story to readers.

The Globe‘s Pratt says newsrooms now feature a certain amount of integration. One team works by the business desk and another by the news desk, but generally, design works separately from editors and reporters. The industry is in transition and has been since the Post came on the scene seven years ago, yet many editors balk at the greater emphasis on presentation and design. “There is a strong resistance at some papers,” says Pratt. “People see the need for it, but it’s not always well received, as if it means we are dumbing down.”

“It’s like asking a writer after the interview to do a Q & A instead,” Pratt continues. “That changes the approach to the interview. When you ask writers and editors to think about the story visually before they begin to gather information, it changes everything. It can be frustrating.”

The Star‘s assistant managing editor of design, Carl Neustaedter, has seen conflicts result from this lack of communication. For example, sidebars called Quick Fact Boxes were developed as part of the paper’s 2002 redesign. They were to run at the end of a story and deliver information at a more accessible level for readers. It was a good idea, but the writers didn’t know they were supposed to obtain the extra information.

No communication breakdown occurred January 16, 2005, when the Sunday Star‘s radical facelift was unveiled. Neustaedter says the designers tried “to learn a lot from magazines and how they package themselves.” Sunday Star editor Alison Uncles agrees, describing the paper as a “hybrid magazine.” They believe it is the first North American broadsheet in full colour. It’s too early to tell whether advertising or circulation will respond, says Neustaedter.

For those who think the new Sunday Star is a Trojan horse that will become the model for the main paper’s design, Neustaedter says forget it – the faster flow of news information during the week demands a different treatment. He then qualifies this conviction by saying the paper will pay greater attention to packaging.

The reader absorbs packaged information in a way explained by Gestalt theory, which might also explain the success or failure of newsstand sales, but it’s not the only reason to pick up a magazine. As design consultant Dave Donald roams the magazine racks at Indigo, he’s lured not only by the striking images. He’s also gravitating towards titles he already reads and enjoys, and he’ll do that even before he judges the cover. “I usually go for content,” he admits, explaining the other side of the equation. “That’s how most readers approach a magazine, but it needs to be shown in an appealing way.” Donald acknowledges that newspapers have made inroads in the visual-appeal department. “The major papers in Toronto present content better than 10 years ago,” he says. “This has put pressure on news magazines to look more current.”

Print publications can no longer afford to rely solely on strong editorial content or a striking cover for success. They must present stories using visuals as an equal element. It’s become an issue of overwhelming concern, resulting not only in decreased editorial content and frequent redesigns, but also imaginative new ways of presenting stories to visually savvy readers. The fight between art directors and editors isn’t over – it’s just beginning, and editors know it.

“This is a disagreeable thing to a lot of editors, but it’s the way a lot of readers operate,” says Pratt. “It’s a fact of life and we must deal with it.”

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Back When the Scoop was King http://rrj.ca/back-when-the-scoop-was-king/ http://rrj.ca/back-when-the-scoop-was-king/#respond Wed, 01 Jun 2005 15:15:24 +0000 http://rrj.journalism.ryerson.ca/?p=2405 Back When the Scoop was King In 1942, Gwyn “Jocko” Thomas went to Cobourg, Ontario, to cover the murders of a private detective named William Wallace Cunningham and his assistant, Agnes Fardella. The detective specialized in staging adulterous events for clients who wanted divorce papers. The pair had been shot in the middle of the night on the side of Highway [...]]]> Back When the Scoop was King

In 1942, Gwyn “Jocko” Thomas went to Cobourg, Ontario, to cover the murders of a private detective named William Wallace Cunningham and his assistant, Agnes Fardella. The detective specialized in staging adulterous events for clients who wanted divorce papers. The pair had been shot in the middle of the night on the side of Highway 2, a few yards outside city limits. By the time Thomas got to the story, the case was stale. The police had no leads, nor did reporters. But Thomas and Toronto Daily Star photographer Fred Davis needed a front-page story, so they bought a bundle of posies and tried to coax Fardella’s husband into kneeling at her grave for a photo. “I was afraid that he would knock me down the stairs,” Thomas remembers. “He told me to go to hell.”

