canada – Ryerson Review of Journalism :: The Ryerson School of Journalism http://rrj.ca Canada's Watchdog on the watchdogs Sat, 30 Apr 2016 14:26:17 +0000 en-US hourly 1 New Here http://rrj.ca/new-here/ http://rrj.ca/new-here/#respond Thu, 21 Apr 2016 12:10:18 +0000 http://rrj.ca/?p=8841 New Here Reflections on being a journalist who didn't grow up Canadian.]]> New Here

“The NDP has the best track record in Canada for balanced budgets,” said Thomas Mulcair, the leader of the NDP, during the Munk Debate on Foreign Policy. A few people chuckle. “Oh, you’re right,” he paused. “I forgot I was in Toronto. There was one exception but it turned out Bob Rae was a Liberal.” Roy Thomson Hall echoes with the loudest laughter I’ve heard all night, but I don’t know why.

I make a mental note to Google “Bob Rae Liberal NDP” when all the bankers and businessmen can’t see me use my phone. By the end of the night, I’ve made lots of mental notes. I start to feel like I don’t deserve to be here, like my seat should have gone to someone who can laugh with the crowd for real—and not for the first or last time.

I came to Canada in 2008 to study at the University of Toronto. I was 18 and held an Egyptian passport, though I’d spent the previous 12 years living in the United Arab Emirates. Ever since, I’ve faced a barrage of unknowns from the social (why do people talk about the weather so much) to the practical (navigating the health care system).

I like to think I understand most of these areas now, but when I started journalism school in 2014, I realized there was a lot more I had to learn about Canada. On the first day of class, I was assigned a Toronto ward to cover throughout the municipal elections. I listened intently, then panicked all the way home. What’s a ward? Is it an electoral district? Why do they have different borders from a riding? I flipped through Discover Canada—a 68-page booklet of photos and facts that permanent residents receive to study for their citizenship tests. The word “ward” didn’t appear once.

I’m not the only one to go through this experience. Kate Sheridan is a freelance journalist who moved to Montreal from the U.S. in 2010. “You want to learn as much as you can but you don’t have the benefit of having these civics courses or the basic history courses that Canadians get in school,” she says. Another journalist, Mahnoor Yawar, moved to Toronto in 2014 from the United Arab Emirates to study journalism at Humber College. She’d already spent some time covering pop culture and technology in Pakistan, but wanted to cover crime, politics and other beats. There was a lot she didn’t know. “Honestly speaking,” she says, “I landed here knowing not much more than that Harper was prime minister.”

One of the first stories Yawar covered was Toronto’s 2014 municipal election. She spent many more hours reading and researching than her peers did. By the end of it, she was confident, but there was still unspoken context that no amount of reading would give her. “There’s always going to be that gap of what do things mean in context,” she says.

Even when I’m socializing with other journalists, I find myself lost amid the name-dropping. I just nod. Things became less funny when I started working on a story that required understanding Canadian television journalism. I didn’t grow up watching CBC or Global News; I grew up watching the five o’clock news in Cairo, and later, BBC.

I had no idea where to start, paralyzed by how much I didn’t know. I asked a journalism instructor if she could recommend books about the history of Canadian broadcasting? Instead, she put me in touch with a former television producer. Over an hour-long coffee, he gave me a rundown of everything I needed to know including the significance of news personalities and how television had changed over the years. I left with my head buzzing. I was lucky to get help, but I was still behind on my story. And asking for help from editors can be risky. Wouldn’t they just prefer to assign the story to someone who knows more?

I became a Canadian citizen just over a year ago, but the imposter syndrome lingers. I’m uneasy about my future in the industry. There are enough barriers without also worrying about asking stupid questions. (“What’s a classroom portable?” or “Why is this Canada versus Russia hockey game such a big deal?”).

The good news is there are some advantages. Sheridan, for example, has been able to avoid certain traps like regional and provincial biases. And, eventually, you end up learning more about current affairs than some non-journalist Canadians.

My friends tell me that Heritage Minutes are much more informative than Discover Canada, so I won’t be reaching for that book any time soon. As difficult, perplexing and embarrassing as it might be, I became a journalist because I like learning about experiences outside of my own—and the best way to learn about my new home is to keep being a journalist.

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Who’s telling the truth about #WelcomeRefugees? http://rrj.ca/whos-telling-the-truth-about-welcomerefugees/ http://rrj.ca/whos-telling-the-truth-about-welcomerefugees/#respond Thu, 26 Nov 2015 16:45:13 +0000 http://rrj.ca/?p=7077 #WelcomeRefugees I don’t know who’s telling the truth about the Liberal refugee plan. On the one hand, there’s Paul McLeod, BuzzFeed‘s political editor, who published an article on November 25, 2015, titled “Someone Gave The Media A Bunch Of False Info About Canada’s Syrian Refugee Plan.” McLeod takes issue with a CBC report by Rosemary Barton that, days before the Liberals [...]]]> #WelcomeRefugees

I don’t know who’s telling the truth about the Liberal refugee plan.

On the one hand, there’s Paul McLeod, BuzzFeed‘s political editor, who published an article on November 25, 2015, titled “Someone Gave The Media A Bunch Of False Info About Canada’s Syrian Refugee Plan.” McLeod takes issue with a CBC report by Rosemary Barton that, days before the Liberals revealed their official refugee plan, stated “unaccompanied men seeking asylum will not be part of the (refugee) program.”

McLeod quotes an anonymous senior Liberal member who “said they don’t know where the information came from, but they suspect it was from someone who did not have their best interests at heart. In other words, someone trying to screw them.”

There’s one word being interpreted and responded to differently in the Liberal government’s Syrian refugee plan: “prioritize.”

Other reports also counter the CBC reports on the claim to exclude single male Syrian refugees. As a Vice article states:

Initial reports had suggested that the government would not be allowing in any unattached single men in under the program, unless they are a sexual minority.

Government officials confirmed Tuesday that wouldn’t be the case. While the government will “prioritize” families, women at risk, LGBTQ minorities, and those who are accompanying elderly parents, it will not be disqualifying any would-be refugee on the basis of gender.

The Toronto Star also made this clear: “Officials say [the plan] does not preclude men — including gay men and single men accompanying their parents — from admission.”

It’s not just CBC that continues to carry this claim about the exclusion of single male refugees. In a November 24 article (updated November 25, the day after the official announcement), The Globe and Mail quoted anonymous federal officials stating that “single men will only be admitted if they are accompanying their parents or are identified as members of the LGBT community.” The National Post is also carrying an report with the same claim, as well as this report on the difficulties of identifying gay refugee applicants.
In an interview with the RRJ, McLeod said he wants Barton to retract her report now that the official plan has been released, “or at the very least, explain where she got it from for more clarity.” Rosemary Barton was unavailable for comment.
The Canadian journalism industry is small, and because of that, there isn’t much internal verification and close checking of other people’s work. “We don’t traditionally call people out on things,” says McLeod, “we’re taking a different tactic by doing this.”
In a situation like this, perhaps the industry should be calling each other out. There’s one official government plan available for everyone to read, but (presumably) different official sources claiming different versions of the plan to different journalists. When we don’t know who the official sources are, or at least have an explanation or verification that the claims are factual, who do we as readers believe?
More simply, this is an issue of fact. Is the Liberal government excluding single male Syrian refugees or not? Half of the news outlets in Canada say yes. The other half say no. Who’s reporting the truth?
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Behind the Scenes at Global News’ #elxn42party http://rrj.ca/behind-the-scenes-at-global-news-elxn42party/ http://rrj.ca/behind-the-scenes-at-global-news-elxn42party/#respond Tue, 20 Oct 2015 13:38:13 +0000 http://rrj.ca/?p=6458 Inside the Global newsroom On the ground floor of 121 Bloor Street East, Dawna Friesen and Tom Clark are hosting a live panel: big screens with “Decision Canada” and “Global News” behind them, three cameras in front of them. Down the hall in a back room, 20 or so analysts are calmly watching over computers as polling data and [...]]]> Inside the Global newsroom

On the ground floor of 121 Bloor Street East, Dawna Friesen and Tom Clark are hosting a live panel: big screens with “Decision Canada” and “Global News” behind them, three cameras in front of them. Down the hall in a back room, 20 or so analysts are calmly watching over computers as polling data and election results are updated every couple of minutes. A couple of floors up, social media — Twitter, to be exact – is having a party.

This year, Global News and Twitter Canada partnered exclusively to bring real-time, in-depth coverage of Canada’s election night for online and broadcast audiences.  This partnership was unique for two reasons. First, there was an in-house team from Twitter Canada using data visualization technology to analyze live social media reactions.

This allowed on-site journalists like Global News’ Nicole Bogart to turn to the Twitter guys in the room and tell them that the hashtag #RockTheIndigenousVote was increasingly appearing on her Twitter feed because the minister of agriculture lost his seat and she needed data on it. The in-house Twitter team can then produce a cool chart for her to use in her online story.

The partnership between Global News and Twitter Canada allowed for real-time, in-depth social media coverage.

Second, there was a Twitter-centric party, which is like every other party, except live-tweeting is encouraged.

The idea was to combine the election experience of Global News journalists with the immediacy of Twitter. Considering that over 6 million election-related Tweets were sent out over the past two-and-a-half months, it seemed reasonable to find the online conversation trends and chatter and put it into the context of the election to create what I’ve dubbed the “virtual streetcar” effect.

News organizations are capable of doing all of this on their own, according to Steve Ladurantaye, former journalist and current head of Canadian news and government partnerships for Twitter Canada. Wanting more of the best on-screen visualizations for the widest possible audience in the face of an under-staffed and under-resourced newsroom leads to partnerships like this one.

None of this is new information. Global News was merely practicing more closely what everyone knew about the importance of social media. The average person’s reactions as well as the pundit’s and the expert’s commentary didn’t have to be sought on the streets when they could be found at the fingertips.

However, the usefulness of the inclusion of social media in election coverage remains in doubt, as will be evident by the many articles on the subject today, including this one. When Global News’ decision desk declared a Liberal majority government around 9:40 p.m.,  everyone at the party tweeted out their Justin Trudeau graphic and then cheered, and Bogart quickly posted how social media reacted soon after.

When Global News declared a Liberal majority, an article with visuals was quickly published, thanks to the partnership between Global News and Twitter Canada.

On one hand, the inclusion of tweets from online platforms in newspapers and broadcasts has meant that the virtual streetcar effect is working. Yet is this is at the risk of too much chatter? At one point in the night, I watched Mike Armstrong’s TweetDeck column for #elxn42 updating every second, so fast that the tweets were illegible, making it a literal “stream” of information. “It’s just noise at this point,” said Armstrong, the anchor-host of the Global News #elxn42party. Except that for the in-house Twitter guys, it was data to collect.

Election coverage is layered, nuanced and complex, but it’s also calm — or at least it seems so on the surface (unless something unpredictable happens). Social media is the opposite of that: it’s fast and it’s wild. How do you find the voice of the crowd among the millions of voices in the crowd?

Perhaps figuring that out was why Global News formed a partnership with Twitter Canada for #elxn42.

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Hair matters http://rrj.ca/hair-matters/ http://rrj.ca/hair-matters/#respond Fri, 16 Oct 2015 13:00:48 +0000 http://rrj.ca/?p=6387 Justin Trudeau Justin’s Trudeau’s hair might be the best weapon in the political business, just slightly ahead of Donald Trump’s golden locks. After all it has made headlines in the past two years and signified Trudeau’s trajectory from Member of Parliament to leader of the Liberal Party. “Justin Trudeau: Great hair but no credentials,” read an October [...]]]> Justin Trudeau

Justin’s Trudeau’s hair might be the best weapon in the political business, just slightly ahead of Donald Trump’s golden locks.

After all it has made headlines in the past two years and signified Trudeau’s trajectory from Member of Parliament to leader of the Liberal Party.

“Justin Trudeau: Great hair but no credentials,” read an October 05, 2012, segment on the Toronto Sun website.

“Hair apparent Justin Trudeau changes look in leadership quest,” read a March 11, 2013, article by Canadian Press.

“Hair apparent: Is the son of a prime minister ready to take over the top job?” wrote The Economist on October 3, 2015.

Apart from the article by CP, which was a serious discussion about Trudeau’s hairstyle changes quoting an image consultant, the other two examples were more analytical discussions about Trudeau’s political abilities. The headlines, though, were all about the hair.

If the journalistic attention to Trudeau’s looks is to be taken seriously, it would seem that that We The Voters really care about this stuff, and maybe we do because everyone can’t help but talk about it: his youth, his looks, his style.

At one instance, during her summary of the election campaign on CBC’s The National, Wendy Mesley said, “Justin Trudeau was talking about youth, and not just his own.” In a Maclean’s piece on Trudeau’s tougher image in debates, Jaime Weinman uses his hair to depict the new image akin to the CP article cited above:

“Above all, there’s the hair. When he became the leader of the floundering Liberal party two years ago, his hair was longer, sometimes frizzier, always giving the illusion that he was too cool to cut it. Now he’s got shorter, slicker hair to go with his tougher manner.”

