audience – Ryerson Review of Journalism :: The Ryerson School of Journalism http://rrj.ca Canada's Watchdog on the watchdogs Sat, 30 Apr 2016 14:26:17 +0000 en-US hourly 1 What’s most important for the Review’s future? You http://rrj.ca/whats-most-important-for-the-reviews-future-you/ http://rrj.ca/whats-most-important-for-the-reviews-future-you/#respond Tue, 26 Jan 2016 16:32:36 +0000 http://rrj.ca/?p=7741 What’s most important for the Review’s future? You Dear readers, After more than a year of questions and discussion about the future of the Ryerson Review of Journalism, our plan’s building blocks are in place. It will be an audience-focused, audience-driven, audience-supported multiplatform magazine brand that continues to include an annual print edition, plus much more. By audience, we mean you. But first, [...]]]> What’s most important for the Review’s future? You

Photo by Allison Baker

Dear readers,

After more than a year of questions and discussion about the future of the Ryerson Review of Journalism, our plan’s building blocks are in place. It will be an audience-focused, audience-driven, audience-supported multiplatform magazine brand that continues to include an annual print edition, plus much more.

By audience, we mean you. But first, some background.

More than a year ago, I began asking colleagues what the magazine of the future would be like, how this should affect the Review, and how the magazine could become more sustainable given the flight of advertising dollars from print. These private questions quickly fuelled passionate public discussions, which hearteningly affirmed the Review’s importance to readers.

As I podcast, our engaging weekly newsletter, steady engagement on Twitter and the edgy blog you’re reading now. And it’s now clear that the mix should continue to include an annual print edition.

But the most central insight threaded through all the recent discussions and developments is that a successful magazine today is a multidimensional brand that enjoys a dynamic relationship with its audience community. It is neither print-first nor digital-first: it is audience-first.

Our most important goal for the Review’s future is, therefore, a more intimate understanding of our audience community and its information needs. Starting this September, audience contact and analysis will be built in to each year’s masthead activities—so don’t be surprised if you get a call from a journalism student asking for your story ideas and suggestions for the magazine’s form and content.

To serve that audience well, the Review’s various manifestations will express complementary aspects of the magazine’s unified brand.  Our digital and print offerings need to grow more interrelated and interactive. They should be supplemented by other branded activity (such as events and merchandise), and electronic publication should eventually replace newsstand distribution for single-copy sales.

To make all this possible without diminishing the very brand we’re trying to expand, we need to support an equally high standard of reporting, writing and editing on every platform, and to increase the number of students bringing diverse skills and interests to both editorial and publishing activities.

All of this will cost more money, not less. Even in a period of austerity in funding for post-secondary education, Ryerson will continue to invest heavily in instruction, technology and support for the Review, primarily because it’s a serious asset for students’ career preparedness. And the vigorous support expressed for the Review, on this blog and elsewhere, suggests that its audience members stand ready to add their support.

If that includes you, you can prove it now by subscribing to the print edition, whose cover price will be increased to reflect its costs, and pledging a gift that expresses the level of your support.

Students, too, will play a part in the sustainability plan. Each future masthead will be given a set publishing budget and will make its own decisions on how to grow and spend that resource, replicating the kind of entrepreneurial sensibility that drives a successful niche magazine today.

I will spare you the many details involved in implementing the above ideas, but be assured that our eyes are firmly on the prize of a growing presence for the Review as a keen eye on the dynamic landscape of Canadian journalism, in partnership with J-Source, which is now housed in the RRJ editorial suite.

As always, my colleagues and I welcome your suggestions and questions on any of the above. You’re our core audience, so please consider yourself promoted to Editorial Director and Co-Publisher, effective immediately.

Ivor Shapiro

Chair: Ryerson School of Journalism

Publisher: Ryerson Review of Journalism

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The rise of the reader http://rrj.ca/the-rise-of-the-reader/ http://rrj.ca/the-rise-of-the-reader/#respond Mon, 11 Jan 2016 14:30:34 +0000 http://rrj.ca/?p=7428 http://www.fastcompany.com/1822961/fixing-newspapers-misguided-approach-digital-ad-dollars The former hierarchies of the journalism industry have crumbled by the weight of the digital realm, to be replaced by blurry parallel relations between journalists and readers. The result is evident in the record 10,600 readers who participated in the Toronto Star‘s annual “You be the editor” survey. Administered by the Star’s public editor, Kathy English, the “highly unscientific, [...]]]> http://www.fastcompany.com/1822961/fixing-newspapers-misguided-approach-digital-ad-dollars

The former hierarchies of the journalism industry have crumbled by the weight of the digital realm, to be replaced by blurry parallel relations between journalists and readers.