Later, tucked away in their hotel room, the duo was dry of ideas, but not whisky. The looming deadline sparked their creativity: they darted down to the beverage room and offered $20 to the first drunk they saw to pose for a picture. Without delay, they snapped the staged photograph of the soak at the grave and sent the picture, void of caption, to theStar. The night editor played along by writing the headline: “Mystery man at murdered woman’s grave.” The police were baffled – could this guy be the murderer? The next day, several Ontario Provincial Police knocked on Thomas and Davis’s hotel room door and demanded to know the identity of the mystery man. The newspapermen were sitting around with a few off-duty cops, playing cards, smoking cigars, and passing the time. When Thomas explained the ruse, they all had a good laugh, and some had a stiff drink.

Thomas was a reporter, not a journalist. He was a storyteller, not a writer. And he was a damn good newspaperman. During 60 years at the Star and 26 years of daily reports on CFRB radio (“Live from police headquar-r-r-ters”) he set the standard for big-city crime reporting in Canada. Thomas was hooked on crime, addicted to getting the scoop, and obsessed with staying on top. He would do anything for a story – even lie, cheat, and steal – yet he was the most trusted reporter at police headquarters.

Ink still runs through Thomas’s veins. He’s 91 now and lives alone in a large home at the top of a quiet circle in uptown Toronto, well away from the bustle of the newspaper business. He still writes copy – mostly obituaries of colleagues and friends. Each morning, after combing the paper, he calls in mistakes that jump out at him. Don Sellar, the Star‘s former ombud, says he expected to hear Thomas’s voice at least once a week, and refers to him as part of the paper’s institutional memory. Every once in a while, the Star calls him up to verify something – Thomas is a regular vault of vintage trivia and fact. Streetcar tickets were a quarter. A glass of beer was a dime. Newspapers cost less then a nickel. “He has a photographic memory for courtrooms and police stations,” says Sellar. “He can tell you which judges sit on which benches and correctly spell their names.”

Not only is his memory intact, so is his stamina. After greeting me cheerfully at the door with a sturdy handshake, he leads me to his basement recreation room – a shrine to his career. Framed and faded newspaper headlines share the walls with trophies, awards, and plaques. I can see the young reporter grit in his aged face. His cheeks have settled softly around his thin smile, like a bulldog’s. His hair holds the same combed-back look, only faded to yellowish white. But the determination that drove him to etch his name indelibly in the newspaper business all those years ago remains.

It was 1929, the year the New York stock market crashed. Getting ahead at the Star was as likely as finding a fully stocked grocer. As the unemployment rate shot up to 30 per cent, Thomas’s father fell out of work, and the responsibility of supporting the household landed on young Gwyn’s shoulders. He dropped out of high school and took the first job he could get – Star copy boy. Thomas’s fear of failure was chronic, and much of his raw ambition was formed during the Great Depression. Five out of every six dollars he earned weekly as a copy boy went to his mother. “I was so poorly paid they couldn’t afford to fire me,” he says. Still, the pressure to support his family goaded him into being hardworking and obedient. When he’d complain to his mom about being forced to sweep the floors, she would shake her finger and say, “Now Gwyn, don’t you do anything that’ll give them a cause to fire you.”

And he didn’t. His zeal immediately set him apart. Through sheer tenacity – and being in the right place at the right time – he started breaking stories. Early on, for instance, he walked into a courtroom with resoled shoes that squeaked with every step – he couldn’t afford the $1.44 for a new pair. All eyes swung in his direction as Justice Nicol Jeffrey shot his finger at the door and told him never to come back. Thomas did come back – shoeless, with a baby toe peeking out one sock. His first court story about a Toronto child molester was a fluke – the other reporters didn’t show up – and he landed his first promotion and a two-dollar raise.

In August 1933, on one of his first shifts as a night reporter on the police beat, Thomas witnessed the Christie Pits Riot, one of the largest ethnic clashes in Toronto history. When Harbord Playground, a predominately Jewish baseball team, won the game in extra innings, a member of a group called the Pit Gang held up a makeshift swastika flag made out of a blanket. Cries of “Hail Hitler” rang through the air, and people quickly became entangled. “Heads were opened, eyes blackened and bodies thumped and battered,” Thomas wrote, “as literally dozens of persons, young and old, many of them noncombatant spectators, were injured more or less seriously by a variety of ugly weapons in the hands of wild-eyed and irresponsible young hoodlums both Jewish and Gentile.”