This image-centric attention towards a political leader is, unfortunately, not uncommon. Hilary Clinton’s pantsuits, Tom Mulcair’s beard, Barack Obama’s ear-to-ear grin, Rob Ford’s ‘crack-confession’ tie, Chris Christie’s weight. The style and image of political leaders becomes the most memorable thing of election coverage because of its visual nature.

Accordingly, there is an evident feedback loop where one comment on a politician’s hair leads to another, which leads to another and so forth. First, The Huffington Post publishes a photo gallery of the evolution of Trudeau’s hair. Then, the Conservative Party puts out a TV ad stating that Trudeau is “just not ready,” but “nice hair, though.” Toronto Sun puts together a list of the highlights of Canadian prime ministerial hairstyles in response to the ad, which is aptly titled “A nice ‘do isn’t a don’t to become Prime Minister.” Margaret Atwood then responds to all of this in an opinion column for the National Post: “Some are born with hair, some achieve hair, and some have hair thrust upon them through laws and customs.” Then, I write this blog post.

In all these examples, there is no discussion of Justin Trudeau’s politics, his views on policy or his plans for government. It’s all about the ‘do.

It’s absurd that hair could be such a big issue. It’s more absurd that election coverage almost presents Trudeau more as a young man with a great head of hair than as a leader with a pro-middle class platform for instance.

Yet, hair matters. We want a leader with a great head of hair over a politically capable mind. And when out of the three leaders on the stage, one looks like Justin Trudeau, it’s hard not to write about it, even if perhaps we shouldn’t.

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EXCLUSIVE VIDEO: RRJ speaks to Mohamed Fahmy http://rrj.ca/exclusive-video-rrj-speaks-to-fahmy/ http://rrj.ca/exclusive-video-rrj-speaks-to-fahmy/#respond Tue, 13 Oct 2015 22:45:43 +0000 http://rrj.ca/?p=6355 Fatima Syed interviews Mohamed Fahmy. Mohamed Fahmy has been toeing the line between being a journalist and being a story for over a year now. As the former Al Jazeera bureau chief in Cairo, Fahmy, 41, was arrested in Egypt in 2013 with two colleagues and convicted of terror-related charges. The case, the court trials, the journalist and his family have [...]]]> Fatima Syed interviews Mohamed Fahmy.

Mohamed Fahmy has been toeing the line between being a journalist and being a story for over a year now.

As the former Al Jazeera bureau chief in Cairo, Fahmy, 41, was arrested in Egypt in 2013 with two colleagues and convicted of terror-related charges. The case, the court trials, the journalist and his family have since then gone viral, nowhere more so than in Canada, his home country.

In an earlier news conference, Fahmy spoke at great lengths about feeling “betrayed and abandoned by Prime Minister Harper” and about the need to address the relationship between journalists who work abroad and their governments.

Speaking to the RRJ, Fahmy says that he is grateful for the many platforms he has received to use his voice to further the discussion about journalists who work abroad and how to protect them from situations like his.

So how does a journalist deal with becoming the story? We asked Fahmy in an exclusive interview with the RRJ.

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Hot but bothered http://rrj.ca/hot-but-bothered/ http://rrj.ca/hot-but-bothered/#respond Thu, 18 Apr 2013 12:43:12 +0000 http://rrj.journalism.ryerson.ca/?p=403 Hot but bothered By Kate Hefford “This is a good brand,” says sex blogger Erika Szabo, motioning toward a pair of $50 underwear. They’re silky smooth, dusty blue boxer briefs with an exaggerated bulge. We glance over electrosex gear, sex toys that apply electric stimulation to the genitals. We’re in Priape, a sex shop and gay haven in Toronto’s [...]]]> Hot but bothered

By Kate Hefford

This is a good brand,” says sex blogger Erika Szabo, motioning toward a pair of $50 underwear. They’re silky smooth, dusty blue boxer briefs with an exaggerated bulge. We glance over electrosex gear, sex toys that apply electric stimulation to the genitals. We’re in Priape, a sex shop and gay haven in Toronto’s Church and Wellesley Village. We discuss natural lube (“You should try Sliquid!”), kegels, and BDSM—she says bondage tape is great for first-timers.

Szabo often finds herself in stores like this doing research for her blog, xoxoamoreLike sex columns worldwide, it features sex tips, toy reviews, and date ideas. She also often interjects her personal experiences in her sex toy reviews. Of the Evolved Duo Obsessions Lavish vibrator, she writes that“flipping the toy onto its side and using the textured shaft for clitoral stimulation proved better, but was awkward.” Szabo tells me, “What is so interesting is you have to put yourself out there and try to make it informative.”

Szabo works as a copywriter at the head office of Seduction, a three-storey sex shop that claims to be “North America’s largest adult department store.” She founded her blog in August 2011 with her boss. For Szabo, blogging is a more personal form of journalism, at a time when the mainstream coverage of all things hot and heavy in Canada isn’t exactly turning her on. “Sometimes I think sex journalism can be misguided,” she says. “A lot of it is biased and stereotypical. It’s not aiming for the right hole.”

She’s right: the way magazines cover sex can leave something to be desired. Publications like Best Health, Canadian Living,and Chatelaine are attempting to improve Canadian women’s sex lives, one article at a time. They offer solid information, but they’re so scared of rubbing people the wrong way, they’ve turned sex into sex ed. It’s time for Canadian media to stop being such prudes around anything kinky.

There’s no argument we’ve made progress. Journalists were reminded of how far we’d come last August with the death of Helen Gurley Brown,Cosmopolitan’s eminent editor for 32 years until 1997. Before she took over Cosmo in 1965, it was a literary magazine. She brought sex, “the subject that every woman wanted to know about but nobody talked about, to life, literally, in Cosmo’s pages,” said David Carey, president of Hearst Magazines, in reaction to her death. When Brown was hired, she pledged to give how sex was written about a makeover. Her philosophy was: “So you’re single. You can still have sex. You can have a great life. And if you marry…don’t use men to get what you want in life, get it for yourself.”

Journalists today—and Cosmo in particular—are still following her blazing-hot path. Current Cosmo coverlines include “100% Hotter Sex,” “Dirty Sexy Sex,” “His #1 Sex Fantasy,” “Best. Sex. Ever.,” and “What Guys Crave…(Besides Beer and Pizza).” There are still taboo topics, though, in almost all magazines. Body abnormalities, kinks, disabilities, and even mainstream LGBT sex seem not to exist in their glossy pages.

The exception is the weeklies. We can thank the explicit example set by Savage Love. The sex advice column by Dan Savage that appears in a number of Canadian alt-weeklies is syndicated by Seattle’s The Stranger, in which it has been published since 1991. Savage gained popularity when he launched the It Gets Better Project in 2010 after several high-profile teen suicides. More recently, he’s been the star of the MTV showSavage U, on which he visits American universities and answers students’ sex questions with wit and honesty. And he isn’t shy. In the November 1, 2012, column, reader “Completely Utterly Mortified” asks about salining one’s balls. Savage responds with directions: Saline can be injected into the ball sack with a needle to make testicles appear larger. He elaborates that “the inflation process takes about an hour, the effect lasts a day or two, and the sack gradually returns to normal size as the saline is absorbed into the body.” Education, one; judgement, zilch.

Occupying the same real estate in Toronto’s The Grid is a column called Dating Diaries, which gives the real estate back to the readers. Gay, straight, or whatever readers offer their “diaries” of a date they’ve been on recently—and a rating. Nothing is off limits, from tales of blowjobs to one-night stands. On these dates, men say insensitive things like “You failed,” women have filthy apartments, and guys meet up after spotting each other on gay dating sites. “What I love the most is anything that is either unexpected and there’s a crazy twist,” says Kate Carraway, a columnist for The GridVice, and TheGlobe and Mail, who compiles the tales. “[Or] something that is universally wonderful or terrible.” A favourite column of hers involves someone who accidentally made a date with someone she met online but didn’t like, then had a great in-person date. “That to me is perfect,” Carraway says, “because it definitely shows something about dating that is common [which] is something we understand about the randomness of it.”

In February of last year, she wrote an article outlining what we can learn from Dating Diaries, and it’s clear that it subtly provides sex and relationship advice. Where to pick up, what not to say, when to invite your date upstairs…it’s all in there. Weeklies don’t hold back on dirty details. They have the kinky content that their magazine counterparts are lacking. So where do the magazines fit in?

American publications like ElleGlamour, InStyle, and Cosmo hit Canadian newsstands every month. But the climate is way different up here. While the U.S. mostly spills its sex secrets in fashion magazines, in Canada, it’s often the health and lifestyle titles that are giving “the talk.”

“We’re the trusted resource for if you’re wondering about the G spot, or sexual health, female reproductive health and fertility, those kinds of things,” says Bonnie Munday, editor-in-chief of Best Healtha magazine published by Reader’s Digest Canada aimed at women in their 30s to 50s. “It’s about the whole woman, it’s about all aspects of health, including mental health, sexual health, looking great, feeling great,” says Munday. The magazine often includes readers’ questions for B.C.-based sex and relationship therapist Cheryl Fraser. It also features a column called Girlfriend’s Guide, where women can ask embarrassing body questions. It’s proven so popular that Best Health has compiled it into a book. The magazine doesn’t, however, touch taboo content like fetishes. “We’re kind of driven by what our readers are asking for information about,” says Munday. “We’re covering topics that we think our readers want to hear about from Best Health.”

Sex—as health? Hugh Hefner must be rolling over in his, um, bed. He launched sex into the mainstream when Playboy hit the stands in 1953. But amid the nude centrefolds and photos of Playboy-Bunny-suit-clad women, and despite the fact that the magazine’s noteworthy features showed it was clearly capable of doing great journalism, articles about sex itself weren’t common. Its competition, Penthouse magazine, which launched in the U.S. in 1969, did sometimes feature sex tips, hidden among nude pictorials. But by then, Cosmo had already set the precedent.

In the early 1980s, the lack of accurate coverage was deadly. When mainstream publications ignored the facts about the AIDS epidemic, the harmful stigma arose that it only existed in the gay community. In journalist Randy Shilts’s book And the Band Played On, he reports that “the mass media did not like covering stories about homosexuals and was especially skittish about stories that involved gay sexuality.” The publications considered it a “dirty little joke.” Nowadays, most mainstream publications are solidly on the side of equality—running coverage of bullying and gay celebrities, for example—although many are still heteronormative, which is most obvious in their sex coverage.

Magazines aren’t the only way the public is getting information on how to get off. Who could forget the Sunday Night Sex Show, with sex educator Sue Johanson, which took live call-ins about all aspects of sex until 2005? Certified sex and relationship therapist Rebecca Rosenblat has assumed the mantle, answering viewers’ questions and interviewing experts on her show Sex @ 11 with Rebecca. Since she moved to Canada from India, she’s realized that sex is a taboo subject here.

Rosenblat has noticed a few hot topics in Canadian magazines right now: sexting, cheating, and sex addiction—although sex addiction is being written about inaccurately, as if it were alcoholism, she says. “Then some of the stuff is the same old same old, but people are able to talk about it more openly…like how women are every bit as sexual as men. Which makes my job easier.”

Rosenblat says magazines can be dry about sex, and they get it wrong sometimes. She blames writers using unqualified sources, pointing out that relying on the so-called expertise of other people can lead to inaccuracies. She says that “you go into any kind of a therapist forum [online], and everyone is saying how they were cringing that some person could have given such wrong advice.” One example of bad advice that Rosenblat sees repeatedly online is that men who suffer from erectile dysfunction should drink wine to loosen up. “That’s so irresponsible, because as soon as he has that, circulation will be impacted and chances of getting a boner are close to nil.” She also bristles at the term “sexpert.” “Like, what is that? It could be someone working in a sex shop, or who has decided to write a column. I need to know, what are their credentials?”

Part of the problem is an inconsistency in the quality of publications, says New York-based journalist Liza Featherstone. “I don’t think much effort is made to let the readers know that some of the articles are rigorously fact checked while others are totally made up, and there is no real reason that readers would figure out there was a difference,” she says in an email. Reader stories are sometimes even written by the magazines themselves. In a Columbia Journalism Review article titled “Faking it: Sex, Lies, and Women’s Magazines,” Featherstone reports that relationship and advice stories in magazines are almost always completely fabricated. She then poses the question: Does any of this matter? When I ask her this now, she says, “Yes, because sex itself matters and honest journalism matters.”

Following in Hef’s footsteps, modern men’s magazines rarely talk about sex. Publications like SharpGQ, and Esquire include pictures of sexy women in place of articles about sex. The exception is Toro, an online magazine that has both. Letters to Levenson is an advice column for men with questions about their wives and girlfriends, or, in Noah Levenson’s words, “people who are so confused and hurt that they reach out to a stranger for advice.” What is lacking in advice columns is what it’s really like to be a sexual man, he says in an email. “Men are either portrayed as whimpering, hyper-sensitive eunuchs or dinosaur-brained guidos. Of course, the reality is that we’re all somewhere in the middle.”

Levenson doubts articles about sex even deserve to be classified as journalism. “I actually find sex advice columns to be so hilariously deranged and aggressively inhuman that they’re basically the lowest-hanging fruit,” he says. He also questions whether the advisors are really journalists. “[They] tend to be pandering, demagoguing schmucks. All apologies to Oprah.” Blogs have always been in the is-it-journalism category, so it’s ironic that many sex columnists are gaining their credibility by blogging now.