The result is evident in the record 10,600 readers who participated in the Toronto Star‘s annual “You be the editor” survey. Administered by the Star’s public editor, Kathy English, the “highly unscientific, overly simplistic survey” served to provide insight into readers’ perspectives on the judgments made on to-publish-or-not-to-publish over the past year.

For example, 60 percent of readers voted that a cartoon presenting Toronto Mayor John Tory in bare-butt pants should have been published, which English now also agrees with. Fifty-five percent of the readers would have also made the decision to publish the Charlie Hebdo cartoons depicting the Prophet Muhammed. English disagrees: “it would be offensive and hurtful to Muslims in this community.”

Online journalism, in its many forms, has created a system of interaction that enables and encourages collaboration between reader and editor to discover, distribute and discuss the elements that create the best possible version of a news story. Today, the function of readers has surpassed that of being an audience, with technology fuelling their willingness to be heard and their capacity to be listened to, even on core matters of journalism ethics that the industry continues to debate.

These include the examples English collated in her survey, especially those about issues relating to mental health stories, as shown in the image below.

A screenshot of the results of Toronto Star’s “You be the reader” survey.

“Neither of th[e]se references is in line with media best practices for writing about mental health,” writes English, “and, to my mind, neither should have been published in the Star.” I agree.

In fairness, English does recognize that “newsroom debate about what to publish is always deeper and more wide-ranging than what this light exercise in journalistic decision-making can depict.”

Yet in the digital age of journalism, what is considered good, thorough and balanced journalistic practice is often at odds with reader perceptions and expectations. That’s okay if journalists are aware that, while the hierarchy may have crumbled, they still make the final call on how to best tell the story to the reader, who can only play the role of editor. Survey results show that readers were aligned with the newsroom’s judgments in 12 of the 18 matters in question. I’m unsure what to conclude from that.

A day before the survey results were published, Mitch Potter, the Star’s foreign affairs writer, wrote how the decision to publish certain images of Syrian kids in conflict zones is important in defining whether the reader will perceive them with empathy or as furthering propaganda. “You, friends, are now the filter, every bit—if not more so—than those of us who used to be,” concludes Potter.

That’s a scary thought. The power of the reader is strong. The force of journalism needs to find a way to stay in line with, if not above, that.

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Under the Gun http://rrj.ca/under-the-gun/ http://rrj.ca/under-the-gun/#respond Sat, 11 Jan 1986 20:59:14 +0000 http://rrj.journalism.ryerson.ca/?p=1247
For 17 days during the TWA hijacking in beirut last June, terrorists took over the airwaves as the networks battled each other for the inside story. In the months that followed, American networks came under fire for giving up their editorial control in exchange for drama. Meanwhile, networks that relied heavily on the American footage, including those in Canada, were able to avoid the heat. George Bain, who writesMaclean’s “Media Watch,” says this troubles him. “It’s the handling of the story by American networks that everyone talks about,” he says. “Even if we had nobody in Beirut at the time, we’d still pick up the tape from ABC, NBC or whoever had the best stuff. I don’t think Canadian networks can fob off the problem by saying, ‘It’s an American problem.'”

It indeed has become a big American problem. Competition and modern technology have become dangerous partners in the broadcasting of international political terrorism. Terrorists seek a plat-form for their causes and demands, and television gives them that platform-on a global scale. Adds Bain: “It’s a triumph for the terrorists when they are able to command the attention of the major networks that feed the world. The more terrorism succeeds, and I think publicity helps it to succeed, the more of your citizens you’re putting in jeopardy. You’re giving terrorists incentive to do it again.”

By giving a platform to terrorists, television journalists are giving away their editorial control. Handcuffed by the violence, they are handing over their microphones and saying, “Speak to the world.”

And they do. During the 1972 Olympic Games in Munich, West Germany, Arab terrorists kidnapped and murdered 11 Israeli athletes. This action and the fact that all eyes were on Munich was no coincidence. Today, terrorists no longer have to go where the cameras are. The cameras will come to them. That was the case on June 14 when hundreds of journalists flocked to the Middle East after Shi’ite gunmen hijacked TWA Flight 847, demanding Israel free 766 Lebanese prisoners. In their own backyard, the terrorists effectively controlled the situation. Information was hard to come by and even harder to confirm. But this only added to the competition as the U.S. networks sacrificed more and more of their editorial control in order to fill the evening newscast. The networks, for example, aired a Visnews tape even after the Shi’ites had seized and deleted the parts they didn’t endorse.

There appeared to be no limit to how far the U.S. networks would go to get a story. Ann Medina, CBC’s correspondent in Beirut at the time, was amazed at what went on. Recalls Medina: “I was a witness to one of the network people really doing a con job on one of the hostages. He was saying, ‘Stick with us, we’ll phone your family for you.’ In this type of situation, a letter or a call home is much more valuable than money.”

