I wonder if requiring commentators to use their real names might improve the tone. One of the threads in the article is about accountability, but anonymity means there are no consequences and no accountability, so people can – and do – say anything.
I read comments, and there are cases where commentators have inside knowledge of the situation that they might not reveal if they had to sign the post, but I suspect that a lot of trolls would be discouraged for every legitimate poster.
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