But Szabo, the xoxoamore blogger, believes the genre may be heading in the right direction. “I like to think it’s becoming more and more open.” She stresses that the ultimate purpose of sex journalism is to teach the readers something they didn’t know before. “A lot of sex columns are not always educational, or aren’t sex education that people can understand.”

“If you’re coming to us for information, we owe it to you to be accurate,” says Kaitlyn Kochany, a freelance journalist and fellow blogger on xoxoamore. To her, getting it right allows it to be legitimate, and the internet makes this information accessible to readers. She cites from the rules of the internet, as created by the online-culture-based wiki Encyclopedia Dramatica: “If it exists, someone has made a porno about it.” In this way, sex blogs have leveled the playing field, and anything that readers aren’t getting from magazines may be found online.

University and college students have access to another format for accessing sex tips: the school paper. Kaite Welsh, author of “Sex and Blogs and Shock-‘n’-Tell Journalism” in Times Higher Education, says that students are taking this trend personally. She found that prospective journalists in western universities are using their schools’ papers to discuss sexuality issues, and that the papers can be more explicit than mainstream magazines. “Whether it is pictures of scantily clad models or sex-obsessed bloggers, the modern student press is increasingly X-rated,” writes Welsh. School papers are, even now, producing future Carrie Bradshaws.

So why is sex covered by every form of media? “There’s an old adage, and it’s not just for magazines: sex sells,” says Scott Bullock, a magazine circulation expert in Canada and the U.S. “What I tend to focus on is just how covers influence people’s buying decisions.” He’s compiled data on magazine sales and compared them with what’s on covers. This reveals interesting information about how we relate to sex in magazines: the sexier the cover star, the better they sell, usually.

“Why magazines cover sex is probably because their readership likes it. These things are studied pretty carefully,” says Bullock. Anyone who has worked at a magazine would probably agree. Readership polls are conducted. If the response to sexual content in media outlets wasn’t favourable, it wouldn’t be there. And the opposite is true: content that makes the reader squeamish is also cut. If readers are seeking a more open conversation about sex, they’re going to have to want it first.

Photograph of Erika Szabo by E. Wynne Neilly

Illustration by Kathryn MacNaughton

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A dull read http://rrj.ca/a-dull-read/ http://rrj.ca/a-dull-read/#respond Wed, 17 Apr 2013 15:21:06 +0000 http://rrj.journalism.ryerson.ca/?p=411 A dull read By Karizza Sanchez  It’s the September launch party for Sharp magazine’s Book for Men, a hardcover offshoot filled with glossy images of luxurious cars, men’s fashion, and exotic destinations. The ballroom at the new Shangri-La Hotel in downtown Toronto is crowded, lit with purple lights, and filled with loud music playing—a little reminiscent of a nightclub. The male guests [...]]]> A dull read

By Karizza Sanchez 

It’s the September launch party for Sharp magazine’s Book for Men, a hardcover offshoot filled with glossy images of luxurious cars, men’s fashion, and exotic destinations. The ballroom at the new Shangri-La Hotel in downtown Toronto is crowded, lit with purple lights, and filled with loud music playing—a little reminiscent of a nightclub. The male guests are all carbon copies of one another: handsome, impeccably dressed in suits, and seemingly successful. They are the men Sharp wants reading its magazine, and the men Sharp’s advertisers want to reach.

Some of those advertisers are at the party. Near the back of the room, in an area dubbed the Editor’s Lounge, there are displays of luxurious Chanel and IWC watches, and bespoke shoes from Treccani Milano. There are also complimentary shoeshines from Walter’s Shoe Care and hand massages from American Crew. Nearby is a bar stocked with drinks courtesy of Glenlivet, Absolut Elyx, Peroni, and Havana Club.

“It’s the one event where Sharp brings everything we think men are interested in to the men we want,” says the magazine’s editor-in-chief, Jeremy Freed. The coffee-table Book for Men is a biannual publication, one of Sharp’s newer projects under the aegis of parent company Contempo Media. Contempo’s founders, publisher John McGouran and editorial and creative director Michael La Fave, had the idea for the oversized book when they first launched Sharp five years ago, but decided to wait a few years before starting it in 2010. “When you launch those things,” says McGouran, “they’re very expensive and probably won’t make money on the first issue, and it did not.” But it is meant to take Sharp to greater heights, he says. “We wanted that kind of product out there so that people know, Hey, these guys are very serious about what they’re doing and that they have the capability. If there’s one point I would look to that kind of really jumpstarted our fortunes, [it] was when we launched that.”

The Book for Men is sold for $16.95 on newsstands, with total sales amounting to about 9,500 copies, and roughly 10,000 copies are distributed at special events throughout the year. A portion of the leftovers that don’t sell on newsstands (around 10,000 copies) is used for other events and specialized distribution. Readers will sometimes order the book through the magazine’s website; about 7,000 are purchased by companies in bulk to use as handouts. “Sometimes it’s a premium to their customers because it’s a prestigious product,” says McGouran.

The Fall/Winter 2012 edition of The Book for Men is essentially a 268-page guide to the hottest men’s fashion trends and products, including a 32-page “MANual” full of how-to pieces on etiquette, health, travel, and even survival. The content is not far from what can be found in Sharp itself, which is also home to style and grooming manuals.

Flip through any issue of Sharp and you’ll see fashion layouts, service pieces, and plenty of product write-ups. While there are celebrity profiles, travel stories, and car reviews, most of the editorial focuses on Sharp’s idea of the best of what’s out there. “It’s almost like it’s glorified advertising in a way,” says Chris Lachine, a Toronto-based painter and Sharp reader.

Still, Sharp has a great reputation among Canadian men who appreciate the lavish lifestyle, maintains Rob Cribb, a Toronto Star investigative reporter and former columnist. Sharp is smart, he adds, because there’s a sensibility that it’s been able to capture.

Since launching in April 2008, Sharp has courted affluent men aged 25 to 54—and those who aspire to join those ranks—and it’s been able to stay in business in a men’s market where other efforts have failed. The most recent Winter issue is Sharp’s biggest so far—198 pages of editorial and ads, plus an insert of Time & Style, a watch magazine, well up from the 130-page average.

Published six times a year, Sharp is distributed through the National Post in Toronto, the Vancouver Sun, the Calgary Herald, and The Gazette in Montreal (a total of 100,000 copies), as well as through events (10,000), newsstands (20,000 to 30,000, with a cover price of $5.95), and subscriptions (2,500). Copies are also supplied to Air Canada Maple Leaf lounges and VIA Rail Canada, and mailed directly to members of the Cambridge Club health club chain in Toronto and Montreal. Though a majority of its circulation of 146,500 is controlled distribution, Sharp’s subscriptions are increasing, says McGouran. And in 2011, the title landed just outside of Masthead Online’s ranking of the top 50 Canadian magazines according to total revenue, chalking up an estimated $2.3 million.

Much of Sharp’s content is similar to that of other men’s lifestyle publications, such as GQ and Esquire—in theory, at least. Certainly it aspires to be as good as, if not better than, those titles, and thinks it fares well against them. “You can take our products for the year 2012, six issues of Sharp and two issues of The Book for Men, and compare those to any leading men’s lifestyle magazine and say, Hey, this is on par with them in terms of quality,” says McGouran.

But is Sharp really as good as it claims? Does it have the same quality and scope of content that GQ and Esquire offer? Or is it more focused on landing advertisers than serving readers with the best editorial possible?

For a company that touts the look of its magazine, Contempo Media’s head office—on Queen’s Quay West near Spadina Avenue in Toronto—is surprisingly plain. There are off-white walls, black shelves separating desks, and a lone bookshelf holding other publications used for inspiration, but not much else. La Fave’s office is similarly low key. His inner sanctum has few decorations, other than some items from PR companies. His desk features no photograph of his wife and son; there is only a computer monitor beside his MacBook, an empty glass, loose paper, and a copy of British GQ’s October 2012 issue. “In our opinion, the world’s standard for a men’s magazine is British GQ,” says La Fave. “This is obviously the pinnacle. That’s what we aspire to.” Though he seems private about most things, La Fave is honest and open about this goal. He knows men’s lifestyle magazines like Sharp need to be just as good as GQ and Esquire to compete.

Few, if any, would disagree that those two titles are the big dogs in the men’s lifestyle market. Both award-winning magazines have a good mix of celebrity news, serious journalism, fashion, service pieces, product reviews, and literature. As David Granger, editor of Esquiretold The New York Timesin 2004, “Men have range! There’s no man interested only in sports, only in women, only in electronics.” GQ and Esquire balance the different things men are interested in. Take Esquire’s November 2012 issue, for instance. Inside, there’s a feature on the presidential election, while a topless Mila Kunis adorns the cover.

As for GQ, it serves a younger demographic (the average reader is 34 years old; Esquire’s is 44), yet also offers serious narrative journalism. Even its reputation as a fashion magazine hasn’t stopped the editors from publishing excellent writing and earning multiple U.S. National Magazine Awards nominations and prizes in the feature writing and reporting categories. “It’s an important part of the editorial identity of those big American magazines,” says Cribb, “and frankly, it brings a level of credibility that I think Sharp doesn’t have journalistically.”

For his part, McGouran says he’s subscribed to GQ since he was 18, so starting a men’s lifestyle magazine was not so far-fetched for him. Prior to co-founding Sharp, he worked as the director of advertising and sales at Hockey News for five years, and later as the director of sales at Quebec-based Auto Journal Group, which published MotomagAutomagAuto JournalQuébec TuningAuto Passion, and, starting in 2004, Driven. It was at Auto Journal Group that he first got to know La Fave, who would become Driven’s editor-in-chief.

It was actually La Fave who first approached Michel Crépault, the owner of the Auto Journal Group, in 2003, Crépault says, with the idea of starting a Toronto-based men’s lifestyle magazine with an automotive core. “He told me more, and quickly I said yes, because lifestyle was definitely in my court,” says Crépault in his thick Québécois accent. “Also, starting in Toronto was an interesting challenge for me, so I said yes.”

The now-defunct Driven was published six times a year and distributed through The Globe and Mail. Crépault appointed McGouran—someone he describes as the best sales guy he’s ever met—as the magazine’s director of sales. La Fave’s previous business partner and friend, Laurance Yap, became the artistic director, and with McGouran they made up the core of Driven, which at the time had a staff of about six people.

In mid-January 2008, the Auto Journal Group faced challenges—namely, the recession and the crippled automotive sector. But Crépault would come across even tougher times. The core team of McGouran, La Fave, and Yap was leaving Driven, and tendered their resignations, effective immediately. “I was in despair,” says Crépault. Almost four years after the fact, you can still hear the grief in his voice. “I was completely taken by surprise.” There was no explanation provided for the departure, not that one was needed to make sense of the situation. “I knew that if they were leaving together it was definitely to start something,” says Crépault.

“In hindsight, it’s clear the reason they left,” says Johnny Lucas, who took over as editor-in-chief of Driven the week after La Fave departed. “They wanted to do their own thing. I just thought the way it was done was not my idea of what was proper.”

Crépault says he sent McGouran a letter in 2010, about a year and a half after Driven and the Auto Journal Group folded, saying he finally understood why McGouran had left, although McGouran denies receiving it. In 2007, a marketing consultant from the Auto Journal Group advised Crépault to hire a director of sales for all the magazines the company published. McGouran wanted the position, and while Crépault thought highly of him, he didn’t feel he was right for the job—he didn’t speak French (Driven was the only English magazine in the group), and he didn’t live in Montreal. “I understand that he was, rightly so, disappointed,” says Crépault. “Maybe pissed off. Maybe at the time that was the button I pushed, without realizing it, that contributed to the three of them leaving.”

As for La Fave, Crépault says he could always sense he wanted to do something bigger, and he kept his door open for him. “But unfortunately, he took his decision without talking to me first, the way I would have wished that things could have happened.”

McGouran and La Fave simply say they left Driven, and took Yap with them, because they wanted to go in a different direction from where the magazine was heading. Both men wanted to start a Canadian-made publication modeled on GQ and Esquire—something they thought was missing in the market.Sharp would grow out of ideas discussed over a casual lunch at Vox on Adelaide Street East in Toronto—although they didn’t meet with that purpose in mind. “It was fate,” says McGouran. They launched Sharp four months later, after starting Contempo Media, which now also publishes the custom magazines VolkswagenAudiTime & StyleS/Style & Fashion, and M/Men of Style.

Fate aside, some questioned the pair’s decision to launch a men’s lifestyle magazine, especially in the heat of the recession. “I don’t know that anybody thought it was going to be an easy ride for them,” says the Star’s Cribb. Canadian men’s general-interest magazines have struggled to stay afloat over the past decade—Toro folded in 2007 after just under four years in print, followed by Driven. According to Toro’s former editor, Derek Finkle, the pool of potential advertisers was shallow, especially compared to what was available south of the border. Then with the recession in 2008, advertising dollars overall were down. Any magazine that didn’t have deep enough pockets to help ride it out until things improved was in trouble.

Were McGouran and La Fave concerned about this? They funded Sharp with their own money, so they were taking a big risk. “Absolutely,” says McGouran. “Sleepless nights. But at that point there was no turning back. It’s sort of like swimming halfway across the lake and saying, ‘Oh, I can’t make it, I better turn around.’ That was never really an option. We just had to find a way.”