In the 1940s and ’50s, newspaper journalism was a cutthroat business. The creed was, “Get it first, get it fast, and (try to) get it right.” The Toronto Daily Star (it officially became The Toronto Star in 1971) and The Toronto Telegram competed viciously in an all-out circulation war, with both presses spitting out five main editions a day. The scoop was king, and Thomas thrived. Journalists hunted for stories, wrestled for leads, and cheated whenever there was a chance. “You had to find the story,” says Thomas. “You’d never return to the editor’s desk empty-handed.” Sensationalized stories, like the exploits of the Boyd Gang, dragged on endlessly. Given their famous sobriquet by Thomas, the bank robbers were seemingly unstoppable, escaping twice from the Toronto Don Jail. The story, naturally, hogged headlines and mesmerized readers for almost three years. But, had it not been for the intense circulation war, the story probably would have been short-lived. Front-page crime sold papers.

So did bribing sources and breaking the ethical rules of journalism. Thomas got caught while covering the murder trail of Evelyn Dick in 1946. This sultry-eyed seductress, accused of murdering her husband and dumping his limbless torso, instantly became notorious. The papers speculated on the minutest of details. Hundreds of people flocked to the courthouse to catch a glimpse of her.

One night, Thomas bribed a night janitor with a bottle of rye, sneaked into the barrister’s office, and snatched the unreleased court files. Back at his hotel, he read the stack of papers aloud as Star reporter Marjorie Earl typed frantically. The two stayed up until sunrise, returned the files, and sent the front-page story to the Staron a hold-for-release basis. The pair revelled in the scoop and waited for the judge to read the statements in court. But, moments after Thomas gave the okay to run the story, there were whispers that a juror was sick and possibly dying. The judge brought the trial to a halt. “I felt more sick than that juror when I heard the news,” says Thomas. It was too late to yank copy – the papers had already hit the streets with the screaming headline, “Mobsters slew him – Mrs. Dick.” Alex Stark, the Star lawyer, advised Thomas to keep his trap shut, be thankful there was no byline, and stay away from Justice Fred Barlow. But Thomas was spooked – his career and reputation hung around his neck like a noose, with the trap door being a contempt of court charge. He was “scared like hell” when he heard the judge’s wrath – 60 days in jail or a $5,000 fine – he confessed to his mischief point-blank. Barlow sternly demanded to know how he’d gotten his paws on the secret documents. Thomas remained loyal to his source, telling Barlow he couldn’t say because an innocent man would get in trouble. Thomas’s reputation got him out of that one, but from then on, whenever he saw Barlow coming, he’d drop his head, tip his hat, and pick up the pace.

Thomas’s first big scoop came in 1951, when he traced three unsolved Toronto murders to Stanley Buckowski, a Canadian criminal on death row in California’s San Quentin Penitentiary. He turned a rumour he’d heard at Toronto police headquarters into a full confession from Buckowski – which was surprising, considering he had refused to talk to Toronto detectives. Thomas’s mix of toughness and charm got him past the San Quentin prison guards and into Buckowski’s demented mind.

“Stan, you went to Essex Street Public School, didn’t you?” Thomas asked at one point. “Did you know Miss Washington?”

The hardened criminal’s face lit up and his eyes filled with tears. “Do you take shorthand?” he asked.

Thomas shook his head.

“Then you better write fast because I talk fast and I’m not gonna stop.”

Buckowski gave Thomas a full, detailed confession of his murders – and allowed him to witness his execution. The Star sold out of papers the day the story ran. A few months later, Thomas received the first of his three National Newspaper Awards.