Viewers got a chance to see this competition in action on the sixth day of the crisis. Members of the Amal militia, the Lebanese ruling faction at the time, actually held a press conference for the media to meet five of the hostages. When these hostages were first brought out, the approximately 150 journalists present became so unruly that the Amal threatened to cancel the conference. After a 20-minute delay, the journalists promised to play by the Amal rules and the conference continued. That evening, the event was given extensive coverage. It was the first chance to see that some of the hostages were still alive, but the networks kept the cameras rolling as the hostages repeated the demands of the hijackers. The networks said later that the terrorists were not getting equal airtime. But as Newsweek‘s Jonathan Alter wrote, “As the hostages increasingly conveyed the terrorists’ message the Amal didn’t need its own air time.” For almost two weeks, the same hostages were repeatedly brought before the cameras by the Amal. What made the situation worse was the fact the networks, whenever it was possible, broadcast these press conferences live.

The overexuberance of the U.S. networks extended far beyond the broadcasting of terrorist propaganda. As the crisis dragged on, the networks clearly crossed the line between covering the story and becoming part of it. ABC’s David Hartman, anchorman for Good Morning America, played the part of mediator during an interview when he asked Amal leader Nabih Berri, “Any final words to President Reagan this morning?” NBC and ABC were both criticized for broadcasting the movements of Delta Force, the U.S. anti-terrorist commando team, only hours after the hijacking began. Besides this possible threat to American contingency plans, the constant interviews with hostages acted as an emotional plea to U.S. and Israeli officials to do something quickly to end the crisis. In one interview, Berri himself told Americans they should write their president to seek the release of the 766 Shi’ite prisoners in Israel. But perhaps the most ridiculous example of how far competition drove U.S. journalists was ABC’s correspondent Charles Glass’ interview with John Testrake, the captain of the hijacked plane. As Testrake leaned out of his cockpit window, a gun held to his head, Glass inquired: “Captain, many people in America are calling for some kind of a rescue operation or some kind of retaliation. Do you have any thoughts on that?” One has to wonder what Glass, a veteran Middle East correspondent, expected the pilot to say or, worse, what he hoped he would say. Glass later admitted he was unprepared for the interview. But that didn’t stop ABC from getting the exclusive.

By keeping the cameras rolling whenever the Shi’ites spoke or acted, the real news became lost in the drama and the editorial control was further surrendered. It was, as former president of CBS News Fred Friendly put it, “like handing over the front page to one side and saying, ‘Fill in the headline.'” For their part, the Shi’ites even went so far as to post a notice in one of the hotels that all film footage should be pooled.

Enter the Canadian networks. With only a handful of reporters in Beirut at the time, Canadian television news was filled with pooled footage, much of it American. And like their counterparts to the south, Canadian network executives failed to separate the news from the drama. They, too, were held hostage by the terrorists.

On one Global newscast, three Amal officials demanded that the U.S. remove its navy aircraft carrier from the waters outside Beirut. If they didn’t, the officials said they could do nothing about getting the hostages freed. It was like the Amal Broadcasting Corporation. When the Amal spoke, the cameras rolled. Global, which relied totally on foreign footage for its reports, also aired an interview with Testrake (gun to his head) and possibly served to generate sympathy for the Shi’ite cause by’ calling Israel’s roundup of prisoners a “so-called iron-fist sweep through Lebanon.”

During the 17-day ordeal, Canadian networks repeatedly showed film of the same few hostages making the same few demands-that Israel free the prisoners and that the U.S. avoid any rescue attempt. The terrorists’ message was coming through as loud and clear on Canadian television as it was on U.S. television. On CBC’s The National, hostage spokesman Allyn Conwell repeated substantially the same message on five separate nights.

“You have to report it in context,” says David Bazay, executive producer of The National. “We know they’re going in there seeking some type of a platform. Our job is to reflect reality and report the news-what’s going on.”

During that chaotic first press conference, CBC did not do a very good job of reflecting reality. The footage of the conference showed a group of hostages who appeared to be more frightened by the unruly mob of reporters than they were by their captors. When things settled down, Conwell, clean shaven and wearing a neatly pressed Ocean Pacific T-shirt, calmly and with apparent sincerity, urged Israel to free the prisoners. He was sitting at a table neatly covered in white linen and plates of sliced cake. Reality, in this case, had been distorted. Nowhere in the newscast did the CBC try to cut through the guise of civility of the conference.