A large part of that way was to concentrate on fashion. Indeed, Sharp has been able to attract male readers with its heavy fashion content, largely thanks to a growing interest in the subject. Simply, men are no longer as diffident as they were in the past about grooming and style. “Men have always cared,” says Henry Navarro Delgado, an assistant professor at Ryerson University’s School of Fashion. “It’s just a matter of publicizing that care.”

Enter Sharp, whose readers say they look to the magazine for style advice and ideas. “I would say that I wasn’t [a fashionable man],” says Ira Brenton, a business manager and reader of Sharp, “but I’m making more of an attempt right now, and Sharp is a good tool.” The accessibility of the brands and products featured in the publication has also helped build readership. “I know it’s Canadian,” observes Brenton, “so I know that a lot of the stuff will be Canadian-centric.”

But simply offering Canadian content may not be enough. “You can’t rely on that because I’m not sure enough people care,” says Finkle, adding that magazines need to offer comparable editorial to what can be found in the big men’s publications.

Back in 2008, Sharp’s inaugural issue featured Leo Rautins, a former Canadian basketball player and head coach of the Canadian men’s national basketball team—a national celebrity, but certainly not a George Clooney, Denzel Washington, or Leonardo DiCaprio, the Hollywood stars who would appear on subsequent covers. While products and style guides were evident in early issues, there were also full-length features covering such topics as child soldiers, counterfeit fashion, brain injuries, and the Beijing Olympics. Today, however, long-form investigative features in the magazine are scarce. While Finkle says he thinks Sharp has improved and has made genuine attempts in the past, he does wish it had “more stuff to read.”

Nonetheless, La Fave says the magazine has done well over the years. “We’ve had a number of pieces that I’m very proud of and that I think are definitely noteworthy,” he says. He’s entered features, such as the brain injury story, into the National Magazine Awards, albeit without success. “To not even receive a nomination had us wondering, Are we on the outside of this community or something?” La Fave says Sharp would love to publish stories that could be picked up by CBC. They’re on the lookout for great writers, he says, and want to make more space for features. They also recently commissioned award-winning writer Shaughnessy Bishop-Stall to contribute a fatherhood column. But, La Fave adds, with a hint of uncertainty in his voice, “A lot of the things we’ve done haven’t necessarily attracted attention within the writing community. Perhaps it’s just a case of Canada. Perhaps people are more inclined to go to Maclean’s or someone else with those types of stories.”

Certainly that wasn’t the case with Toro, which leaned heavily toward strong magazine journalism. The men’s lifestyle glossy was generally well regarded by readers and the industry, and was a frequent National Magazine Awards nominee—and winner. The content was witty, honest, intelligent without being overly intellectual, and at times unabashedly sexual. In one issue, you could read a serious, long-form feature on the Canadian Mafia and then a more humourous piece on the 24 pick-up lines that never work. While not all were award-winning articles, they sparked conversations. “If you went into a news meeting after Toro would come out,” says Cribb, “inevitably, somebody would say, ‘Hey, did you see that piece in Toro?’”

Sharp sparks a different kind of conversation. The publication does a great job of capturing the lighter side of the market, says Cribb, but adds, “I worry a little bit about the relationship with the advertisers and to what extent editorial is influenced by advertising.” In its September 2012 issue, Sharp ran a feature titled “Sharp’s Guide to Effortless Italian Style,” with ads from the Italian brewer Peroni. The fashion spread, shot on location in Italy, included a photograph that showed models drinking Peroni’s Nastro Azzurro beer. “We were in Italy and we thought it was appropriate to have Peroni there,” explains La Fave flatly.
The separation of editorial and advertising has long been a concern for editors, and it’s becoming increasingly difficult to uphold as advertisers make greater demands for reader engagement. But the advertising-editorial guidelines, created by a Magazines Canada task force to help editors, publishers, and advertisers maintain a distinction between editorial and ads, state: “Advertisements should not be placed immediately before, within or immediately after editorial content that includes mention of the advertised products or services. Exceptions are allowed for listings and contests.” So, was Sharp’s piece about Italian style more advertorial than actual editorial?
Other conversations have revolved around the ads on Sharp’s covers. In the April 2010 issue, an Audi ad was visible beneath a transparent plastic cover. Some argue this contravened one of the magazine industry’s key guidelines: “No advertisement may be promoted on the cover of the magazine or included in the editorial table of contents, unless it involves an editorially directed contest, promotion or sponsored one-off editorial extra.” Then in the September 2011 issue, there was a BMW ad that incorporated cover flaps that revealed the company’s tagline “Shape the Future”—one flap turned theSharp nameplate into “Shape” while the other revealed “the Future.” Again, Sharp arguably contravened the guidelines.
But Todd Latham, publisher of ReNew Canada, says the ethics of such covers are debatable. “It depends on how it’s done,” he says. As with other publishers and editors, he suggests the lines of editorial and advertising are blurred only when the ad is directly on the cover; flaps and gatefolds are similar to ads on the back of the cover, so those are okay. Consider: Cottage Life has published a “peel and reveal” cover featuring Corona beer andMaclean’s featured a “trapdoor” ad for the Audi Q5 on its cover.
Still, D.B. Scott, president of Impresa Communications Ltd., a magazine industry consultancy firm, says covers should not include ads, referring to such “flapvertising” as gimmicks. “It sends the message that everything in the magazine, including its brand and its cover, is a commodity and it’s for sale,” he says.

So, is Sharp more focused on landing advertisers than building its readership? A source close to the magazine says he worries that sometimes it “doesn’t care enough about the reader” and it’s concerned “more about creating that beautiful environment and creating a nice premium package.”

As Sharp marks its fifth year in the market, the questions are beginning to pile up. Will it finally win a National Magazine Award in something other than the beauty category (Sharp won gold for “Fragrances,” a visual spread that ran in the Fall/Winter 2011 Book for Men)? Will it once again give readers more than a look at the best new suits and manly gizmos? And will Canadians ever recognize Sharp in the same way they do GQ or Esquire?

On the cover of the December/January issue, Ryan Gosling wears a red lumberjack jacket and holds a flaming bottle. Across the page, in bold letters: “Ryan Gosling Is a Better Man Than We Are (and We’re Okay with That).” Would Sharp say the same if it were comparing itself to the heavyweights in the American men’s lifestyle market? More likely it would say, “GQ Is No Better Than We Are.” But to convince some industry observers of that, Sharp clearly still has some work to do. “It’s a catalogue of things to buy,” concludes Johnny Lucas, La Fave’s successor at Driven. “Is that a magazine? Meh.”

Photographs by Darrin Klimek

 

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Willfully blind http://rrj.ca/willfully-blind/ http://rrj.ca/willfully-blind/#respond Tue, 16 Apr 2013 18:25:29 +0000 http://rrj.journalism.ryerson.ca/?p=451 Willfully blind By Brittany Devenyi, Gianluca Inglesi, and Rhiannon Russell The morning of Monday, September 17, 2012, reader Carol Wainio sent a 2,135-word email to Globe and Mail editor-in-chief John Stackhouse. It detailed multiple instances in a 2009 column by Margaret Wente, “Enviro-romanticism Is Hurting Africa,” of what Wainio called “very significant overlap” with stories from sources as disparate as Food Chemical News and The [...]]]> Willfully blind

By Brittany Devenyi, Gianluca Inglesi, and Rhiannon Russell

The morning of Monday, September 17, 2012, reader Carol Wainio sent a 2,135-word email to Globe and Mail editor-in-chief John Stackhouse. It detailed multiple instances in a 2009 column by Margaret Wente, “Enviro-romanticism Is Hurting Africa,” of what Wainio called “very significant overlap” with stories from sources as disparate as Food Chemical News and The New York Times. The greatest number of similarities—including virtually a whole paragraph—were with a 2008 article by the Ottawa Citizen’s Dan Gardner. Wainio’s introductory note concluded, “[A]ny comment from you as to whether the examples are consistent with Globe policy would be welcome.”

Stackhouse responded early that afternoon, indicating that he had passed the matter to the paper’s public editor, Sylvia Stead. Wainio wasn’t surprised when she heard nothing more; after all, in May of the previous year Stead had told her, via email, she would no longer reply to her missives.

The next day, Wainio posted her findings on her blog, Media Culpa. In it, she gave side-by-side comparisons of Wente’s prose and that of the other sources. The title read “Margaret Wente: A ‘Zero for Plagiarism’?”

In about 30 previous posts, Wainio had called out Wente for everything from identifying a scientist as a fisherman to relying heavily on a NYT‘s book review without attribution. The biggest result, up to this point, had been corrections or discreet editor’s notes appended to some columns. This time was different. The day Wainio’s blog post went up—Tuesday—National Post columnist Chris Selley took to Twitter: “Sorry, Globe and Mail. But you’re going to have to do something about this.” Maclean’s columnist Colby Cosh retweeted Selley, adding, “Only if they’re capable of shame.” (Wente declined to be interviewed.)

The debacle that rapidly unfolded said a lot about the newspaper that styles itself as the country’s paper of record. It was revealed as arrogant and hubristic, defensive rather than transparent, given to a double standard when confronted with journalistic lapses. As one Globe reporter, who, like others at the paper, chose to remain anonymous for fear of reprisals, says, “The great fear in the newsroom is that the message that has got out there is we just think we’re entitled.”

Over the past four decades, the Globe has had a conflicted and arguably opportunistic relationship with the concept of fostering readers’ trust.

Take the example of the Ontario Press Council, created in 1972 in the wake of the Report of the Special Senate Committee on the Mass Media, or Davey report. As journalist Richard Lunn noted at the time, the document “had some extremely unkind things to say about the ways in which Canadian newspaper publishers discharged their responsibilities to their readers in particular and the public in general.” Yet even the report’s recommendation that the government form a Press Ownership Review Board wasn’t enough to convince the Globe to sign on with the council.

A decade later, the Royal Commission on Newspapers also had stern words about the responsiveness of papers to the public: “It is notorious that the press, which assumes a licence to criticize every other institution, is the least open of any to criticism of its own performance.” The commission proposed an anti-concentration measure that would force the Globe to either sell its other newspapers or fold itself. That got the paper’s attention, as the concerns over opaqueness had not. By the time the Globe joined the OPC, its membership included almost 75 percent of the province’s dailies, with the Globe by far the biggest-circulation outlier.

Given its status as what a former reporter calls “a key part of Canadian society,” the Globe was equally tardy in appointing a public editor. While the Starhas had an ombudsman since 1972 and the NYT appointed its first in 2003, the Globe resisted. Paul Knox, a former long-time Globe editorial staffer who’s now an associate professor at Ryerson’s School of Journalism, believes it was a “pretty deliberate decision not to have one. It wasn’t just by default.”

It’s true—it wasn’t. In 2005, with the support of publisher Phillip Crawley, editor Edward Greenspon formed an Integrity Committee, whose primary brief was to “[p]resent the pros and cons and conduct a survey of other media organizations in North America and Britain that have an ombudsman/public editor.” Today, Greenspon explains in an email, “Given that integrity is a foundational issue, I wanted us to think about how an institution like The Globe and Mail should assure the highest standards in a rapidly evolving environment.” The eight members, who lightheartedly called themselves the Aces, included Stead, then deputy editor; copy editor Kathy English, now the Star’s public editor; and six others.

The Aces presented many recommendations to the senior executives—including Crawley, Greenspon, and executive editor Neil Campbell—from counseling when to run corrections and where to place them in the paper to advising a revamp of the code of conduct. Many were accepted. But in 2006, they advised against the appointment of a public editor, apparently concerned about being a bit too transparent:

“Many media organizations have attempted to deal with these issues [of accuracy and transparency] by appointing an ombudsman or public editor who is independent of the normal editorial hierarchy. As a consequence of these appointments, some media organizations (The New York Times and Washington Post for example) have suffered from public airings of internal editorial disputes.”

Instead, they proposed hiring “a reader/editor who reports to the deputy editor.” Thus arose the role of “reader response editor,” which was given to English. This involved answering reader complaints and drafting corrections. “I did a lot of responses on behalf of the editor-in-chief, on behalf of Edward Greenspon,” English says. “When things would come to him, he’d send them off to me to respond.”

In 2007, when English left to become the Star’s public editor, Gerald Owen, a recent addition to the editorial board, took over. Like English, he reported to Stead, and still does—he continues to perform this role, in addition to his editorial board responsibilities. “[I]t seems as if something comes up of that sort as much as twice a day,” he says.

Finally, Stackhouse created the public editor role in January 2012. “We had discussed this idea for years, and always felt that the editor-in-chief is the public editor. I’m accountable to the public. If readers have a question, I’m always available to them,” he says. “Over time, the deeper I got into the job the more I realized that there needs to be a person within the company beyond the publisher who can challenge the editor and challenge the people that work for the editor.” He appointed Stead. “We opted for someone who knows us, who’s respected internally, and who is going to have both the respect of the readership and the respect of the newsroom.”

Owen congratulated Stead and asked if their working relationship would change. “And she said, no,” he says. “As far as I’m concerned it hasn’t changed at all, because we do confer back and forth quite a bit.”