Thomas’s talent was an explosive mix – one part research, one part street sense, two parts memory, and a whole lot of charisma. A lot of chasing the bottle too – at least until 1952, when he quit cold turkey for 26 years. Any pertinent detail that made its way into his head stayed there. As a rookie crime reporter for CFTR/CHFI radio in the 1980s, Dana Lewis competed against Thomas. Lewis, now a foreign correspondent for Fox Television, saw Thomas as a mentor. He says Thomas “was a master of the phones.” Crafty at developing contacts, he would slowly, but not intrusively, weasel his way into your life. He’d start by calling you every day at the same hour. When the conversation drifted to small talk, Thomas would work his magic. If you mentioned you were on your way to the cottage for the weekend, he’d ask you where it was located. By Monday, you would get a follow-up call asking about your weekend. Then, one morning, when eight o’clock rolled past, with no word from Thomas, you’d think, ‘Hey, why didn’t he call?’ You were hooked.

Thomas had good conversation skills: he could throw in a wisecrack at the right moment and make the most ferocious criminal or cautious detective want to talk. Former police chief William McCormack remembers the first call he got from Thomas, when he was fresh on the force from Bermuda. The phone rang at noon.

“Bill McCormack?” Thomas asked.

“Yes, sir?” McCormack answered.

“This is Jocko.”

“Who the hell is this guy?” thought McCormack. Within seconds, Thomas was reciting McCormack’s history. The rookie’s jaw dropped. He hadn’t told anyone he had been a military man in Bermuda, and here was Thomas asking him about his battalion. “I couldn’t believe he knew every last detail. I was amazed at how he broke the ice with me. When I asked him how he’d found it all out, he answered, ‘I make it my business to know you people.'”

And know them he did. His contacts spread from the chief’s desk to the local riffraff. “There must be a bit of hound dog bred into that man,” says McCormack. “He had a scent for news that was uncanny. He was not only fair but straightforward, and he’d appear before anyone else. And how the hell he got there we never knew.”

Police reporters have to act like cocks of the walk to survive. They have to get close enough to the police to get information, yet remain critical enough to placate their editors and the public. “If one of Thomas’s contacts turned up drunk in a squad car, he probably wouldn’t write about it,” says Lewis. “But if one of them screwed up an investigation, he’d hit them in the newspaper.” Thomas was a reporter first – he’d never jeopardize a juicy story for the sake of the cops.

Quick-tempered and possessive about his work, Thomas could slam down a phone like no one else. And he wasn’t afraid to yell at the desk if someone screwed up his story or challenged him on his beat. “He was a real competitive, tough old dog. He’d go toe-to-toe with you any time,” says Lewis. “He was a lovable guy who could be crusty at times, but taught me a lot about human relations.” Once, when a particularly nasty chief of detectives tried to shut police headquarters reporters out of an investigation, Thomas phoned him and gave it to him straight: “We’re doing our job and you’re out of line. And we will report the story.” Then he added his favourite zinger: “You are trying to censor the news – you can’t get away with that.”

This attitude was consistent throughout Thomas’s career. In the late ’60s, he came down hard on a city editor for what he considered meddling. It was a story about a new police project called Checkmate, which encouraged people to call in anything fishy. The editor tweaked the headline to give it an anti-cop sentiment. Thomas was enraged that his routine story was inflated – he thought it shone a bad light on his byline – and called publisher Beland Honderich. By the end of the day, the editor had walked out, leaving his coat on a hook. He never came back for it. This type of outburst made it easy for Thomas’s critics to pick on his close proximity to the cops.

Later that year, though, Thomas responded by winning a third National Newspaper Award, this time for busting crooked cops who were throwing cases out of court and pocketing cash for their services. Nobody on the force would give Thomas a lead, but he noticed that some cops were letting rich folks go scot-free during court cases. When Thomas cracked the case some cops were bitter, but only because he hadn’t verified it with them first. Most were keen to see him expose the racket in the traffic division. He stood his ground in both worlds and solidified his reputation.

Five and a half hours have passed and Thomas has spun me gracefully through his epic career. I almost have to rub the black and white images out of my eyes to see in colour again. His right foot has kept a steady beat while we’ve talked. Suddenly, in mid-sentence, there’s a ring. He picks up his black rotary telephone and chats with his son, Justice Ronald Thomas, in his gruff, booming voice – from smoking up to five cigars a day in the 1970s – about a doctor’s appointment.

After recounting the legend of “Jocko,” Thomas adopts a more casual tone. “You heading to the subway?” he asks. “I’m going to get a cheeseburger. I’ll drive you.”