As for putting it into context, the CBC missed the mark again. Said anchorman Peter Mansbridge in his lead: “The hostages did manage to get their message across. They said the 40 Americans are being well-treated by their Shi’ite Muslem captors. They again warned Ronald Reagan not to try and rescue them. And they asked Israel to free the 766 prisoners so that they, the hostages, could go home.” Again, it wasn’t the hostages’ message but the terrorists’. And almost forgotten were the Americans who hadn’t been well-treated, including Robert Stethem, the murdered hostage who was buried that same day.

Later in the week, after Barbara Frum chatted with Nabih Berri on The Journal and reporter Paul Workman announced that Delta Force was on its way, CBC went so far as to air, on two occasions, a videotape made by the terrorists. The film wasn’t very dramatic; two men in a room with little light. “How do you feel?” asked a member of the Shi’ite militia. “I feel good,” replied the hostage.

“People have to judge,” argues The National‘s Bazay. “We’re giving people information. Based on that information, they have to judge.”

A former correspondent who has seen terrorism first hand, Bazay doesn’t believe the CBC acted irresponsibly last June. But the truth is, following the wild press conference, Shi’ites were parading the streets of Beirut over what they considered a major propaganda coup. CBC’s own John Scully was there to report it.

Bazay does admit there is a problem to be dealt with. “There is a gun at the media’s head, I suppose,” he says. “The real question is not that they’re holding a gun to the heads of the hostages, but that they’re pointing it at the media. They’re saying, `You guys cover this.’ And we do.”

None of the Canadian networks have any written guidelines specifically dealing with the coverage of terrorism. But this could change. “I think there is a need for guidelines,” adds Bazay. “We’re working on some here. We need to make sure that we do not become part of the event, that we’re not taken over by the terrorists, spewing out raw propaganda.”

Internal guidelines, however, are limited by the instincts of competition. One network is not going to impose restrictions on itself while its competitors continue to report everything. It comes down to drama, once again, and drama sells.

“Competition in the media is so incredible it does cause people to do things they wouldn’t normally do,” says Wendy Dey, executive producer of Global’s World Report. “Let’s face it, news coverage can be very dramatic and you want to make it dramatic on the air. That’s just the natural given thing when you’re in the news media. You have to balance that with being responsible.” Like Bazay, Dey recognizes that there is a problem. “I really think that the media have recognized, in the last two years, how much of a part they are playing in terrorism events. I’m saying-rather optimistically-that the media realize the dangers involved and that some members of the media are becoming aware that they can get caught up in and directly affect the outcome of a terrorist event. I think that in a little bit of time you’ll see everybody saying, ‘I don’t want ‘ to get directly involved. Let’s just do our job and report it.’ I definitely think that if the senior news executives got together and decided what was responsible, most media outlets would abide by certain guidelines. But it hasn’t been done yet. Who would initiate it? Somebody who felt really strong about it.”

But herein lies the catch. Not all of the top network executives would want to get together. Some don’t even think there’s a problem.

“I think this media and terrorism thing can be excessively exaggerated,” says Mark Starowicz, executive producer of The Journal. “I don’t think the media causes terrorism. I don’t agree with that at all. We’ve got nothing to complain about here in Canada. What we’ve got is a pretty damned responsible press. This attempt to import American hysteria into Canada, just so we can feel like grown-up journalists, is really nonsense.” Adds Tim Kotcheff, CTV National News executive producer: “I never forget about my responsibilities. In fact, they’re heightened during these types of situations.”

Bain, for one, is not reassured by such pronouncements. “That attitude doesn’t surprise me at all. Television is so chronically self-satisfied in this country. At some point journalists will have to take a broader look at this thing. Even when it’s not their own coverage Canadian networks are buying the most dramatic stuff from the American networks, so you can’t divorce yourself from it completely.”

Walter Stewart, former editor of Today magazine and now director of the School of Journalism at King’s College in Halifax, shares Bain’s concern. “It’s not just an American problem,” he says. “It’s a worldwide problem. In print, you can give the reader background. When you’re on TV, you simply turn the cameras on a subject and you become his captive. Television, apparently, is saying there are no rules when it comes to covering terrorism. There’s a very real danger in journalists saying they’re neutral. If television journalists don’t take the responsibility to set up some rules, then sure as hell someone else will do it. The time is now due, if not overdue, for TV executives to sit down and work something out.”

By “someone else” Stewart means the government. In the 1970s, governments in Italy and West Germany were forced to initiate restrictive legislation to deal with terrorism. And in Britain, the government and media made a voluntary agreement on guidelines for coverage of terrorism.

Recently, hardline politicians in the U.S. have been calling for government intervention in order to control the coverage of terrorism. In a country where the word freedom is sacred, this will likely never happen. But the fact it has come to this extreme may be a warning signal for journalists throughout the Western world to reassess how they’re covering the news.

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