Starting in April 2009, one of the things they doubtless conferred about was the flurry of emails from Wainio regarding Wente’s columns—at least 20 between then and last September. But contrary to Wainio’s impression that she was being blown off—an impression buttressed by Stead’s message that she would no longer respond—Stead and Owen were busy doing damage control. There were talks with Wente about “attributing much more carefully,” and corrections popped up on some of the pieces Wainio had called out.

As Owen says, “I had been quite involved in a number of corrections and clarifications for Peggy’s work previously [there were at least 10 between 2009 and last September]. And in fact I’d believed we had solved the problem before it came a major public issue.”

They were sandbagged by the scandal arising from the “Enviro-romanticism Is Hurting Africa” column. “The one thing that was really most damaging was one that had occurred before we had started working on this set of problems.”

A typical email from Carol Wainio to the Globe looks much like her blog posts—long, detailed, occasionally nit-picky. “I’m sure it’s annoying to get responses from readers, particularly ones who are persistent,” she says. “But still, there is a bigger issue at stake, it seems to me.”

The artist and adjunct professor in the University of Ottawa’s department of visual arts began her press gadfly career in 2008, when she peppered the Citizen with complaints regarding factual errors in David Warren’s columns and similarities between his prose and others’. Next, Mark Steyn’s tendency to recycle his own pensées in Maclean’s caught her attention. She explains how she decides whom to follow: “When I’ve found a few of these things with a particular author, then I just continue looking at that particular author.”

Wainio first emailed the Globe about Wente in April 2009, regarding a column that contained a quote that had originally appeared elsewhere, and was missing its context. That garnered no response, but a second email in early May to Greenspon about another column’s similarities to material on the Cato Institute website did. Gerald Owen replied, defending Wente and pointing out the distinction between a columnist and a reporter. A quote in a news story, he said, invited an inference that the words had been spoken directly to the reporter, while a columnist’s use of quotes implied no claim to have been spoken to the author. “While I appreciated receiving a response,” Wainio says by email now, “I felt Mr. Owen’s answers didn’t thoroughly address the issue of wandering quotation marks (which sometimes also captured another journalist’s surrounding prose or ideas), the misidentification of speakers, or other issues I had raised.”

A few weeks later, Wainio wrote to point out parallels between a Wente column and a Washington Post piece, and again Owen swatted her away.

Since 2008, Wainio had been passing her findings along to journalist Craig Silverman, best known for his Regret the Error franchise, but his focus was primarily American transgressions, so most of her discoveries didn’t make it to his popular site. After about a year, he suggested she create her own blog. “Basically I said, she seems very good at being able to find the sources to things,” Silverman says of his email to her. So, in January 2010 she created Media Culpa.

Wainio didn’t home in on Wente again until early May 2011, when what she thought was an ill-selected photo accompanying one of Wente’s columns caught her attention. Though the image was undoubtedly not the writer’s choice, Wainio wrote a Media Culpa post about it, and tacked on the end was this startling comparison:

Wente, April 26, 2011: “Red snapper are unbelievable right now,” one fisherman said. “You could put a rock on the end a string and they’d bite it.”

Associated Press, October 2010: “Red snapper are unbelievable right now,” said Mike Carron, head of the Northern Gulf Institute in Mississippi. “Now you could put a rock on the end of string and they’ll bite it.”

Wainio describes Owen’s response: “He just sort of said, Well, I believe Margaret Wente was reading, there was an article about this particular kind of fishing in the leisure section about fly-fishing in The New York Times and she must’ve confused it with that or something.” She makes a skeptical face.

It was Wainio’s next message, about parts of a May column that bore a suspicious resemblance to a 2009 Times article, that prompted the first—and last—response from Stead. Wainio recalls, “I viewed it as sort of threatening. She used words like ‘defamatory.’” Undeterred, Wainio kept shooting bulletins to the paper, and posting on her blog, about things like the phantom Occupy protester who showed up in a November 2011 column—“John,” who was unconnected to the Occupy movement and whose information seemed to come from an Obama campaign site. “They would not respond to me.”

Today, Wainio says thoughtfully, “I think if they had been more forthcoming about fixing those things immediately, I probably would have been less inclined to pursue it as closely as I did.”

Stead joined the Globe in 1975, fresh out of the University of Western Ontario journalism program. Initially a reporter—courts, education, Queen’s Park—she later took on a variety of more senior roles: national editor, executive editor, and, under Edward Greenspon, deputy editor. When Stackhouse replaced Greenspon in 2009, he swept out most of the existing senior editors. “There was great speculation at the time that Sylvia would go, too,” says a Globe reporter. “And in the end, she stayed.” Her new title: associate editor, staff and training.

John Saunders, a reporter who left the paper in 2004, notes, “Every time there was a masthead shake-up, there would be Sylvia, clinging to a piece of the wreckage.” He continues, “She seemed to have a knack for coming out among the living after each purge.” A current staff member suggests the reason for Stead’s longevity: “Sylvia’s hard-working, she’s a good administrator, she does what she’s told. She’s risen very high in the Globe on those credentials.”

“People like Sylvia well enough,” the reporter goes on. “I think some people are very cautious with her because she is a survivor, and so you kind of go, ‘Well, what is it she does to survive?’ She’s played the hatchetman sometimes.”

Take the 2006 incident involving reporter Jan Wong. Following the virulent backlash to her story about the shootings at Dawson College, in which she used the term pure laine to note that three recent school shooters in Quebec were not Québécois, Wong became depressed and took sick leave.

“[Stead] was the one who would drop a letter off at my desk, another disciplinary letter while I was away sick and trying to get back to work,” Wong recalls. Once she had returned to the office, she remembers Stead delivering yet another disciplinary letter. Stead, along with Human Resources, interrogated Wong following the release of Toronto Life’s “Notes on a Scandal,” by David Hayes. They pressed her to admit she had spoken to Hayes, which she hadn’t—she was under a formal gag order.

After she became the Globe’s public editor, Stead moved offices. She had been in a spacious one across from John Stackhouse’s office, in the middle of the second-floor newsroom. Her new space was smaller and off to the side. Post-Wentegate, she moved again. She’s still in the newsroom, but nearer to Crawley’s office. By contrast, at the Star, Kathy English’s office is located in a part of the building occupied by the Star’s editorial board writers and columnists. English says being away from the newsroom, along with reporting to the publisher, allows her to “operate independently of the newsroom and the editor.” Margaret Sullivan, the NYT’s public editor, works in the newsroom, though, as she told Poynter in October, her desk is near the obituary department, which is slightly removed. “It’s a perfect vantage point, because I can easily find the people I need to talk to, but it’s not as if I’m sitting within earshot of reporters and editors,” she said.

Seemingly, no one at the Globe considered the optics of Stead’s office location. Even more telling—and more damaging to the credibility of the position—was the decision to have Stead report directly to the editor-in-chief, with “dotted-line responsibility to the publisher,” as Craig Silverman reported. He interviewed Jeffrey Dvorkin, director of the journalism program at University of Toronto Scarborough and executive director of the Organization of News Ombudsmen. “These days there may be more than one way to be an ombudsman, so as long as the Globe has guaranteed Sylvia’s independence to investigate and report, it may be possible to have a different model,” Dvorkin said. “But the credibility of the position with the public and the newsroom is based on the ombud’s freedom to operate and not be perceived as management with a different title.”

The unconventional reporting arrangement, which one observer bluntly calls “effed,” may have further hampered Stead. “When all this Wente stuff blew up, she of course didn’t have much latitude,” says a former staffer. “There was not much she could do because she was answering to an editor who had already decided to support Wente. Now she’s answering to the publisher, so it’s possible she’ll have more time to do a better job as public editor.”

Still, there’s the fact that during Stead’s 37 years at the paper, she’s played a role in personnel matters and supervised many reporters and editors, directly or indirectly. That history makes her an unlikely fit for the job, says Paul Knox, the former Globe staffer now at Ryerson’s journalism school. “She’s one of the longest-serving employees there, a person who had occupied senior management positions for a long time,” he says. “So existing practices, one could argue, are very much things that had her fingerprints on them.”

While he praises Stead for “her ability to mediate and smooth troubled waters,” he also wonders, “Do you want the public editor to be a mediator? Or do you want the public editor to be a person who is the readers’ advocate, and who is able to distance themselves from the way things look in the editorial department and say, What does it look like from outside?” He answers his own question: “I think it would be hard for anybody who had been there as long as Sylvia, had been in as many senior management positions, to see the world as an independent reader sees it.”

During the time Stead has been at the Globe, there have been three high-profile plagiarism cases. In early September 1980, Dick Beddoes, an acclaimed columnist, cribbed extensively from the NYT’s Russell Baker. Within two weeks, Beddoes was gone, after a graceful and contrite mea culpa: “This is a correction, an apology, a confession of error, a disorderly retreat.”

A decade later, an arguably much more subtle and controversial plagiarism case occurred. In November 1990, Deirdre Kelly’s editor accused her of parroting another writer’s sentence in a story. Suspended briefly without pay, she was warned that future plagiarism would warrant immediate termination. Three months later, a security guard escorted Kelly to her desk and told her to pack up her belongings. The issue this time was a phrase in a piece on figure skating that had appeared in an earlier Maclean’s piece.

Unlike Beddoes, Kelly refused to accept her Globe expulsion. “I knew I had done nothing wrong. I had to fight back. I launched a grievance, backed by the newspaper’s union,” she wrote in her book Paris Times Eight. In August 1994, an arbitration board ruled she should be reinstated with back pay, finding that she “acted in accordance with the standards of journalism accepted in the newspaper industry.”

The current standard at the Globe is clearly outlined in its code of conduct: “Excerpts from other people’s prose must be attributed so as to avoid even a suspicion of copying. Although it is sometimes reasonable to adopt a few words without attribution (in a technical definition, for example), careful judgment is required….Any extensive unacknowledged use of another’s words, structure or ideas may constitute plagiarism.”

In the prelude to the Wente case, it was no secret in the newsroom that there had been complaints about her work. “Certainly people within the newsroom were aware of the [Media Culpa] blog, and they were aware that these accusations were made,” says a source. “And had been made for some time.” Staff whispered in the corridors, the source adds. “But nobody was going to actually go to a manager and say, ‘What the hell?’”

It took a long three days for Stead to address the “Zero for Plagiarism?” blow-up. When Stackhouse appointed her public editor, he had promised  a figure whose role was “to make the organization more transparent and accountable to its readers and the general public.” Instead, the headline on Stead’s blog—“We Investigate All Complaints Against Our Writers”—suggested a Globe loyalist on the defensive. Ditto for the skepticism reflected in her statement: “The concern was that seven different sources were reproduced. That seems highly unlikely.” Then there were Stead’s references to Wainio as an “anonymous blogger.” As English wrote at the time, “Given that Stead had a history of corresponding with Wainio about Wente’s work, this was not the full story—the aspect of all of this I find most unsettling.” (Later, Stead wrote, “I should have referred to the blogger’s complaints, not the anonymous blogger. In the meantime, I have asked Carol Wainio if she wants me to refer to her by name and she said yes, so I will.”)

The brush-off didn’t work. One Globe source characterizes management’s initial reaction as “arrogance,” and then “panic as they realized, Oh, my God, we can’t just do our usual Globe thing and be really snotty and disengaged. We actually have to be responsive.” Stackhouse himself says he was unaware of the fiasco until September 21, “but I didn’t get to look into it deeply until the Saturday. And I felt upon investigation this was something that deserved a greater degree of attention, and it went from there.”

The following Monday, he released a statement: “The journalism in this instance did not meet the standards of The Globe and Mail in terms of sourcing, use of quotation marks and reasonable credit for the work of others. Even in the spirit of column writing, which allows for some latitude in attribution and expression, this work was not in accordance with our code of conduct and is unacceptable.” The statement indicated Stackhouse had “taken appropriate action” on the disciplinary front, although not what that was, and mystifyingly contained his pledge to “continue to defend [Wente’s] right to free expression.” Finally, he announced that “the Public Editor position should be made fully autonomous from the newsroom,” and that Stead would now report to the publisher.

The next day, the paper carried a column by a not-particularly-chastened-sounding Wente: “I’m far from perfect. I make mistakes. But I’m not a serial plagiarist. What I often am is a target for people who don’t like what I write.” Then she disappeared from the paper.

Meanwhile, Stackhouse was engaged in an uncharacteristic activity. “There was an unprecedented series of meetings that John Stackhouse had department by department,” a source says, “and in those meetings, he mainly just listened to what staff had to say.” He is upbeat about the exercise: “There was a good airing of concerns, and I heard a great many insights in terms of the process—how we edit, how we assign, how we question and challenge writers. That was healthy and helpful.” The source, however, says two themes emerged. The first was that the staff didn’t think the Wente furor was going to fade.

The source continues, “And the second message, perhaps more quietly or more subtly, was the sense that there was a double standard, that there was one rule for a famous columnist and another for the rest of us. In the years I’ve been there, I have seen many instances where there’s one treatment for someone who’s not in favour and another kind of treatment for someone who is in favour.” For example, the paper did not stand by Wong. It did stand by Wente. “So, yeah, there are favourites. And that’s another thing that obviously is very, very detrimental to the morale of the newsroom.”