“Can I join you? I’m starving.”

Ten minutes later, we’re at Burger Hut, Thomas’s favorite joint, chewing on cheeseburgers and swapping stories about dead pets. Last year he took Patrick, his sick feline, to the “cat hospital,” but it was a lost cause. He shuffles to the fridge and helps himself to two bottles of Coors Light and two glasses. “The only thing worse than outliving your wife is outliving your cat.”

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The Conscience of Nunavut http://rrj.ca/the-conscience-of-nunavut/ http://rrj.ca/the-conscience-of-nunavut/#respond Wed, 01 Jun 2005 15:12:46 +0000 http://rrj.journalism.ryerson.ca/?p=2402 The Conscience of Nunavut In Inuktitut, the word used for news is pivalliajut. Its literal translation is “things that are gradually developing.” For Jim Bell, editor of the weekly Nunavut newspaper, Nunatsiaq News, things always seem to be developing too gradually. This early November morning, for instance, he is fed up with the persistence of fetal alcohol syndrome (FAS) in the [...]]]> The Conscience of Nunavut

In Inuktitut, the word used for news is pivalliajut. Its literal translation is “things that are gradually developing.” For Jim Bell, editor of the weekly Nunavut newspaper, Nunatsiaq News, things always seem to be developing too gradually. This early November morning, for instance, he is fed up with the persistence of fetal alcohol syndrome (FAS) in the territory. In a story meeting with his staff, he is twitching with frustration about a Government of Nunavut (GN) “pilot project” to teach women about the dangers of drinking while pregnant. At 52, Bell is robust and fit, with silvering hair that waves dashingly at his brow, and a full beard that comes and goes according to the dictates of his vanity. His face reaches its height of handsomeness at moments like this one, consumed with confusion and contempt, as he reflects that FAS has been “news” for more than 10 years. “Maybe,” he says, “people are doing it even though they know it will harm their babies.”

Bell has even less time for the government’s concern that the education campaign might be experienced as “scolding” by mothers who already have children with FAS.

“This is not about the moms, it’s about the kids. Why does it matter if a mother feels bad or not? She already knows she’s damaged her child,” says Bell. He then focuses on the government. “What kind of moral thinking do these people do? It’s ridiculous.”

“I don’t know,” ventures Sara Minogue, the assistant editor. “I guess they’re just sensitive people, unlike others.”

“They’re idiots,” Bell retorts.

Few Nunatsiaq readers would be surprised by this outburst. It echoes the indignation often typical of Bell’s written voice, which has made him a household name in Nunavut. At times teetering between outrage and outrageousness, Bell’s weekly editorial keeps a relentless watch on the foibles of Nunavut’s leaders and is the source of both dread and delight across the territory. Kenn Harper, a prominent Iqaluit entrepreneur and author who has lived in the North for almost 40 years, calls Bell “the conscience of Nunavut.” Jack Hicks, another well-known personality in Iqaluit who worked as director of evaluation and statistics at the GN, says Bell is one of the few voices raising debate in Nunavut. And Hunter Tootoo, one of the younger and more confrontational members of legislative assembly in the GN, says he has heard people on the street say, “Jim Bell’s running the government.”

Some Nunavummiut say Bell walks around with a dark cloud over his head and sees “the cup” of the new territory as not half but almost completely empty. He does tend to dwell, at times rather gloomily, on the hurts in Nunavut. But the truth is, there are many hurts. Nunavut has fallen far short of the many hopes pinned on its creation, with 27 per cent of all its deaths between 1999 and 2003 attributable to suicide; a higher rate of violent crime than anywhere else in Canada; and more students dropping out of high school than graduating.Nunatsiaq News reports on these problems – sometimes to the point that there appears to be little other news. While some readers find the paper’s coverage too negative, many others are grateful that it brings the real stories of Nunavut out into the open. Such a job might call for a person with a bit of a dark cloud over his head – a person who, like Bell, thinks “we are ennobled as much by our defeats as by our victories.”

To read the rest of this story, please see our ebook anthology: RRJ in Review: 30 Years of Watching the Watchdogs.
 It can be purchased online here

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