In just over two weeks, Wente was back in her usual space on the op-ed page.

“Many editorial staffers were under the impression that plagiarism is a firing offence,” says an insider caustically. “We now know that that is not true.”

Six days after the RRJ submitted questions to Stead by email—she could not be contacted by phone—she’s responded. She ignores the query about the Wente affair (“What did you take away from the Globe’s interactions with reader Carol Wainio?”). In answer to the question about the importance of the public editor role, she serves up a quote from the Stackhouse announcement of her appointment. Overall, there’s the sense her answers have been carefully vetted and buffed:

“The [public editor’s] job is to represent readers’ interests and I think it can be better done by someone who has managed serious news files and is respected for their journalism.”

And, “As someone who has worked for the Globe for many years and been a reader even longer, I also care very deeply about the quality and integrity of the newspaper and website and want it to be its best.”

Her response is just over 400 words long.

More than Crawley’s. In reply to an interview request, he emails that Stead will respond, adding, “If the Ryerson Review publishes a piece about the Globe that is balanced and fair, that will be a first.”

A second contact with Stead regarding the various allegations about her gets a speedier response. She’s not any more forthcoming, though: “I have answered your previous fact-based questions as you know, but I will not respond to anonymous opinions.” She adds pointedly, “The Globe and Mail’s policy on the use of anonymous quotes might be instructive: ‘Reporters should strive to minimize the use of unattributed quotes, keeping in mind that the justification for omitting attribution is to get the fullest story possible, not to let people dodge accountability or take anonymous potshots.’”

Stackhouse, by comparison, is almost disarmingly cooperative. (A former staff member at the paper says this is his characteristic response to awkward situations.) In a phone interview, he answers questions about the choice of Stead, the unconventional original reporting structure, and the importance of transparency vis-à-vis readers, saying about the last, “We’re in an age of authenticity, and that means the credibility of everything and everyone is being put to a new level of scrutiny, and the media is no exception. The transparency, and being open to readers, is an essential part of any credible media operation.” Nothing new there.

What is startling is his disclosure that he wasn’t aware Stead had stopped replying to Wainio in May 2011: “I don’t recall knowing Sylvia was not responding to her. I know I learned that later, after all of this blew up, but at the time, I think I was still referring Wainio’s emails to Sylvia.”

And then there is this exchange, after a long response to the question of whether plagiarism—“a word that is often misinterpreted”—is a firing offence at the Globe:

“So you’d say that what Wente did isn’t plagiarism then?”

“I’m not going to comment on that.”

Photograph by Curtis Lantinga

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When readers attack http://rrj.ca/when-readers-attack/ http://rrj.ca/when-readers-attack/#respond Tue, 16 Apr 2013 15:30:41 +0000 http://rrj.journalism.ryerson.ca/?p=417 When readers attack By Davida Ander “What’s your problem?” “Isn’t it obvious? He’s an unemployed welfare bum.”  “Grow up.”  “Once you are done you may fornicate yourself.” “You just antagonize people to get people to react, dude. It’s what you do! You have serious issues!”  “I win every time due to your lack of brains, slightly amusing on [...]]]> When readers attack

By Davida Ander

“What’s your problem?”

“Isn’t it obvious? He’s an unemployed welfare bum.” 

“Grow up.” 

“Once you are done you may fornicate yourself.”

You just antagonize people to get people to react, dude. It’s what you do! You have serious issues!” 

“I win every time due to your lack of brains, slightly amusing on occasion but bore quickly of you, til next time I’m bored, bye bye schmuck….”

“Bye bye, coward.” 

This comment has violated our Terms and Conditions, and has been removed.”

These are just a handful of the comments immortalized for posterity on a November 2012 story on The Globe and Mail‘s website. That story, ironically, was about changes to the newspaper’s commenting policy intended to make discussions more civil and substantive. It was titled “What to Do When Online Comments Get Out of Hand.”
For most people who avoid wading into the swamp of insulting idiocy and irrelevance that characterizes most newspaper comment sections on the web, the question is more whether comments have ever been in hand. They seem more like the graffiti of the internet: uninformed, semi-literate scribblings on a bathroom stall.
“We have a joke,” says Jonathan Kay, editor of the National Post‘s comment pages. “If you write an article about libertarian economic ideology, by the fifth comment there’s a guy arguing about whether Ayn Rand is a lesbian.” He’s fed up with some of the commentators he encounters, saying that they can often be angry and embittered.
Bitter and angry spew has led journalists like Barbara Kay, also of the Post and Jonathan’s mother, to stay far away from the comments section, and to converse with readers by email instead. “The comments section unfortunately sometimes attracts the bottom feeders of society. I never engage with people who write in the comments section after the column. People with a real argument to make, respectfully, write to me directly,” she says.

For the large, silent majority of readers turned off by comments sections, the solution is simple: stop reading them. But for journalists, who are frequently themselves the subjects of discussion, and who are increasingly being pressured to moderate and participate in online discussions, ignoring the problem just isn’t an option anymore.

Nor should it be. Canadian news sites need to become more comment-conscious and replace vague suggestions for comment response with positive examples, clear policies, and how-to instructions. Frustrating as comments sections can be, useful contributions should be welcomed—and deserve to be answered.

There are positive examples out there. For Kim Bolan, responding to reader comments on her Vancouver Sun crime-beat blog means getting access to exclusive information from some of her gang-involved readers. “Sometimes it’s a little tidbit of information, because people will post, for example, the name of a murder victim long before the police are prepared to give that information out publicly. So I get it and I have to, of course, confirm it, but I get a leg up, in essence, because I’m on this blog and communicate with people,” she says. And Bolan’s work has paid off. She says her blog averages 250,000 to 300,000 readers each month, one of the highest numbers in the Postmedia chain for a blog. Bolan’s participation in her blog’s comments threads has not just improved the tone and quality of the comments; it’s paid dividends for her reporting, as well as the size of her audience.

But when it comes to journalist-reader interactions in the comments sections of Canadian media, Bolan is an exception. While newsrooms encourage journalists to dip their toes into the comments sections, they’re rarely instructing them on the practical level: when to respond, and how.

At the Toronto Star, editors are working on a new comments strategy. The current guidelines say journalists “may respond” to online reader comments, but debating any issues is off limits. Any reader concerns or complaints should not be addressed by the journalist; instead, they should be sent to the public editor for investigation. “We’re starting to have a conversation around just exactly what is the comment section for,” digital editor John Ferri says. “Should there be a conversation in it? Should we consider it content? All those questions are being discussed.”

At The Gazette in Montreal, editors are developing the comments strategy and moving in the direction of encouraging reporter response. “The strategy for various platforms is kind of being unrolled right now,” Thomas Ledwell, the social engagement editor, says. “We want to proceed with caution.”
The Globe has more lenient community guidelines, but they are still speckled with resistance. Writers are encouraged to engage with reasonable reader comments. “Given the time constraints of their jobs, however, they may not be able to do so,” the guidelines say. Stephen Northfield, until February the deputy managing editor of digital, says, “It’s, broadly speaking, encouraged at an institutional level, but it’s left up to the journalists themselves to decide on their own how much time they want to spend on it and how important it is.”
The CBC has been among the leaders in trying to effectively harness a rowdy commentariat. CBC contracts out its comment moderation to a Winnipeg-based company called ICUC Moderation Services Inc., which screens more than 300,000 comments per month on CBC stories. Last year, the broadcaster’s community team initiated a one-month pilot program, during which the ICUC team was asked to flag any conversations that could benefit from reporter interaction. Then the community team forwarded these comments to the appropriate department for response. The trial had limited success because ICUC moderators were only able to highlight a handful of comments on a daily basis, and with great difficulty. The CBC community team says it’s analyzing the results of the trial and continues to experiment with the comments section.
Several news organizations outside of Canada are a few steps ahead. At The Guardian, instructions to reporters diving into the comments are grounded and specific. Best practice guidelines ask journalists to reward clever reader contributions by responding, to include additional links when necessary, and to reveal personal interests if they please. “Participate in conversations about our content, and take responsibility for the conversations you start,” they recommend.
Jon DeNunzio, The Washington Post‘s interactivity and community editor until last year, similarly recruited staff to post in the comments, because he found it improves the tone of the threads, and the journalism. “Readers pose legitimate questions and participate in interesting debates in the comments, and those threads offer reporters, bloggers, columnists, and editors an opportunity to elaborate on their work and the ideas behind it,” he wrote in an October 2011 Q&A article titled “Why Don’t More Post Reporters Respond to Reader Comments?”
Washington Post journalist Donna St. George found that participating herself—and even more effective, deputizing other qualified commenters—improved the tenor of discussion and made the experience less painful. When a story she wrote on the high suspension rate for African-American students in Washington schools quickly amassed more than 2,000 comments, St. George decided she had to respond to reader questions and critiques. She addressed commenters by name, added follow-up statistics, and introduced another facilitator to the fast-paced discussion: Dan Losen, a researcher she had quoted in her story. St. George later reflected on the experience in an article published in January 2012 in the Post, writing that the discussion set-up could be used as a model for the future, with exchanges between readers and those behind the scenes enriching the conversation. “That way, our readers [could] gain access to people with whom they don’t ordinarily get to exchange ideas. It might deepen the experience of reading and commenting,” she wrote.
Human interaction may be the most effective means of taming comments threads, but for the time-starved journalists who populate modern newsrooms, some automation is necessary too. News organizations have begun tidying up by allowing readers to rate comments based on their perceived quality. Readers are realizing that not all comments are valued equally, and that more and more, quality is trumping quantity.
An improved commenting system may be one of the reasons why comments on The Huffington Post increased from 54 million in 2011 to 70 million by October 2012. Foursquare-esque badges were added to the comments in April 2010 to identify readers who had commented, reported abuse frequently, or networked stories with social media. At The Huffington Post Canada, comments increased from over 40,000 in the first two months of the site launching in May 2011 to close to 25,000 comments per week as of February 2013. All these steps reward good commenter behaviour, and download some of the workload of monitoring conversations onto the users, saving reporters and editors time.
On the Globe’s website, for instance, over 6,000 comments are posted each day, far beyond the capacity of a small group of “community editors” to police on their own. These long streams are smoothly organized with a user rating system that subtracts the number of thumbs-down from the number of thumbs-up. Comments with the highest score are placed at the top, and readers can use a drop-down menu to view comments chronologically.
Before a journalist dives into the comments pool, it’s important to ascertain a purpose. “It’s not a matter of becoming part of a debate. It really is a matter of addressing concerns, filling holes in information, updating people if it is a breaking-news story, or that sort of thing,” Ledwell from The Gazettesays.
Journalists do not always get positive responses when comments diving. The way they act, the subjects being discussed, the platform for the interaction, and the commenter’s underlying purpose are all factors that can determine a civil—or uncivil—outcome. According to Whitney Phillips, a lecturer at New York University who examines the culture of “trolling,” it’s impossible to make general claims that every time a journalist interacts with readers in comments, the impact will be positive. When it comes to trolls, any attention can serve as a reinforcer. “Knowing that someone is watching only incentivizes bad behavior…the internet version of the aphorism, ‘If a tree falls in the woods and no one hears it, does it make a sound?’ updated to ask, ‘If an asshole spews his bile online and no one sees him do it, did he ever post at all?’” Phillips says. To avoid stirring up evil, she suggests ignoring ad hominem attacks that say, “You are a bad person,” but to pay attention to those that say, “Your argument is bad.”
As long as the public is involved, many comment sections will continue to be a zoo. According to the 2011 book Participatory Journalism: Guarding Open Gates at Online Newspapers, newspapers published between 5 to 50 percent of the letters to the editor they received. Today, the majority of comments get the go-ahead online. On average, CBC publishes 75 to 80 percent of submitted comments, and at peak times receives over 1,000 comments per hour, according to the CBC moderation team.
Salon writer Gary Kamiya explained this wave of reader response in a 2007 article titled “The Readers Strike Back.” He wrote, “Before the Internet, it was easy for a journalist to behave like a sniper…firing off a shot, then ducking back down to safety. Now, people are shooting back, and it’s a bit much for the sniper to complain.”
Despite reservations, complaints, and bad experiences, Canadian news organizations cannot just ignore their comments sections. Journalists need to start changing their attitudes and recognizing the thoughtful contributions of story ideas, important questions, and identified article errors. These helpful suggestions and inquiries are overshadowed by the ghosts of bad comments past, and often get no response. When journalists converse with readers in the comments section, this can advance the journalism in ways the reporter could not achieve alone.
Commenting sections are valuable, but they are not the only platform for reader-reporter interaction. Many-to-many communication is replacing traditional journalistic one-to-many methods, and readers are now talking back. Be it Twitter, live chat, or comment response, the technology used is not as important as the outcome. News organizations are not just encouraging, but expecting journalists to engage with their readers. Comments are one oft-forgotten platform for this back-and-forth. Andrew Yates, senior producer for community and social media at CBC, explains, “In a world where there are all these platforms competing for your attention, you can’t get bogged down in one at the expense of the others.”
Ta-Nehisi Coates, a senior editor and blogger at The Atlantic, said in a radio interview with On the Media, he spends at least as much time curating and moderating his blog as he does writing. He repeatedly proves he values his readers’ contributions by allowing them to write whatever they please on an open blog post several times each week.
According to an item on NPR’s All Things Considered, Yoni Appelbaum began contributing to Coates’s comments section under the username “Cynic” in 2008. Coates took notice of Cynic’s lengthy, fact-based posts and frequently conversed with him in the comments. About a year later, Coates invited Appelbaum to contribute an essay to his blog, and upon its success, approached his editor to vouch for Appelbaum. In March 2011, about three years after Cynic’s first comment, Appelbaum was offered a position at The Atlantic, shifting from commenter to columnist. Such occurrences may be rare, but Appelbaum’s case shows there are glimmers of light to be found for journalists ready to brave the final frontier: their own readers.

Illustration by Erin McPhee.

Jon DeNunzio photographed by Maisi Julian Photography.

Barbara Kay photographed by Howard Kay.

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#IdleNoMore http://rrj.ca/idlenomore/ http://rrj.ca/idlenomore/#respond Thu, 11 Apr 2013 17:57:55 +0000 http://rrj.journalism.ryerson.ca/?p=431 #IdleNoMore By Rhiannon Russell Waubgeshig Rice pulls his van over and darts onto the street, video camera hoisted on his shoulder. Dressed in a CBC/Radio-Canada coat and heavy-duty boots, he’s covering the second national day of action for Idle No More, an indigenous rights movement. It’s a miserable day for a protest: below zero, snow swirling in [...]]]> #IdleNoMore

By Rhiannon Russell

Waubgeshig Rice pulls his van over and darts onto the street, video camera hoisted on his shoulder. Dressed in a CBC/Radio-Canada coat and heavy-duty boots, he’s covering the second national day of action for Idle No More, an indigenous rights movement. It’s a miserable day for a protest: below zero, snow swirling in thick, fluffy flakes, downtown streets a slushy lagoon. The wind pelts exposed bits of skin. But the protesters march, drum, and dance toward Parliament Hill, and Rice, an Ojibwa video journalist at CBC Ottawa, is in his element—despite the elements. Since moving here two years ago, he’s immersed himself in the city’s Aboriginal community, attending powwows and other events. As Rice keeps ahead of the pack, there is a call. “Is that Waub?” Later, another, more personal: “Hey, cousin!” He is familiar with the people and the issue. That afternoon, during a live hit outside Parliament for CBC News Network, anchor Asha Tomlinson changes direction from the standard questions to ask Rice: Does he think Idle No More can sustain itself?

When we trudge back to the newsroom, my boots and socks sopping wet, Rice tells me her question was unusual. As a reporter, he doesn’t give opinions on the news. Today was different, he thinks, because of his essay about Idle No More, posted to CBC.ca this morning. “Modern history is largely defined by the faces of the people who make it,” he wrote. “When we think of the Oka crisis of 1990, we all think of that one shot of the warrior and the soldier, which instilled pride in so many First Nations people across the country. That same potential is here. This time, there are thousands more people from all First Nations willing to put their faces on history.”

But Rice’s understanding of the story is unusual, too. Most stories about Idle No More have lacked depth, context, and analysis. Though the grassroots movement is complex, with no appointed leader and various mandates, that doesn’t excuse vague and misinformed coverage. By offering only a play-by-play of protests and blockades, reporters missed the point. A few, including Rice, proved that analytical, thorough coverage is possible. Idle No More demands a change from the political norm, and for Canadian journalists, the norm has long been poor coverage of indigenous people. Sure, you could argue journalists don’t cover any minority as well as they should, but as Mary Agnes Welch, the public policy reporter for the Winnipeg Free Press, told me, natives are the founding people of Canada, and they’re marginalized more than any other group. “I think you could make an argument that we have a treaty obligation to First Nations, and also we have a Canadian obligation because so much of what they’re experiencing is, it’s un-Canadian, frankly.”

I kept my thumb on the Idle No More hashtag from the first national day of protest in December. For more than a month, I lived in an INM media bubble, scouring news websites, newspapers, blogs, and videos, and consuming as much coverage as humanly possible. Idle No More’s trajectory is one worth charting, if for no other reason than the movement started as a Twitter hashtag and grew to be one of the top stories of the year. But it’s also an opportunity to check on the state of Aboriginal coverage.

This is the log of my media diet since the movement became national news.

DECEMBER 10 > Let’s start with the “official” first day, although the #IdleNoMore hashtag first appeared in November, when a Cree woman in Alberta used it to promote an information session on Bill C-45, the federal government’s second omnibus budget bill. First Nations activists are concerned about its contents: changes to the Indian Act and Navigable Waters Protection Act.

Today, the hashtag became more than a call to action—it is action. We saw the first of dozens of protests in major Canadian cities and #IdleNoMore trended on Twitter as people shared photos and updates from rallies.

If this wasn’t enough of a hook, the next day, Theresa Spence, chief of the northern Ontario community of Attawapiskat, started a hunger strike to pressure Prime Minister Stephen Harper, Governor General David Johnston, and First Nations leaders into meeting to discuss treaty rights. Neither the protests nor the hunger strike received national mainstream coverage, save for articles on The Globe and Mail website  and The Huffington Post Canada. Even local coverage was patchy. Only Aboriginal Peoples Television Network covered the rallies all day, posting videos and stories to its Facebook and Twitter accounts and putting the events at the top of its nightly newscast.

Unimpressed, Aboriginal people took to Twitter to lament the void. “There is a media bias,” tweeted Wab Kinew, a former CBC journalist who’s now director of indigenous inclusion at the University of Winnipeg. “Any other group of people who brought out as many people in as many cities would have had wall-to-wall coverage.”

Instead, a monkey in a Toronto Ikea dominated headlines. “‘Tens of thousands of Native people turned out for a coordinated, national….Oh, look, a monkey’—the Media,” tweeted one person. Another wrote: “The media isn’t interested in well-behaved native peoples.”

Meanwhile, I had a job interview at a major daily newspaper. In the hours before, I kept an eye on its website for INM coverage. Nothing surfaced. When I pitched a story about the movement in the interview, one editor said it sounded like something they’d assign to a freelancer.

DECEMBER 18 > Idle No More finally made CBC’s The National tonight with a story on how Spence’s hunger strike is “part of a wider movement.” It’s thorough—Adrienne Arsenault also reported on the protests, the crucial social media component, and the controversial legislation. She concluded with a reference to the second wave of rallies planned for December 21: “If the turnout is what they suggest it will be and hope it will be, then it’s possible that this might just be the beginning of something.”

Back when I first talked to Rice, in October, before INM, he foreshadowed the movement by crediting social media as a way for Aboriginal people to unify. “A lot of younger people are a lot more aware, and they’re able to share their stories to a greater degree, and maybe influence other news organizations and bring some issues to light from a grassroots level,” Rice said. He recalls seeing tweets in INM’s early days about how the movement didn’t need the mainstream media to spread its message. “Well, you kind of do,” he said, adding that Twitter runs the risk of being an echo chamber.

If you want widespread attention, you need the mainstream media, and in the following week, Idle No More started earning more space in local newspapers and broadcasts, thanks to regional protests. Still, Duncan McCue, an Ojibwa reporter for The National and journalism professor at the University of British Columbia, said reporters mistook the groundswell for isolated gatherings. “That there was something national going on. Didn’t get it. Perhaps didn’t care. Perhaps were heading on holidays. All three of those things combined, and unfortunately, there wasn’t as much coverage as there could have been.”

DECEMBER 21 > Today, I travelled to Ottawa for the largest rally yet. Protesters met on Victoria Island—traditional Algonquin land and Spence’s home during her hunger strike—before marching to Parliament Hill. On the plane, I made the mistake of telling my seatmate, a pompous businessman, where I was headed. He hadn’t heard of Idle No More, and for the remainder of the flight—only an hour, phew—he ranted about “those corrupt Indian chiefs who steal money from the government.” That, he said, is what he sees in the media.

So far, there has been little reportage from First Nations communities. The problems on many reserves—poverty, unemployment, substance abuse, suicide, and violence—have been covered before, but with INM, everything is on the table (unlike, say, Attawapiskat, where housing and poverty were the issues, and Oka or Ipperwash, which were about land). Of course, coverage of squalor on reserves can perpetuate the stereotype of the poor, lazy native if journalists don’t balance those drastic, yet important, stories with more positive ones.

Over the Christmas break, Idle No More thrived with rallies, blockades, and solidarity hunger strikes, but so did the stereotypes. Journalists covered these events as they always had—with photos and videos of natives adorned with feathers and buckskin, dancing, chanting, and pounding drums. Though this is undeniably a facet of Aboriginal culture, most reporters didn’t dig below the surface of the image or sound bite. “Journalists just love this stuff,” theOttawa Citizen’s Terry Glavin later wrote. “It means you don’t actually have to do any work.”

JANUARY 7 > Early January was a whirlwind. A judge ordered the Ontario Provincial Police to remove protesters blocking railway tracks near Sarnia. Harper agreed to meet with First Nations leaders, including Spence. Just three days later, an audit commissioned by Aboriginal Affairs and Northern Development Canada leaked to CBC. The Deloitte audit investigated Attawapiskat finances between 2005 and 2011, finding that 81 percent of examined transactions had inadequate documentation; 60 percent had none. The Globe headline—“Attawapiskat Audit Raises Questions About Millions in Spending”—was typical. But the audit also showed accounting practices had improved after Spence became chief in 2010, so APTN reporter Kenneth Jackson tweeted: “My lede would have been: Serious financial problems on Attawapiskat but improved under Chief Theresa Spence audit indicates.”

The story reinforced the stereotype of the fat-cat chief with money-lined pockets. On The Huffington Post Canada, journalist Yoni Goldstein argued that reserve “hellholes” are the fault of leaders such as Spence. “How is it possible that native leaders have managed to squander…millions of dollars federal and provincial governments keep handing over, year after year?” he wrote. These commentaries undermined the quality of discussion. In a letter to Vancouver Island’s Comox Valley Echo, John Logan wrote that Spence’s position as a symbol for Aboriginal people was a “sham.” Spence attended a residential school as a child, but the scathing critiques lacked this context. In fact, she is a credible symbol: she knows the history of Aboriginal people because she’s lived it. The Telegram in St. John’s was the only news outlet I found to mention this.

Never mind that Spence wasn’t even tied to Idle No More. Her fast just happened to coincide with INM’s kickoff—something many reporters confused. For instance, at the Assembly of First Nations presser in Ottawa on January 10, David Akin, Sun Media’s national bureau chief, asked AFN chief Shawn Atleo if it was acceptable that Attawapiskat police kicked out a reporter. “The Attawapiskat angle was so much more tabloid-friendly than history,” wrote Michael Harris on iPolitics. “It was character assassination by dull razor blade.”

In the days leading up to the meeting with Prime Minister Harper, journalists capitalized on so-called cracks in INM’s armour, as some provincial chiefs opted out of the meeting for fear it would amount to no more than a photo op. A Globe headline sounded ominous: “Idle No More Protests Beyond Control of Chiefs.”

The possibility of violence was a popular topic. In the National Post, Kent Roach and David Schneiderman, University of Toronto law professors, arguedthat police were right to be cautious about the protesters. Because, you know, those violent natives. And in the Globe, John Ibbitson patted the government on the back: “Thus far, the Conservatives have gotten the big things right, by ignoring peaceful demonstrations and engaging with the responsible leadership in order to marginalize extremists. But that is exactly the moment at which events can spiral out of control: Oka; the Dudley George shooting. Then no one can predict what will happen.”

In the same vein, John Ivison wrote in the Post: “Despite the posters proclaiming ‘zero tolerance to all forms of violence,’ the guys barring the gate did not look they’d [sic] be dogmatic about the principle. ‘Friend or foe?’ growled one to a native girl who was looking to gain access.” As if growling signals imminent bloodshed.

JANUARY 14 > Small-town Manitoba weekly the Morris Mirror caused an uproar with an editorial claiming Aboriginal people were acting like terrorists. “Indians/Natives want it all but corruption and laziness prevent some of them from working for it,” wrote editor Reed Turcotte beside an editorial cartoon of a native person making smoke signals, with this caption: “Before they were partially wiped out by white men’s diseases, the Canadian Indian had a highly evolved society built around the world’s first cell phone.” Media outlets across Canada ran this story. The Mirror later ran an apology, but maintained “we stand by the fact that the Natives must work to get out of their situation.”

And in a Cowichan News Leader op-ed, Patrick Hrushowy, president of the Cowichan Valley constituency association of the B.C. Liberal Party, wrote of provincial chiefs issuing “thundering calls for ‘warriors’ to prepare to take the fight to the streets. All of this scares me…I pass someone on the street and wonder if this is one of the ‘warriors’ who wants to put my livelihood at risk to achieve his or her demands.”

Meanwhile, APTN reported on a Sun News poll asking readers to describe Spence in one word to win a prize: “Some of the words used included: fat, oink, garbage, chief two-chins and hippo. Others couldn’t stick to just one word. One wrote, ‘Stop sucking Lysol.’” This type of discourse prompted Idle No More supporters to protest outside Sun offices in three cities. At a Toronto INM rally, I watched a man accost a Sun News cameraperson, throw his hand in front of the lens, and lecture him about the network’s “agenda.”

On social media, things were even more heated. Manitoba’s Thompson Citizen shut down its Facebook page due to an onslaught of anti-native comments. And a tweet from Ivison a few weeks earlier—“It seems there are certain native leaders intent on conflict; who want hapless Theresa Spence to become a martyr. God forbid that happens”—sicced the attack dogs. Gerald Taiaiake Alfred, a professor at the University of Victoria, called Ivison a “racist prick” and threatened to kick his “immigrant ass” back to Scotland if he disrespected Spence again.

Several pundits seemed intent on discrediting INM and disparaging Aboriginal people. “While Chief Spence, and others, may long for ‘nation-to-nation discussions,’ there is I think a genuine question as to whether there’s enough of Aboriginal culture that has survived to even dream of that lofty status,” wrote Post columnist Christie Blatchford. “Smudging, drumming and the like do not a nation make.” The Globe’s Jeffrey Simpson ridiculed the desire for sovereignty: “But too many communities remain within the dream palace, hungering for a return to a more separate existence, even if the lands on which they sit are—and likely always will be-—of marginal economic value.” He didn’t mention that these communities were relegated to marginal land years ago so the government could harvest natural resources.

Barbara Kay, also of the Post, trivialized Spence’s fast, suggesting she was merely “detoxing” to lose weight (she was consuming fish broth, after all) and criticized her for a diet that probably includes “a lot of carbohydrates.” Spence’s hunger strike was media fodder for all its 44 days. First, it was just that—a “hunger strike.” Then, it became a “liquid diet” or “liquid fast,” though Spence was open about her consumption of water and fish broth early on. A story on Globalnews.ca before she ended her hunger strike read, “It is not known just how many calories Spence is ingesting, subsisting on fish broth and medicinal teas (a true hunger striker drinks only water).” The Post called her wise for drinking fish broth to preserve her strength, as though this were a sneaky tactic to fast without really fasting.

Fish broth actually has special significance. In a Huffington Post Canada editorial, Leanne Simpson wrote that her ancestors survived on fish broth during the winters because, once their land was colonized, it was their only sustenance. “It carries cultural meaning for Anishinaabeg,” she wrote. “It symbolizes hardship and sacrifice. It 
symbolizes the strength of our ancestors. It means 
survival.”

JANUARY 17 > Protests and blockades took over the roads today, and a Canadian Press and Postmedia story discussed these events: “Some groups spoke of their own land claims, others decried the federal government’s changes to environmental oversight. Still others spoke of the need to honour all First Nations treaties.” That the movement wasn’t monolithic was one of the major difficulties for journalists.

I can guess what you’re thinking: it’s easy for me, a 21-year-old student, to pick apart professionals. Really, though, I do see the abundant challenges. First of all, Idle No More is grassroots with no appointed leader, so reporters don’t know who has authority to speak about it. Second, although some complained journalists were slow to cover INM, the Post’s Tristin Hopper pointed out the wisdom of waiting to see if a movement has legs. “We can’t write about a hashtag. We’ll just look like clowns.” And journalists are often wary of covering hunger strikes for the same reason they are of suicides—fear of encouraging them.

INM also challenges the country’s colonial history and it’s impossible to provide that context in two minutes or 600 words, said McCue. Journalists attempted to cover this history with one line or a short paragraph, buried as the inverted pyramid model dictates. This perpetuated the idea that INM was disorganized and vague, even after organizers identified specifically what they were fighting for.

I also understand the news cycle and what Rice called the curse of daily news. “There’s not that much opportunity to really offer context,” he said. “You’re only skimming the surface.” I can see that all a tight deadline allows for is a recap of that day’s protest, and not a dissection of the issues. Also tricky: Canada is home to 50 or so First Nations and more than 600 native communities. As Peter Edwards, a Star reporter who covered Ipperwash in 1995, wrote in his book One Dead Indian, “It was all a confusing jumble for the media, who like things in tidy packages….” With millions of Aboriginal people across Canada, there are no “tidy packages,” which made it difficult for reporters to suss out the majority’s sentiments. But, as Hayden King, an Anishinaabe politics assistant professor at Ryerson University, wrote in the Globe, “Recent attempts to interpret the Idle No More movement has resulted in conclusions of sudden divisions, fracturing and ‘chiefs losing control.’” These divisions, though, are normal and have always existed, just as they do in Canadian politics.

INM was also tough because its message evolved. In the early days, supporters fought against Bill C-45, but gradually, their desires grew to include treaty rights, nation-to-nation discussion, and an improved relationship with the federal government. These issues aren’t easy to sum up in a couple of sentences.

Spence complicated things. When, throughout January, she waffled on her demands, it was undoubtedly confusing. Of course, reporting is difficult when you’re physically removed from the story: Spence supporters escorted Star reporter Joanna Smith from the Victoria Island enclosure and police kicked a Global News team out of Attawapiskat.
But journalists have long struggled with covering native issues. As the Royal Commission Report on Aboriginal Peoples found in 1996: “Many Canadians know Aboriginal people only as noble environmentalists, angry warriors or pitiful victims. A full picture of their humanity is simply not available in the media.”

Thanks to this relationship, many indigenous people distrust reporters, which in turn can further discourage non-native journalists from wading into the deep waters of Aboriginal affairs. It’s a vicious cycle. As Susan Gamble, a reporter who covers the Six Nations reserve for The Expositor in Brantford, Ontario, said, “There’s a lot of reluctance among some people to switch over to something like that because they feel like it’s a delicate subject. They feel like it’s a tough subject.”

Some INM supporters decried criticism as “racism,” even if the issues raised were legitimate. Accusations of racism are nothing new, but when everyone has a smartphone, racist comments and angry tweets are even easier.

Gamble has experienced this. “If somebody doesn’t like what you write, the natural thing is to accuse you of not understanding the issue because you’re not native or that you’re trying deliberately to do something negative to the natives because you are non-native.”

JANUARY 19 > A revealing, magazine-length feature appeared in the Post today. Jonathan Kay visited four reserves along James Bay, and found most were financially stable. “As we drive through the Fort Albany reserve in Edmund Metatawabin’s pick-up truck, he asks me: ‘Do you see any drunk people. Are all the homes broken down?’ The answer is no — and he wants me to say it,” wrote Kay. “Based on the way the media reports stories from remote fly-in reserves such as Fort Albany, many Canadians have formed the impression that communities such as his are crumbling junkyards full of miserable alcoholics.”

Certain outlets and journalists demonstrated how INM coverage could be better. Both The National and TVO’s The Agenda with Steve Paikin hosted round-table discussions featuring native and non-native experts leading up to the First Nations meeting with Harper. On the former show, Idle No More was the top story each night, with analysis of different angles and guests who included urban Aboriginals and young activists. Reporters venturing to nearby or far-off reserves gleaned context that, although removed from highway blockades and mall round dances, showed a fresh take on the movement.

A week ago, I highlighted a Star story in my notes. “To get lost in the diet particulars of one hunger-striking chief in Ottawa,” wrote Jim Coyle in a well-researched feature, “or the accounting idiosyncracies of one reserve’s band council, or a decision in Attawapiskat by a people grown wary of media to ban a TV crew, is to miss the larger and legitimate point of Idle No More and the opportunity it presents for essential change.”

At the height of the Spence-money-management frenzy, The Gazette in Montreal published a feature about the successful Mohawk community of Kahnawake—a reminder that some reserves are indeed financially stable. Late in January, the Free Press published an INM primer. When did it begin? What is a treaty? Where does the Indian Act fit in? It was an informative read.

APTN’s coverage was consistently good. Reporters Jorge Barrera and Kenneth Jackson—focusing on politics and the “streets,” respectively—committed to dig deep and tell the whole story. “Our job isn’t to defend Spence by any means. If I had that audit, I’d do a story,” said Jackson. “I just would add context. And I think that’s the main role as a reporter—add context wherever you can.”

The journalists I talked to agreed that hiring more Aboriginal people is crucial to improving coverage. “There’s a genuine lack of awareness about a lot of issues that are affecting First Nations people, and until you have more First Nations journalists in the mainstream, I think that that might always be the case,” said Tanya Talaga, an Anishinaabe-Polish reporter at the Star. During INM, some papers commissioned native freelancers to write analysis. But King said newspapers should regularly feature perspectives from native people, not just during crises.

The Strategic Alliance of Broadcasters for Aboriginal Reflection (SABAR), a partnership of mainstream and Aboriginal outlets, encourages the media to hire more native reporters and change how they cover indigenous people. CBC has a stronger record of covering native affairs than most—its TV series 8th Fire, for instance, delves into Canada’s relationship with indigenous people—and it broadcasts in eight Aboriginal languages. But this diversity doesn’t carry over to hiring practices. From January 2003 to March 2012, the number of full-time, permanent Aboriginal employees rose from 1.2 percent to 1.4 percent of the broadcaster’s workforce. (As of 2006, Aboriginal people accounted for 3.8 percent of Canada’s population.)

That’s one of the ideas behind a Journalists for Human Rights program slated to launch later this year in several northern Ontario communities. An organization that usually works with reporters and editors in Third-World countries, JHR will train native journalists in print and radio reporting.

Improving how reporters interact with native people is the goal of McCue’s website, Reporting in Indigenous Communities. The toolkit includes a checklist for visiting a reserve and a terminology guide, compiled by SABAR. Journalism schools should also give students some grounding in Aboriginal issues, because with a growing native population in Canada, most reporters will cover native issues at some point. If media outlets want to get it right (and King believes they genuinely do), they must commit more time to understand history, and avoid centuries-old stereotypes.

On a more basic level, Aboriginal people have to become commonplace in the media. “So if there was just a story about a medical breakthrough and then they interviewed an Aboriginal doctor, and it wasn’t a big deal,” said Kinew. “It wasn’t like, okay, here’s a story about Aboriginal doctors.” Steve Bonspiel was more vocal about reporters resorting to stereotypes: “It’s bullshit,” said the Mohawk editor and publisher of The Eastern Door in Kahnawake, Quebec. “I think they can look at a native story not as a native story, but as a human story.”

Dan David, a Mohawk freelance journalist in nearby Kanehsatake, has a unique take. When I spoke with him last fall, he said the “mainstream media” can seem like such a big, unchangeable entity. “If you had one newspaper just devote its resources to improving its coverage of human rights issues—and that’s what indigenous issues are, they’re human rights issues—then that’s a step in the right direction.”

Yet Kay thinks the main reasons for poor Aboriginal coverage—the cost of travelling to remote communities and lack of reader interest—are out of journalists’ control. “Most Canadians just don’t care that much about First Nations stories, and so the market isn’t there,” he wrote in an email. “The media aren’t going to report on stories that most people don’t care about.”

After the evening newscast on December 21, Rice admitted he was worried about writing that INM analysis piece for CBC.ca. What if his editors saw it as a threat to his objectivity? “Much to my surprise,” he said, “they sort of fed into that and played off it in terms of the coverage, which is kind of cool. I mean, I wasn’t expecting that at all today.” When Rice was a kid, the only time he saw reporters in his Wasauksing, Ontario, community was when things went awry. “I developed a distrust for media very early on. Why are these guys only showing up when something bad here happens? There are so many good things happening in my community.”

Rice first considered a journalism career in high school. “There’s a bridge that really needs to be built there of understanding and awareness,” he said. “I thought, if I can get in there and try to do my part and just do one little story at a time, then I saw that as sort of a success.”

JANUARY 24 > Spence ended her hunger strike today. The media’s sentiment was clearly that INM will fade away as Occupy did—and the fast’s end is certainly the termination of something—but journalists who thought the movement was over clearly didn’t understand it in the first place.

Last week, a poll suggested only 38 percent of Canadians support INM, and 60 percent believe native people’s problems are brought on by themselves (up from 35 percent in 1989). “While most Canadians have likely heard of Idle No More, many Canadians apparently haven’t bothered to properly educate themselves about what exactly it is,” stated a Globalnews.ca article. But have journalists? It’s unrealistic to expect the average Canadian to understand INM, when it’s debatable reporters did.

Journalists missed another chance to cover Aboriginal affairs in a balanced and detailed way. In a guest column for the Cambridge Times, Atinuke Bankole compared INM to the 1950s civil rights movement. Both started out grassroots and protested social justice issues, and both were criticized for being disorganized. “Blaming the victim was rampant among polite, average white Americans back then. ‘Well, things wouldn’t be so bad for blacks if they weren’t so lazy. Black people are backwards and that is why they are  underdeveloped. Slavery ended 100 years ago. Get over it.’ Sound familiar?”

Of course, INM differs because Aboriginal people lived on this land centuries before most of us did. Colonialism and the treaties stemming from it are complicated. Yet, I do see a parallel between the two movements. Mainstream media don’t portray any minority well—black, disabled, or queer. But colonial history sets the Aboriginal population apart. And what’s lacking in much of the coverage is an understanding of that history. Deadlines will always be tight and budgets will no doubt get tighter, but Canada’s indigenous population is growing and the issues INM raised won’t go away. It’s time for journalists to take a step, even a small one, towards consistent, thoughtful coverage of indigenous people instead of waiting for the next crisis or protest.

Photographs by Eric J. Magiskan / AHKI photography

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